Returned to the same hotel at the end of our trip. Smaller room than before (a minus) but the window could be opened completely (a big plus). Overall very good service and value for money. The breakfast staff were outstanding! Would definitely return

We stayed at this hotel for a week in order to attend a wedding. We specifically picked this hotel for its location (not far from where our daughter lives) and also its convenience for visiting the various places we wanted to go to. From check-in through to when we left the staff were very nice and helpful, particularly John and Tim on reception. The room was very nice as was the hotel in general, to the point that we have decided that this is our go to London hotel for future trips.

The hotel was in an excellent location for our itinerary. It was comfortable and clean throughout. The staff were friendly and helpful. Breakfast was good, as was the food in the bar. The only real criticism would be the lighting in the room, which was a little inadequate particularly in the wardrobe area.

at central location. friendly staff. stayed in standard rooms with family. great views of city skyscrapers from window. we have to use whatsapp service to ask for room service but then the reply says its restaurant service. have to walked down to reception to ask all the things.

The staff was very welcoming, and went above the call of duty with a little birthday surprise message in my room, which was grateful in these difficult times. The hotel was perfect location for all the food delivery companies to get too

Good quality hotel, friendly staff, amazing breakfast, very central location. There were some delays during our arrival and some issues with the beds but the staff were very keen to help and gave us small gifts. The bedroom was small for a family of four, but overall a great stay and I would return.

Glad we booked this hotel for Christmas day after a 15 hour to London. Rooms were big for London and we were able to rest and re-charge before touring London. Great for families as the sofa bed comfortably sleeps 2 people. Breakfast was very good and free for children eating with paying adults. The hotel is also great for people wanting to visit Borough Market. It is only a few minutes walk to the market allowing you to explore before the bus loads of tourists arrive.

Novotel London Bridge is located at a good location ; not far from London Bridge Station and, in particular, just a few minutes walk to reach Borough Market where we can enjoy plenty of shopping and eating.

GREAT Welcome frome our arrival by Mrs Anjilla and great welcome to the restautant with Guillame , It was a good expereince to booked this hote to visit LONDON with my familly and friends during the hoidays christmas and new year 2020

Plus points : Friendly staffs, decent breakfast , great location to London undergroud, access to Tesco supermarket and pharmacy Points for improvement : The food quality is par below. The room which I was darkish.Insufficient lighting. On top the bathroom glasses were transparent hence if you are with family it is very disturbing.

We have visited hotel man times. We love the location and the hotel decor has recently been updated , which we really like. The staff are always welcoming to me, my elderly mother, and little dog. We feel that we are seeing old friends when we see Eric and Guillaume,( do hope I have spelt correctly!) We appreciated the new welcome to the room, particularly the card of Borough market. Little touches that really make a difference. We look forward to returning soon.

Hotel in great location provides everything we want. Did not like the new style rooms on the sixth floor. The sink is in the room and there is little privacy in the shower. I prefer a bathroom with all the facilities behind one door. The room itself was very nice but the bathroom was a definite negative for us.

Nice business hotel to stay in, close to London Bridge. The service is excellent and the rooms are very good. Also enjoy the meals at the restaurant, which now also includes live musicians / singers performing close by.

Most rooms have open plan bedroom - bathroom layouts, with a window between the shower and room and the sink in bedroom - if this kind of design annoys you, then I wouldn't recommend this hotel. Otherwise, the location is excellent, rooms are well equipped, staff are friendly and the breakfast is good.

We have been staying at this hotel many times before, the suites are really nice with a beautiful sleeping room with open bathroom and second room with a sofa bed, second TV and a table with chairs. People at reception are very friendly and helpful. The breakfast buffet is very good, with Lili the most lovely lady working there, it's always a pleasure to see you again. Thank you for making us feel home.