Mercure London Brige 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.4/5 568 comentários
Hotel ALLSAFE. Aprovado
Um hotel com certificação ALLSAFE Clifton Environmental
No centro de Londres com fácil acesso à Tate Modern
144 modern guest rooms with connecting rooms available
3 salas de reuniões totalmente equipadas e WIFI ilimitado grátis
Bar e restaurante do hotel com culinária de Nova York e da Itália
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
71-79 Southwark Street
SE1 0JA LONDRES
MERCURE LONDON BRIDGE: RV1 & 381
LONDON BRIDGE STATION: NORTHERN LINE LONDON BRIDGE
SOUTHWARK STATION: JUBILEE LINE SOUTHWARK
NATIONAL: LONDON BRIDGE
LONDON CITY APT A 15 km / 9 milhas
LONDON GATWICK A 45 km / 28 milhas
LONDON HEATHROW A 35 km / 21 milhas
Battersea Heliport A 5 km / 3 milhas
Blackfriars A 1 km / 0 milhas
London bridge A 1 km / 0 milhas
Southwark A 0 km / 0 milhas
WATERLOO STATION A 0 km / 0 milhas
Check-in a partir das - Check out até as
Com a herança italiana do Marco, o New York Italian traz um toque de culinária italiana tradicional ao combinar o gosto da América com sabores inspiradores do Mediterrâneo. Comida simples bem preparada.
Os 144 quartos do hotel oferecem aos hóspedes uma variedade de opções de acomodação, incluindo quartos Classic, Privilege , suítes, quartos conjugados e cinco quartos de fácil acesso. Todos os quartos são para não fumantes, com acesso WiFi, serviço de quarto 24 horas, secador de cabelo, cofre, ferro, tábua de passar, TV tela plana com canais internacionais, artigos de higiene e equipamentos de chá/café.
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Classificação TripAdvisor 5.0/5
TrailBlazer93676 Negócios - Avaliação certificada TripAdvisor
Friendly , welcoming reception and check in with helpful staff. Spacious and clean room with all the facilities needed for an overnight business trip . Great breakfast selection. Location is good and easy to find
Dear Guest, Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel and I can confirm to you that all of them are very proud of their job. Your feedback is a very nice reward for all of us and we sincerely hope that you will choose the Mercure London Bridge for your next stay in London. We are looking forward to welcoming you soon again. Kind regards, Bernard Panisse General Manage
A very good choice
Classificação TripAdvisor 4.0/5
421wojciechl Avaliação certificada TripAdvisor
A very good location with a short distance to the numerous restaurants / bars. A typical Accor four stars hotel with a good and very friendly service. I would like especially thank Baiba for her courtesy.
Dear guest, Thank you so so much for this wonderful feedback! I must say that I felt very proud of my team when I read it, especially Baiba. Thank you again for that. We look forward to your next visits. Kind regards Bernard Panisse General Manager
Left disappointed and let down this time
Classificação TripAdvisor 1.0/5
338sharone Avaliação certificada TripAdvisor
Having previously stayed in the Mercure London Bridge we decided to rebook for a re-arranged birthday celebration weekend. After our experience this time, we will not be re-booking at this hotel. The room was sub-standard with stains on cushions and throws. There was a serious lack of toiletries and other complementaries you would expect to see in a four star hotel with one small tube of shower gel and one small tube of shampoo between two people. There was no bottled water available in the room. Breakfast was a shambles with many breakfast items missing. No fresh fruit and granola for breakfast, just children's boxed cereals available. Definitely felt like the Accor group have started to make cut backs in the wrong areas as this will only lead to dis satisfied customers.
Dear Guest, I would like to thank you for taking the time to share your experience and please accept my sincerest apologies for the disappointment you feel about your time at Mercure London Bridge. We are working during extraordinary times and the current restrictions are a challenge, however this is no excuse for the lack of welcome or attentive service. On this occasion we failed to provide you with the five star experience you expected and I am sorry. We take all guest feedback seriously and I thank you for highlighting these areas of our service that need our focus for improvement. I have written to you separately, which I trust you have received and I hope we will have the pleasure to welcome you back to Mercure London Bridge in the future, when I feel sure you will find our services much improved. Sincerely Bernard Panisse General Manager
Good - but no parking (despite being told there was)
Classificação TripAdvisor 4.0/5
388neilc Avaliação certificada TripAdvisor
Overall the hotel was very good and in a good location right on the Jubilee line, the rooms were fairly spacious, breakfast was good and the staff were attentive. My only negative really is that I rang a few weeks before checking in to confirm the booking and what the bed situation was as I’d traveled to London with my children, when I called I asked about parking and was told that there were 6 spaces at the rear of the hotel which were allocated on a first come first served basis, if they were full their sister hotel down the road had parking. All fine. When I arrived at the hotel I was told that there was no longer parking there and hadn’t been from several months, despite been told a few weeks previously that there was. I asked about alternative parking and was sent to the Novotel down the road. I rang the Novotel when I got there to ask where the car park entrance was as it wasn’t obvious, one of the hotel staff came out to direct me. I then drove to the car park to find it was full, I rang the Novotel again to ask about parking and was told that it was full unless I’d booked a reserved space. Not helpful at all. I then had to spend the next hour driving around London trying to find a space nearby. This is the only negative I have about the hotel and suggest it’s something that guests are advised of when booking/checking in.
Dear Guest, Thank you very much for your feedback. I am sorry to know that our hotel did not match your expectation; I am pleased however to see that you liked our breakfast offer. Sincerely Bernard Panisse General Manager
Wonderful stay in a clean, funky, yet quiet hotel
Classificação TripAdvisor 4.0/5
hayessusie Avaliação certificada TripAdvisor
Loved staying here and this is the second time we have, due to the manager Joe who is amazing! Cannot do enough for you and makes you feel so welcome. All the staff are courteous and so helpful. We stay all over the country but we love this place. Cannot fault it from the ambience, the food, the cost or the comfy room !
Dear guest, I thank you for your positive feedback. I am glad to read that we have met your expectations . I will certainly pass on your message to Joe who will be delighted with your compliments regarding the exclusive service he has provided you with. We look forward to welcoming you back. Kind regards, Bernard Panisse General Manager
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