Novotel London Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,793 reviews

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53-61 Southwark Bridge Road, SE1 9HH LONDON, United Kingdom

Description

Hotel extras

  • Dedicated central London parking spaces for guests (fees apply)

  • A short 7-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Cashless payments (Visa, Mastercard and AMEX cards accepted)

Our accommodation(s)

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Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH LONDON
United Kingdom

GPS:51.50572, -0.095408

Telephone
Fax +44 20 7089 0410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR AND RESTAURANT

Come and relax at Gourmet Bar, our stylish and cozy restaurant serving artisan coffee, delicious international food, creative cocktails and local beers!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,793 reviews

TripAdvisor Rating  4.0/5  3,103 reviews

Certificate of excellence 2024

From the Cullen family

TripAdvisor rating 5.0/5

Steve C TripAdvisor review

We have just returned from a 3 night stay at Novotel London Bridge. The hotel is centrally located, within walking distance of many top London Attractions and only 15min from Kings Cross Station. On arrival, Tim greeted us and got us checked into our room hassle free. We were early arriving at the hotel but Tim dealt with us very professionally, he’s a really nice , helpful guy and was able to answer all our questions, nothing was a problem for him. The hotel and our room were spotlessly clean and we had a fabulous view of The Shard. I would also like to thank Rasa, the lovely women who greeted us every morning with a big friendly smile and took us to our table for breakfast, seeing her was always a good start to our day The breakfast was beautiful with plenty of choice for everyone. Without a doubt on our next trip to London we will definitely stay at The Novotel London Bridge again.

Faulty iron

Customer review rating 2.0/5

Peter Business - Confirmed reviews ALL

Plugged in iron and it tripped the fuse . It then took a while to fix and ages to sort a replacement iron. Took me me ages trying to find ironing board. Went to reception and was told it was under the bed as if I should know that . You need a sign near the iron telling you that . As a loyal member it’s not good enough.

Good stay but problem with payment

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Reception took provision from our credit card when we checked in. After the payment Reception did not release the provision so it blocks credit limit of our card. I wrote several emails, no answer. I called but again no answer. Still waiting for response one week after check out.

Dear Ebru E., Thank you for taking the time to tell us about your experience at the Novotel London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam Scanlan Front Office Manager

Customer review rating 3.5/5

Margot Business - Confirmed reviews ALL

Staff were pleasant on check in. Breakfast was average, coffee was poor. On my second day , I got delayed on a work call & thought breakfast was served til 10.30, I arrived at 10.20 & staff weren’t helpful. My room wasn’t as clean as it should be.

Great location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Check in a bit haphazard as I arrived on a red eye and booked a room for the night prior to ensure early check in was available, but didn't let it ruin the experience. Was grateful to have a gym on site as well.

Hi Kathleen, Thank you for taking the time to share your experience with me. I am pleased to see that you had an overall positive experience, apologies for the slight delay on arrival with your booking. I will follow up with the front office team to see where we could improve for the next guest. I hope to welcome you back again soon! Kind regards, Tim Gordon Rooms Division Manager

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Other web-users rate our hotel

  • 1,496 reviews 9.6/10 Location
  • 1,675 reviews 7.3/10 Room
  • 1,759 reviews 9/10 Service
  • 19 reviews 8.6/10 WiFi
  • 1,170 reviews 8.8/10 Breakfast
  • 668 reviews 8/10 Cleanliness
  • 427 reviews 9.1/10 Vibe
  • 179 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.