Novotel London Bridge

Novotel London Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 1,235 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A short 10-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Dedicated central London parking spaces for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
United Kingdom






  • By plane

    LONDON CITY APT At 10km / 6 miles

  • By plane

    LONDON GATWICK APT At 45km / 27 miles

  • By plane

    LONDON HEATHROW APT At 30km / 18 miles

  • By train

    BOROUGH At 0km / 0 miles

  • By train

    LONDON BRIDGE TRAIN At 0km / 0 miles

  • By train

    LONDON BRIDGE TUBE At 0km / 0 miles

  • By train

    LONDON ST PANCRAS At 3km / 2 miles

  • By train

    LONDRES WATERLOO At 1km / 0 miles

  • By train

    WATERLOO-EUROSTAR At 1km / 0 miles

GPS:51.50572, -0.095408

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar & Restaurant

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,235 reviews

TripAdvisor Rating  4.0/5  2,909 reviews

Certificate of excellence 2022

Great Hotel, I'm sure I'll visit again soon! :)

TripAdvisor rating 4.0/5

OrTazat711 Business - TripAdvisor review

Overall, I had a great experience with the Novotel London Bridge. I have stayed at dozen of hotels in London. This was on the top of the list of best stays and experiences. The reception staff, including Aiza and Matteo, were accommodating and there for every need of mine.

Terrible Service

TripAdvisor rating 1.0/5

mmB6449MX Business - TripAdvisor review

I stayed here with a large group from the US. The service was spotty and the rooms were not very clean. Many of us had showers that didn’t drain. We had issues being allowed to order food from the bar in the evening. The hostess requested each member in our group to give their name and room number and wouldn’t allow anyone not staying at the hotel to sit down at the empty bar order a simple pizza with the rest of the group. We decided to eat elsewhere. Another night we were simply chatting with a friend who was sitting at the bar, and again the hostess demanded our names and room numbers to be allowed to stand in that area, just a few feet away from the general lobby. We left. We also had extremely poor room cleaning service. Some of the members in our group had tested positive before arriving at the hotel. We were told that those who were positive were not allowed to eat the breakfast in the hotel and their rooms would not be serviced until they had passed their isolation period, which was only one day into our 5-night stay at the hotel. This seemed very reasonable to us. However, “due to covid concerns” not a single one of the rooms of our group were serviced FOR OUR ENTIRE STAY, regardless of if the occupants had tested positive or negative, regardless of the fact that those who had tested positive had recovered by the end of the stay. The hotel told us that they could not force their housekeepers to expose themselves to covid, which is somewhat reasonable, but we never saw the housekeepers wearing masks or taking any other covid precautions. I was sure that it was simply a way to slack off work on the last morning when MULTIPLE guests in our group had their rooms BARGED INTO over 3 hours before checkout (at 8:45am). If the house cleaning staff wouldn’t even go in our rooms while we were out all day long, how come they were so eager to clean up our rooms WHILE WE WERE STILL IN THEM? Don’t stay here, the service was awful. (The woman who ran the breakfast, however, was very kind. There are always exceptions, of course.)

Great Hotel

Customer review rating 4.5/5

Mari Families - Confirmed reviews ALL

Overall excellent experience. The hotel is well located, in a nice and well maintained establishment/building, very modern, clean with all comforts. The staff is professional and friendly.

Dear Mari, Thank you very much for taking the time to leave such a nice feedback regarding your recent stay with us. We are happy to know that you had an excellent stay and that your overall experience was most comfortable. We look forward to welcoming you again in the near future and we hope that your next stay will be as pleasant as the previous one. “Please feel free to share your review on with other guests.” Sincerely, John

Nice hotel - Staff are friendly

TripAdvisor rating 5.0/5

Lee D TripAdvisor review

We stayed here as a family in early August and enjoyed our stay. The staff are hard-working and friendly; I particularly liked the lovely lady in the bar at night that served us; she was great with my two girls and made them mocktails which made their day. Parking is tight, especially at the weekend; I have a Tesla, so I need to electric charge it, but they have four charging points (you will need the app)

Great Stay

TripAdvisor rating 5.0/5

Mariagnese B TripAdvisor review

We stayed as a family of 3, for 3 nights, in a queen superior room and we had overall an excellent experience. The hotel is well placed less than 10 minutes walk for the London Bridge tube station, the buzzy Borough Market, and less than 5 minutes walk from the south bank at Southwark bridge. The style is very modern, lighty and tidy. Our room was very comfortable and clean, the TV, like many Novotel establishment nowadays, is equipped with a casting device, which is a great add-on especially for children. The bathroom was very spacious and clean. The breakfast was excellent offered a wide range of food from English to continental options. Some fresh vegetables and a slight larger selection of cured meat, cheese, and bread would make it absolutely perfect. The hotel also has a modern British style restaurant which, according to my 7 year old, serves the best burger ever :). The rest of the food was very good too. The price is in line with (if not slightly better than) all London establishments in similar areas and of similar level. Definitely a great option for central London.

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Other web-users rate our hotel

  • 674 reviews 9.7/10 Location
  • 849 reviews 7.2/10 Room
  • 1,078 reviews 9.1/10 Service
  • 8 reviews 8.2/10 WiFi
  • 500 reviews 8.9/10 Breakfast
  • 359 reviews 7.9/10 Cleanliness
  • 244 reviews 9.1/10 Vibe
  • 220 reviews 7.4/10 Food

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