Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 244 reviews

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Description

Hotel extras

  • Two children aged 16 and under can stay free of charge when sharing a room with their parents.

  • Novotel Cusco is just 5 minutes from downtown Cusco

  • Enjoy the hotel's textile painting exhibition.

  • 6-minute drive to San Pedro Market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  244 reviews

TripAdvisor Rating  4.3/5  2,320 reviews

Certificate of excellence 2025

A Night at the Table

TripAdvisor rating 5.0/5

lws238 TripAdvisor review

We arrived at the dining room of the Novotel Hotel in Cusco very late on November 15, 2025, just as the restaurant was preparing to close, yet the head waitstaff and team welcomed our party of four without the slightest hint of rushing. They quickly set a table for us and introduced the menu with genuine warmth. We ordered two seven‑course dinners and were able to savor them at a relaxed pace for nearly two hours. The head waitstaff thoughtfully explained each dish—its ingredients, preparation, and the best way to appreciate its flavors. The exceptional service, high‑quality ingredients, and beautiful presentation elevated the entire experience. After we finished, the chef came out to greet us, adding a personal touch that made an already memorable dinner truly flawless. Many thanks to Ramiro, Yerson and Neils.

Great !

TripAdvisor rating 5.0/5

Sylvia T TripAdvisor review

Thanks to Xavier for the room, it was always perfect ! The food at the restaurant is very good and our waiter always nice !!

Dear Sylvia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

Cusco vacation

TripAdvisor rating 5.0/5

211vickih TripAdvisor review

Enjoyed staying at Novotel in Cusco on our vacation to Peru. Relaxing atmosphere. Service at the hotel was excellent, especially by Mayara R.

Dear Vicki H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

Wonderful

TripAdvisor rating 5.0/5

Elizabeth M TripAdvisor review

Very good experience at the Novotel. Great service. First class rooms. The restaurant there was excellent as well. The location of the hotel is great, close to the plaza. Attendant Mayra R during breakfast time has done a great job. So did Luis Lucana at the front gate and all the other associates. Loved the ambiance of the place. Wouldn’t hesitate to come back.

Dear Elizabeth M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

Customer review rating 5.0/5

Lianet C. Families - Confirmed reviews ALL

Graet located, very good stay

Estimada Lianet, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Juan Tapia Laguna Gerente General Novotel Cusco

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Other web-users rate our hotel

  • 353 reviews 9.7/10 Location
  • 352 reviews 7.2/10 Room
  • 452 reviews 9/10 Service
  • 12 reviews 6.8/10 WiFi
  • 207 reviews 8.5/10 Amenities
  • 176 reviews 8.2/10 Breakfast
  • 149 reviews 8.7/10 Vibe
  • 89 reviews 8.6/10 Cleanliness

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