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Novotel Cusco Hotel
Hotel that makes every moment matter
Featuring comfortable rooms in an excellent structure, Novotel Cusco blends colonial and modern styles. During your stay, learn more about Inca culture and the region's rich history, which attract tourists from all over the world. You can also enjoy Restaurante 365's unique way of playing with international gastronomy, or spend time with friends or family while having a drink at Bar 365.
The hotel also offers easy access to Machu Picchu, a city built by the Incas and preserved to the present. In addition to the stunning architecture and scenery, explore local craftsmanship and cuisine. Contact hotel staff for more information about Machu Picchu tours. These can also be an excellent opportunity to visit Ollantaytambo, Urubamba, Maras, Moray, Pisac, and other parts of the Sacred Valley.
In a great location near the historic center, the Plaza de Armas, the Twelve-angled Stone, San Cristobal Church, Qorikancha Temple and Sacsayhuaman Fortress. A 20-minute drive to the airport.
Ideal rooms for families
With privileged location, it is 3 blocks from Cusco's historic center
Breakfast available starting at 4:30am!
Pisco Sour Prep Show
Complimentary traditional coca mate offered to guests
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 11h00
Check out up to 09h00
Paying
Check-in from 11h00 - Check out up to 09h00
In summary
Express check-in
Express check-out
Late Checkout
High Speed WiFi
High Speed internet
WiFi at the hotel
WiFi in the communal areas
1 Bar(s)
2 Restaurant(s)
Buffet
Buffet
Cold snacks
Hot meals
Children's TV Channels
Clothing store
100% non-smoking hotel
Clothing store
1 room for people with reduced mobility
5 floors
99 non-smoking rooms
99 rooms
English
German
Portuguese
Spanish
100% non-smoking hotel
Calle San Augustin 239 -
08002 cusco
peru
Check-in from 11h00
Check out up to 09h00
Ale. Velasco Astete Intl Airport At 5km / 3 miles
MACHU PICCHU TRAIN STATION At 6km / 3.73 miles
PUNO TRAIN STATION At 6km / 3.73 miles
GPS :-13.517373, -71.975743
Rooms at Novotel Cusco are large and roomy. The décor is delicate and cozy, and all rooms have the necessary items to guarantee guests the best possible stay. Rooms accommodating families or cribs are available, and extra beds can be requested. Room service is available 24 hours a day. The colonial rooms retain their 16th-century architectural features, making your stay even more special.
Type of cuisine: International
Taste the best international cuisine, prepared in a unique way at La Cave. You can also take in the elegant and cozy atmosphere while enjoying a complimentary coca mate. Open for lunch and dinner.
Find out more and bookLunch
04:30 - 23:00
Dinner
04:30 - 23:00
Lunch
04:30 - 09:30
Dinner
04:30 - 09:30
Non contractual photo
Bar 365 has a unique and diverse drink menu. In addition to all the classic and specialty cocktails, it offers coca mate. It also has a TV to please sports fans. Open from 3pm to 11pm.
Lunch
Dinner
ALL Rating 4.5/5
2,211 reviews
TripAdvisor Rating 4.5/5
1,973 reviews
Well located, rooms are not very comfortable
Carmen Families - 13/04/2021 Confirmed reviews ALL
Excellent location. Rooms can be improved. They are not very functional, night tables too small and without a plug (just in one side) Bathrooms also need more space to put your towels.
Nice and clean
Raul Friends - 06/04/2021 Confirmed reviews ALL
Everyone in the hotel are nice and room look great
Great service, although the breakfast was not up to the standard of the rest of the service.
Anonymous Couples - 27/03/2021 Confirmed reviews ALL
Overall, it was great. Just improve the breakfast
Good stay
Anonymous Business - 24/02/2021 Confirmed reviews ALL
I reslly liked the bedrooms. Breakfast was good as well.
Great stay
Shaheen H. Business - 18/02/2021 Confirmed reviews ALL
Great hotel, nice rooms, good service and good breakfast all you need for a good stay!
Estancia agradable
Monica L. Business - 12/02/2021 Confirmed reviews ALL
Excelente !!
Good stay
Juan V. Solo - 21/01/2021 Confirmed reviews ALL
Very friendly staff and service was excellent
Belkis Y. D. S. Couples - 20/01/2021 Confirmed reviews ALL
So happy I will recommended any time to my friends very nice attention so clean I like very much thank you so much for everything so great full
Excellent place to stay
Sandra S. Families - 16/01/2021 Confirmed reviews ALL
It seems you are in paradise, specially when it's time to sleep. I spent such a great moments there!
Well located, Good Stay, good attention
Oscar R. Families - 06/01/2021 Confirmed reviews ALL
Grate Experience
Well located but absolutely horrible service
Elli Y. Families - 05/01/2021 Confirmed reviews ALL
We've stayed at Novotel Hotels in other parts of the world, to say that our stay in Cusco was a disappointment is an understatement! Being called "dirty Americans" is not what I expected! The staff, especially in the restaurant did not like Americans and they made it know. Preferred service to locals, completely ignoring our requests/needs was actually very sad.
Well Located and Great Stay
Monty M. Couples - 05/01/2021 Confirmed reviews ALL
We spent two nights recently and were very satisfied with our experience
well located
Vicente Solo - 24/12/2020 Confirmed reviews ALL
novotel makes its image to stand out more than others due to its well done job overall
Nice place, well located.
Omar C. Families - 15/12/2020 Confirmed reviews ALL
Great experience with all my family.
Infraestructura acogedora.
Gladys S. Families - 10/12/2020 Confirmed reviews ALL
Tranquila, relajante, recomendable.
Don't book with wrong number of people staying
keiziroi Family - 12/01/2020 TripAdvisor review
Just because I have mistakenly selected 1 people staying (probably a default setting and I forgot to change to 2 people) at the time of booking, and I came with 2 people, the hotel charged me 33 USD per people per night, which was way more expensive than the price difference between 1 and 2 people if I have booked it online. Also I could not change the number of people of the booking online. So the only way out was to let the hotel charge me 33USD for 4 nights, which was totally not worthy. Also I was charged some 30 USD hours after I have checked out, without sending me any email or giving any receipt explaining what that was (they did not even ask if I want a receipt when I checked out). The WIFI connection was exceptionally bad which kept disconnected even I was using it. I had to re-connect to it every time I pick up my phone, which was very annoying. The overall level of service had failed my past Novotel brand experience and I was extremely dissatisfied. Given the overpriced extra guest fee, consider the 5 star JW Marriott right next to it a much better option.
Bathroom pretty dirty
Shazia A Business - 01/12/2019 TripAdvisor review
The reception have us a big run around the morning we had to catch our bus to machu pichu. He refused to print boarding pass sending us to an office that was closed. He made us late. We went to the poroy station and they checked us in with no problems however the front desk gave us wrong info and said do not go to poroy station without boarding passes. I told the reception i have already purchased my tickets and even then he said no you have to have the boarding pass printed from peru rail. Room was also not very clean when we checked in. We were charged an early check in fee that we thought was fair until we saw the room was pretty dirty specially the bathroom. All and all the hotel is not satisfactory for the $$
Excellent place for holiday
Explorer25729707665 Solo travel - 30/11/2019 TripAdvisor review
Hotel has a rich historical background and yet very modern. Good location 5 min to the main square of Cusco. Very good with big verity of morning breakfast and yet it’s served from 4am to accommodate those who go to tour trips. This is a big plus! However, the best what hotel can be proud of is it’s frontline personnel! Receptionist Yanet has a “can do attitude” and you won’t hear “no” to any requests which is possible to be done. Restaurant staff Roxane is very pleasant, and will be helpful. I truly enjoyed my stay in this hotel and didn’t have any single mismatch of standard of service. Slight disadvantage might be (AC/cold room/bathroom specific smell)
Good location and helpful staff
fabienl274 Couples - 17/09/2019 TripAdvisor review
From check in until check out, the staff was very helpful and friendly. The location of the hotel is very good with few things to do around as the main square 5mn walk. Room was clean and bed was comfortable. Great stay.
Novotel Cusco
eddyabramo Family - 28/08/2019 TripAdvisor review
It was a real pleasure to spend few nights at the Novotel Cusco. The team, the rooms, the restaurant, the location, everything was just perfect. I really appreciate the internal court which was covered and it allowed us to really enjoy it especially during the evening, when the temperature is low. I highly recommend the Novotel for the quality/professionalism and price,
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