Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 807 reviews

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Rooms at Novotel Cusco are large and roomy. The décor is delicate and cozy, and all rooms have what is needed to assure guests the best possible stay. We have family rooms. Room service is available 24 hours. The colonial rooms retain their 16th-century architectural features, which will make your stay even more special.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  807 reviews

TripAdvisor Rating  4.5/5  2,052 reviews

Lovely hotel, great location, friendly staff

TripAdvisor rating 5.0/5

Patricia C Couples - TripAdvisor review

We stayed here 1 night before a multi-day trek and 2 days after. Both rooms were clean and adequate with a great view from the room on the higher floor. I preferred the room with the couch. The lobby is very welcoming. We enjoyed one breakfast — it included lots of great juices and Peruvian cereals. Would come back and would recommend.

Dear Patricia We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Well Located

Customer review rating 5.0/5

Juventino Couples - Confirmed reviews ALL

It Is Amazing Unfortunately The Political Situation Make All Complicated In All Peru However The Hotel Is Magic In A Great Location

Dear Juventino, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Good hotel located centrally with nice colonial character

TripAdvisor rating 5.0/5

282harishs Couples - TripAdvisor review

Excellent service and superb hotel with good value for money A nice mix of old and new hotel with the old hotel having a colonial style feel with a courtyard where breakfast and dinner can be enjoyed. The Manager Glenny was exceptional and took care of every detail despite her injury. Very nice person with charm and superb personality. The bell boy Carlos was excellent and helpful with everything that we requested and always happy to help. The food quality was good with limited choice for vegetarian but the mabafer made every effort to accommodate. William in the restaurant was exceptional.

Dear Mr. Harish, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Extremely great stay 💯

Customer review rating 5.0/5

Marisol B. Couples - Confirmed reviews ALL

The location, place and general staff members are extremely good. The guest welcoming area is so cozy. I enjoyed the decorations a very please calm and pleasant environment. The breakfast buffet was the best, i really enjoyed those scramble eggs every day. Hope to return to this place.

Dear MARISOL B., We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Good stay

Customer review rating 3.5/5

Cecilia P. Business - Confirmed reviews ALL

I enjoyed my stay. Excellent breakfast buffet! Great location, close to the Plaza. Very important, the bed was comfortable. Would appreciate an alarm clock in the room though. Thanks

Estimada Srta. Ana Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Juan Tapia Laguna General Manager NOVOTEL CUSCO

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Other web-users rate our hotel

  • 551 reviews 9.8/10 Location
  • 604 reviews 6.7/10 Room
  • 866 reviews 9.1/10 Service
  • 15 reviews 6.6/10 WiFi
  • 327 reviews 7.7/10 Breakfast
  • 304 reviews 9.1/10 Amenities
  • 303 reviews 5.2/10 Comfort
  • 183 reviews 8.3/10 Cleanliness

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