Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 306 reviews

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Calle San Augustin 239 -, 08002 CUSCO, Peru

Description

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Telephone
Fax +51 84 581034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  306 reviews

TripAdvisor Rating  4.3/5  2,207 reviews

Certificate of excellence 2025

Well positioned, lovely hotel in Cusco

TripAdvisor rating 5.0/5

Debs_Watkiss Solo travel - TripAdvisor review

This is a very centrally located hotel so position couldn’t be better! Staff are attentive and polite and willing to help. The aircon in my room isn’t working but I have a non overlooked courtyard room so preferred to open the windows. I will let them know but wasn’t high on my priorities! Being a single traveller I stayed in the hotel to eat and both meals were excellent and served on hot plates which, in my opinion, is a big plus! Yes I would certainly recommend. If I had any suggestion to make its that you had the opportunity of using a shower when you first arrive. I fully appreciate that access to rooms is at a certain time, allowing for turn around, but many arrive on really early flights, so the opportunity of freshening up having arrived at 6/7am before the room is ready at 3pm would be a massive advantage! Even if it was in communal changing area in the spa before it opened.

Estimada Debs, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Cusco. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Juan Tapia Laguna Gerente General Novotel Cusco

Quality at a good price

TripAdvisor rating 5.0/5

Julian S TripAdvisor review

Guest service is at a 5 star level. The team puts effort into looking to enhance your experience. Seamless integration with your agencies as well. By far the easiest trip I have ever taken in terms of logistics with the help of Novotel. Additionally, the food, amenities and location are all top tier and competitive with luxury services at a lower price. Carlos, Jordan, Miguel, and especially Diego where extremely thoughtful and all helped enhance my experience.

Dear Julian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

Customer review rating 5.0/5

Tais R. M. L. Couples - Confirmed reviews ALL

MARAVILHOSO!

Prezado Tais R. M. L., Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Juan Tapia Laguna Gerente General Novotel Cusco

Lovely hotel near the center of town

TripAdvisor rating 5.0/5

CaribbeanLuvr TripAdvisor review

Lovely hotel very close to the main square. It was a pleasure walking in to the lobby, so quiet and peaceful with a fountain bubbling softly in the middle. Cusco is a busy city with crazy drivers, so it was so nice to enter such a sanctuary. We spent 3 nights there and ate at the restaurant twice. The sesame crusted Andean trout was delicious. We had it twice. The rooms were nice-sized, comfortable and very clean. The staff were very friendly and accommodating. We really enjoyed our stay. We also had our laundry done at one of the little shops across the street. They charge by the kilo. We dropped it off in the morning and they had it cleaned and folded by mid-afternoon.

Customer review rating 5.0/5

Luis H. B. O. Couples - Confirmed reviews ALL

Tudo perfeito

Prezado Luis, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Juan Tapia Laguna Gerente General Novotel Cusco

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Other web-users rate our hotel

  • 438 reviews 9.8/10 Location
  • 451 reviews 7.2/10 Room
  • 673 reviews 9.4/10 Service
  • 11 reviews 7.9/10 WiFi
  • 264 reviews 9/10 Amenities
  • 229 reviews 8.3/10 Breakfast
  • 107 reviews 8.5/10 Cleanliness
  • 91 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.