Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 419 reviews

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Description

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  419 reviews

TripAdvisor Rating  4.5/5  2,148 reviews

Certificate of excellence 2024

Centrally located, Unique design, Helpful staff

Customer review rating 4.5/5

Syed Solo - Confirmed reviews ALL

Enjoyed my 3 night stay, staff is very courteous, hotel is geared to facilitate Machu Picchu travellers as my breakfast box was ready at 2:50am given my pick up was at 3am; on the downside, very few amenities in the toilet, and despite being a platinum member, they could not upgrade me citing full(?) occupancy, spa is expensive compared to other places in the city

Dear Mr. Sarwar, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

A great hotel in a great location

Customer review rating 4.5/5

Morey A. Couples - Confirmed reviews ALL

Welcoming; helpful; comfortable; enjoyable.

Dear Christopher, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Good location and breakfast

TripAdvisor rating 5.0/5

Johnsupport1969 Couples - TripAdvisor review

Stopped here for a couple of nights and it is well located in Cusco. Rooms are functional and a decent size. One criticism I would have is no air on in our room, luckily we had a door / balcony we could open. Breakfast was very good and staff fiendly

Dear John, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great stay. Located in the heart of eateries.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very clean hotel. Courteous staff. Great service.

Dear Angelica, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Kay’s adventures with Happistart

TripAdvisor rating 5.0/5

Karen G Friends getaway - TripAdvisor review

During my group trip with Happistart we had the good fortune to stay at Novotel, the property is beautiful, the accommodations were comfortable, the meals were exquisite! I would definitely stay at again and recommend to my friends and family.

Dear Karen, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

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Other web-users rate our hotel

  • 499 reviews 9.8/10 Location
  • 515 reviews 6.7/10 Room
  • 753 reviews 9.1/10 Service
  • 10 reviews 8.6/10 WiFi
  • 285 reviews 7.7/10 Breakfast
  • 276 reviews 5.4/10 Comfort
  • 268 reviews 9.1/10 Amenities
  • 108 reviews 9/10 Cleanliness

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