Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 416 reviews

Novotel Cusco - Image 1
Novotel Cusco - Image 2
Novotel Cusco - Image 3
Novotel Cusco - Image 4

Description

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  416 reviews

TripAdvisor Rating  4.5/5  2,154 reviews

Certificate of excellence 2024

Good stay, but…

Customer review rating 4.0/5

Artur H. G. B. D. C. Families - Confirmed reviews ALL

This was the second time I stayed at this hotel. The first time I was very satisfied, but this last time I didn't feel well. The hotel is beautiful, the rooms are comfortable, but the reception is ugly, disorganized, and the restaurant service is poor.

Good location

Customer review rating 4.0/5

Ajay G. Couples - Confirmed reviews ALL

Hotel is in a great location but that`s pretty much it. It is a decent hotel with average amenities so don't expect too much. Breakfast has limited options and only coffee choice included in the breakfast buffet is the regular coffee - if you want cappuccino, you have to pay extra. Some staff are nice and helpful.

Great location, amazing staff, beautiful rooms

Customer review rating 5.0/5

Claudia S. Families - Confirmed reviews ALL

Very pleased with my stay at Novotel. All staff was very friendly and welcoming at all times. The hotel is beautiful and we loved our room

Dear Claudia, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Conveniently located

Customer review rating 4.5/5

Ki Families - Confirmed reviews ALL

Nice clean rooms. Their location is perfect for visiting the sights.

Dear Kazue, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Very well located at the city hall of Cusco

Customer review rating 4.5/5

Anthony L. Families - Confirmed reviews ALL

Everything was so clean and the location is perfect workers so professional and polite

Dear Anthony, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

In partnership with TripAdvisor

Other web-users rate our hotel

  • 486 reviews 9.8/10 Location
  • 500 reviews 6.8/10 Room
  • 738 reviews 9.2/10 Service
  • 12 reviews 7.6/10 WiFi
  • 274 reviews 8.1/10 Breakfast
  • 269 reviews 5.4/10 Comfort
  • 268 reviews 8.9/10 Amenities
  • 108 reviews 8.8/10 Cleanliness

Powered by Trustyou