Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 241 reviews

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Description

Hotel extras

  • Two children aged 16 and under can stay free of charge when sharing a room with their parents.

  • Novotel Cusco is just 5 minutes from downtown Cusco

  • Enjoy the hotel's textile painting exhibition.

  • 6-minute drive to San Pedro Market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  241 reviews

TripAdvisor Rating  4.3/5  2,360 reviews

Certificate of excellence 2025

Picture perfect in safe location.

TripAdvisor rating 5.0/5

Peter17OZ TripAdvisor review

Picture perfect Hotel close to main plaza and other attractions - a safe location. Staff were super friendly and helpful with direction and other advice. Rooms were large with excellent bedding and well-appointed bathroom / free bottled water was supplied. Breakfast was fresh and well presented. A lovely hotel.

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Córdova Vidal Sub Gerente Novotel Cusco

Comfortable hotel with great staff

TripAdvisor rating 5.0/5

Chris V TripAdvisor review

Mayara R. at breakfast was phenomenal. She was so friendly and helpful and went out of her way to get us some tea to deal with the altitude. The hotel is centrally located, comfortable, and all the staff have been very nice.

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

Customer review rating 4.0/5

Pablo I. V. Friends - Confirmed reviews ALL

The hotel was nice and staff very kind, narly perfect but… as its an old building, sound insulation was perfectible…

Estimado Pablo, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Juan Tapia Laguna Gerente General Novotel Cusco

Good longer stay

TripAdvisor rating 5.0/5

Resort27449841079 TripAdvisor review

My wife and I stayed for six nights and we were well treated by staff, and the rooms were very nice, notable for well equipped showers, We worked with a wonderful manager named Myra R who we fell in love with.

Dear Jeff, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

Customer review rating 4.5/5

Alistair R. D. Couples - Confirmed reviews ALL

Excellent

Dear Alistair R. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

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Other web-users rate our hotel

  • 343 reviews 9.7/10 Location
  • 346 reviews 7.2/10 Room
  • 439 reviews 9.1/10 Service
  • 12 reviews 5.6/10 WiFi
  • 201 reviews 8.4/10 Amenities
  • 167 reviews 8.2/10 Breakfast
  • 153 reviews 8.4/10 Vibe
  • 86 reviews 8.7/10 Cleanliness

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