Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 310 reviews

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Description

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  310 reviews

TripAdvisor Rating  4.3/5  2,205 reviews

Certificate of excellence 2025

Quality at a good price

TripAdvisor rating 5.0/5

Julian S TripAdvisor review

Guest service is at a 5 star level. The team puts effort into looking to enhance your experience. Seamless integration with your agencies as well. By far the easiest trip I have ever taken in terms of logistics with the help of Novotel. Additionally, the food, amenities and location are all top tier and competitive with luxury services at a lower price. Carlos, Jordan, Miguel, and especially Diego where extremely thoughtful and all helped enhance my experience.

Dear Julian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

Customer review rating 5.0/5

Tais R. M. L. Couples - Confirmed reviews ALL

MARAVILHOSO!

Prezado Tais R. M. L., Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Juan Tapia Laguna Gerente General Novotel Cusco

Lovely hotel near the center of town

TripAdvisor rating 5.0/5

CaribbeanLuvr TripAdvisor review

Lovely hotel very close to the main square. It was a pleasure walking in to the lobby, so quiet and peaceful with a fountain bubbling softly in the middle. Cusco is a busy city with crazy drivers, so it was so nice to enter such a sanctuary. We spent 3 nights there and ate at the restaurant twice. The sesame crusted Andean trout was delicious. We had it twice. The rooms were nice-sized, comfortable and very clean. The staff were very friendly and accommodating. We really enjoyed our stay. We also had our laundry done at one of the little shops across the street. They charge by the kilo. We dropped it off in the morning and they had it cleaned and folded by mid-afternoon.

Customer review rating 5.0/5

Luis H. B. O. Couples - Confirmed reviews ALL

Tudo perfeito

Prezado Luis, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Juan Tapia Laguna Gerente General Novotel Cusco

Bueno

TripAdvisor rating 5.0/5

hwf44 TripAdvisor review

First off great location for exploring the city very close to the main square but nestled away on a side street. Cool atmosphere and the staff is really nice, especially Diego. Rooms are smallish but had a great view and was really all you need while out exploring. Would recommend especially for Accor members in Cusco

Dear Hunter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager Novotel Cusco

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Other web-users rate our hotel

  • 448 reviews 9.8/10 Location
  • 469 reviews 7.2/10 Room
  • 687 reviews 9.3/10 Service
  • 12 reviews 7.1/10 WiFi
  • 266 reviews 8.9/10 Amenities
  • 257 reviews 6.1/10 Comfort
  • 240 reviews 8.4/10 Breakfast
  • 113 reviews 8.5/10 Cleanliness

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