Sofitel Budapest Chain Bridge Hotel 5 stars

Customer review rating 4.6/5 13,067 reviews

Sofitel Budapest Chain Bridge
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+ 26 Services
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Room 1

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Hotel extras

1. 48-hour Restart Budapest Card Programme available with us http://www.budapest-card.com 2. Premier location in Budapest, right at the foot of the Chain Bridge, overlooking Royal Castle Hill 3. French bistro style Paris Budapest Restaurant and Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Budapest Chain Bridge

Szechenyi Istvan ter 2
1051
budapest
hungary

Tel: +3612351234

Fax: (+36)1/2351361

Check-in from 14h00

Check out up to 12h00

  • BY BUS :  105/16 SZECHENYI ISTVAN TER

  • ESZAK-DELI METRO :  M3 DEAK TER

  • KELETI-NYUGATI METRO :  M2 DEAK TER

  • MILLENIUM UNDERGROUND :  M1 VOROSMARTY TER

  • By plane

    FERIHEGY AIRPORT At 22km / 13.67 miles

  • By plane

    LISZT FERENC INT. A At 16km / 9.94 miles

  • By car

    BUDAORS At 7km / 4.35 miles

  • By car

    HUNGARIA KORUT At 8km / 4.97 miles

  • By car

    HUNGARIA KRT At 8km / 4.97 miles

  • By train

    EASTERN RAILWAY ST. At 3km / 1.86 miles

  • By train

    KELETI TRAIN STATION At 2.7km / 1.68 miles

  • By train

    SOUTHERN RAILWAY ST At 2km / 1.24 miles

  • By train

    WESTERN RAILWAY ST. At 2km / 1.24 miles

GPS :47.498338, 19.048071

Our accommodations

Enjoy exclusive accommodation in Budapest. Our 357 rooms and suites offer superb views, Sofitel MyBed, complimentary Wi-Fi, marble bathrooms with luxury toiletries; upgrade to Sofitel Club for the ultimate Budapest accommodation experience.

CLASSIC ROOM - 1 Queen bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

CLASSIC ROOM - 2 single beds

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM - 1 Queen bed, city view

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single beds, city view

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM - 1 Queen bed, Danube river view

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM - 2 Single beds, Danube river view

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM CLUB SOFITEL - 1 Queen or 2 Singlebeds, Danube river view, exclusive services

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

PARIS BUDAPEST RESTAURANT & BAR

Type of cuisine: Bistro

Images of the two cities reflect Paris Budapest Restaurant's intriguing menu: a creative blend of French and Hungarian cuisines. In the gleaming show kitchen, the chef works with local ingredients to create delicious dishes.

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TERRASSE RESTAURANT

Type of cuisine: International

The lobby's spectacular atrium extends into Terrasse Restaurant. Modern wood furnishings, pink-toned chairs and bright mirrors lend an energizing atmosphere for breakfast.

Summer Terrace

Non contractual photo

Garden in the middle of the city with breath-taking view over the Chain Bridge and the Royal Castle Hill.

Menu (PDF)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 333

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 270 people

Find out more

Our guest reviews for
Sofitel Budapest Chain Bridge

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

13,067 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,676 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

first trip after COVID-19 lockdown

TripAdvisor rating 4.5/5

Salazar2006 Business - 04/07/2020 TripAdvisor review

I was one of the first guests in the Hotel after the lockdown. I felt very safe and very welcome. Excellent room, greeat view and perfect services offered from high qualified Hotel staff. Last but not least a geat breakfast!

Fantastic location. Amazing staff. Fabulous stay.

Customer review rating 4.6/5

Fiona Couples - 23/03/2020 Confirmed reviews ALL

Fantastic service from your staff throughout our stay. Nothing was too much trouble for anyone. All staff smiled and were helpful.

Dear Fiona, Thank you very much for taking the time to share your experiences about your stay at Sofitel Budapest Chain Bridge. We are more than happy to read that you had a fabulous stay with us and enjoyed the excellent location of our hotel, just as the helpful service provided by our kind Ambassadors. Thank you again for sharing your experience and for recommending us and we hope to see you again very soon for your next stay in Budapest. Yours sincerely, Erika Kollarova Guest Experience Specialist

Pleasant stay

Customer review rating 4.6/5

Sebastian H. Families - 22/03/2020 Confirmed reviews ALL

Very good overall, except for the swiming pool, the temperature was really cold

Dear Sebastian, Thank you very much for taking the time to share your feedback regarding your stay at Sofitel Budapest Chain Bridge. We are glad to hear that overall you were satisfied with your stay at our hotel. However, we are sorry to read that the temperature of the pool did not meet your expectations that we would like to sincerely apologize for. We appreciate you sharing your feedback and it is our hope that we will have the great pleasure to welcome you back in the near future. Yours sincerely, Erika Kollarova Guest Experience Specialist

Great location, Enjoyable stay.

Customer review rating 4.6/5

Howard E. Couples - 21/03/2020 Confirmed reviews ALL

Had a great stay. Food is of a very good standard. Comfortable room. A lovely bed. Staff very helpful and friendly. Great location.

Dear Howard, Thank you very much for your feedback you provided us with and for choosing Sofitel Budapest Chain Bridge for your stay in Budapest. It is with great pleasure to read that you enjoyed the advantages of the amazing location of our Hotel, just as the comfort of our room and bed. It is with great pleasure to know as well that you were pleased with the friendly and helpful service provided by our Ambassadors. Thank you for recommending us and we hope to see you again very soon for your next stay in Budapest. Yours sincerely, Erika Kollarova Guest Experience Specialist

Great location, friendly staff

Customer review rating 4.6/5

Anonymous Families - 20/03/2020 Confirmed reviews ALL

Beautiful hotel, wonderful staff

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Budapest Chain Bridge. We are happy to read that you enjoyed the great location of our Hotel and friendly service provided by our Ambassadors. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Erika Kollarova Guest Experience Specialist

Excellent Location

Customer review rating 4.6/5

Mohamed Couples - 20/03/2020 Confirmed reviews ALL

Excellent stay, helpful staff.

Dear Mohamed, Thank you very much for taking the time to share your feedback about your stay with us. We are very happy to read that you were pleased with the excellent location of our Hotel and with the service provided by our helpful Ambassadors. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Erika Kollarova Guest Experience Specialist

Well located and friendly, helpful staff

Customer review rating 4.6/5

C P. Couples - 18/03/2020 Confirmed reviews ALL

Couldn’t have been more comfortable.

Dear Guest, We are delighted to hear that you enjoyed your stay here at the Sofitel Budapest Chain Bridge. We are happy that you were satisfied with the helpful service provided by our staff, just as with the excellent location of our hotel. We would be very happy if we could welcome you back again very soon in Budapest. Yours sincerely, Erika Kollarova Guest Experience Specialist

Excellent Stay

Customer review rating 4.6/5

Vivienne T. Couples - 18/03/2020 Confirmed reviews ALL

Great location. Beautiful hotel. Comfortable room, bed and pillows. Excellent facilities, food was lovely. Staff were all friendly and helpful. We loved every minute we were there.

Dear Vivienne, Thank you so much for your very positive review! It is with great pleasure to read that you had an excellent stay with us! We are very happy to know that you enjoyed the comfort of the famous Sofitel MyBed, the delicious meals served and the friendly and helpful service provided by our great Ambassadors. Thank you for sharing your feedback with us and we are looking very much forward to welcome you back very soon in our hotel. Yours sincerely, Erika Kollarova Guest Experience Specialist

5* expected standards

Customer review rating 4.6/5

Gareth R. Couples - 17/03/2020 Confirmed reviews ALL

All staff were very very friendly. None judgemental on appearances. Would have liked to have seen a bar area for a relaxing drink in the evening, it may have been available but unused. I would book and return again and reccomend so the hotel succeded.

Dear Gareth, Thank you so much for choosing Sofitel Budapest Chain Bridge and also for taking the time to share your experience with us regarding your stay. We are very happy to read that you were satisfied with the friendly service provided by our Ambassadors. Thank you for sharing your feedback with us and we are looking very much forward to welcome you back very soon in our hotel. Yours sincerely, Erika Kollarova Guest Experience Specialist

room service and food are excellent .

Customer review rating 4.6/5

Anonymous Friends - 17/03/2020 Confirmed reviews ALL

me and my friend really enjoyed our time in Budapest and in Hotel. Staffs from hotel and so friendly and very nice.

Dear Guest, Thank you very much for your feedback regarding your stay at Sofitel Budapest Chain Bridge. We are very happy to read that you enjoyed your time in Budapest and were pleased with the delicious food served, just as with the friendly service provided by our Ambassadors. We do hope to have the pleasure to host you again in the future! Yours sincerely, Erika Kollarova Guest Experience Specialist

A Great Stay

Customer review rating 4.6/5

Geoff W. Couples - 16/03/2020 Confirmed reviews ALL

My wife and I had an amazing stay at this hotel. The staff are friendly and go out of their way to please and the hotel itself is well situated for exploring Budapest. Perhaps the only downside is the noise of the traffic, particularly the trams, outside when you’re trying to sleep. But the isn’t the fault of the hotel! Overall it was a pleasure to stay at the Sofitel and I wouldn’t hesitate to recommend it.

Dear Geoff, Thank you very much for taking the time to share your experiences about your stay at Sofitel Budapest Chain Bridge. It is with great pleasure to read that you had an amazing stay with us and enjoyed the excellent location of our Hotel, which is just ideal for exploring this amazing city. Thank you for recommending us and we hope to have the possibility to welcome you back in the future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Great Location

Customer review rating 4.6/5

Super S. Couples - 16/03/2020 Confirmed reviews ALL

A very friendly hotel with excellent staff in all departments. The day starts with a really great breakfast nothing too much trouble for those attending. The restaurant was superb again very good staff, all in all a fantastic experience, I will recommend to my friends.

Dear Guest, What an uplifting review! Thank you very much for sharing with us. It is with great pleasure to read that you enjoyed the amazing breakfast selection and the meals served in our Paris Budapest Restaurant. We are more than happy as well that the you were more than satisfied with the great service provided by our Ambassadors. Thank you for recommending us to friends and we hope to see you again very soon for your next s. in Budapest. Yours sincerely, Erika Kollarova Guest Experience Specialist

Great Location

Customer review rating 4.6/5

Pete W. Couples - 15/03/2020 Confirmed reviews ALL

We had a wonderful stay in Budapest.

Dear Pete, Thank you so much for your very positive review regarding your stay at Sofitel Budapest Chain Bridge. We are very happy to read that you had a wonderful stay with us and could enjoy the advantages of the excellent location of our Hotel. We do hope to you have the pleasure to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Great hotel.

Customer review rating 4.6/5

Athanasios Families - 14/03/2020 Confirmed reviews ALL

Hotel was excellent located, only a short walk from most attractions we wanted to visit. Loved the view from the room and amenities were up to standard.

Dear Athanasios, Thank you very much for your very positive feedback about your stay with us. We are very happy to know that you enjoyed the view from your room and the amenities provided. We do agree, the location of our hotel is just perfect for discovering this amazing city. We appreciate you sharing your feedback and sincerely hope to have the pleasure to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Excellent location excellent customer service

Customer review rating 4.6/5

Mel Business - 13/03/2020 Confirmed reviews ALL

Loved it and staff wonderful, my only negative was breakfast a bit chaotic and too many staff jumping on you to clear plates etc .. I got up to get some toast came back and my table was cleared ! .. A bit over the top , however the staff on reception and in the restaurant were wonderful.

Dear Mel, Thank you very much for taking the time to share your experiences about your stay at Sofitel Budapest Chain Bridge. We are very happy to read that you were pleased with the excellent location of our Hotel and with the level of service provided by our Ambassadors. However, we are truly sorry to read about the misunderstanding at the breakfast, that we would like to sincerely apologize for. I would like to reassure you that I have forwarded your feedback to the respective head of department in order to improve our services in this regards. We appreciate you sharing your feedback and sincerely hope to have the pleasure to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Great location

Customer review rating 4.6/5

Kamaal Couples - 12/03/2020 Confirmed reviews ALL

I was very disappointed with the room. We had booked the prestige suite and it did not live up to my expectations. There was no dressing table with mirror in the room where my wife could do her makeup, instead she had to get ready in the bathroom or sit on the floor in the corridor which was not ideal. The housekeeping was terrible. Everyday the room was not cleaned properly and things were not put back in place. The last night was too much and I complained and the housekeeping manager came to our suite (320) and apologised and offered me and my wife a free transfer to the airport the next morning. The last night the housekeeper had left no bath towels for us and I had to call to have some brought to the suite which I should not have to. The bed linen was not changed despite me leaving the card on the pillow requesting for this to be done, the iron and ironing board was not put away, the seats in the lounge area were not put back despite being moved, one of the sockets was not working, the bed was very uncomfortable I used to wake up every morning with as backache. The best thing about the hotel was the location and restaurant staff who were fantastic. I have stayed in many hotel suites around the world and this by far for the price I paid was the worst. I will not be staying here again if I am in Budapest again and I will not be recommending this hotel to anyone.

Dear Kamaal, Thank you very much for taking the time to share your experiences about your stay at Sofitel Budapest Chain Bridge in such great details. We are glad to read that you enjoyed the excellent location of our Hotel and that you found the service provided by our Ambassadors in our Paris Budapest Restaurant fantastic. However, I was very concerned to read that the facilities of the room did not meet your experiences and you experienced inconvenience due to the cleaning service. Please accept our sincerest apologies for any disappointment caused. We would like to reassure you that it was a true exception to our normal practices. Please let me ensure you that our Housekeeping Manager immediately took the necessary steps to improve our services and prevent future occurrence. While I wish you had a better experience with us, it is from feedback like this that we learn and use to improve. In case you may give us a chance to earn back your trust, I can assure you that we will do our best to give you an exceptional service experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, , Erika Kollarova Guest Experience Specialist

Good location, great SPA zone which allow to relaxe after long walk day

Customer review rating 4.6/5

Valerii Families - 12/03/2020 Confirmed reviews ALL

We were very pleased for small presents from hotel on 9th of march and my birthday. Also that's great that high servers was available for my daughter - special cosmetics, sleepers and so on

Dear Valerii, Thank you so much for your very positive feedback about your stay at Sofitel Budapest Chain Bridge. It is with great pleasure to read that our Ambassadors could contribute to make your birthday memorable in Budapest. We are very happy to know as well that you enjoyed the advantages of the excellent location of our Hotel and the facilities of our Spa. Thank you so much for recommending us and we sincerely hope to have the pleasure to welcome you back again! Sincerely yours Erika Kollarova Guest Experience Specialist

Perfect location and so near the Danube.

Customer review rating 4.6/5

Ann M. O. C. Couples - 12/03/2020 Confirmed reviews ALL

Excellent staff,so helpful .fabulous breakfast so much choice. And hotel so clean.

Dear Ann Marie, Thank you very much for your very positive feedback which is really a super encouragement for our future work! It is with great pleasure to read that you enjoyed the advantages of the excellent location of our Hotel the delicious breakfast selection, just as the friendly service provided by our Ambassadors. We are very happy to read that you were satisfied as well with the cleanliness experienced. We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back in the near future. Yours sincerely, Erika Kollarova Guest Experience Specialist

Good stay. Staff were extremely skilled in everything they did. Special mention to karolina, the young lady at reception.

Customer review rating 4.6/5

Daniel A. Couples - 11/03/2020 Confirmed reviews ALL

Very good. Staff was very good. Coffee machine on the 8th floor not very good.

Dear Daniel, Thank you very much for taking the time to share your experiences about your stay at Sofitel Budapest Chain Bridge. We would like to thank you as well for your loyalty to AccorHotels. We are more than happy to read that you had a good stay with us and your were impressed by the level of service experienced in our Hotel, especially by the service received from our colleague Karolina. She was more than happy about your kind words. We would like to thank you as well for your comments regarding the coffee machine on the 8th floor. Thank you so much for recommending us and we sincerely hope to have the pleasure to welcome you back again in the future! Sincerely yours, Erika Kollarova Guest Experience Specialist

Perfect Hotel - Excellent

Customer review rating 4.6/5

Eli.c Couples - 11/03/2020 Confirmed reviews ALL

We travel a lot in many places and many hotels on all over the world. this hotel is one of the best hotels we ever had... from the interior building, the very comfortable and clean room, the perfect view from the room (we order room with view to the Danube and castle), the restaurant and the breakfast, the excellent service of all the teams.... ill be buck - for Shure.

Dear Eli, We very much appreciate your comments regarding your stay at the Sofitel Budapest Chain Bridge. It is with great pleasure to read that you found our Hotel one of the best hotels you have ever stayed in. We are very happy to read that you were satisfied with the cleanliness experienced and enjoyed the amazing view from your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Erika Kollarova Guest Experience Specialist
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