Novotel Leuven Centrum 4 stars

Customer review rating (ALL Rating) 4.2/5 740 reviews

Novotel Leuven Centrum - Image 1
Novotel Leuven Centrum - Image 2
Novotel Leuven Centrum - Image 3
Novotel Leuven Centrum - Image 4

Description

Hotel extras

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

Our accommodation(s)

Hotel location

Novotel Leuven Centrum

Vuurkruisenlaan 4
3000 LEUVEN
Belgium

GPS:50.88629, 4.710015

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 11PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  740 reviews

TripAdvisor Rating  4.0/5  882 reviews

Good stay

Customer review rating 4.0/5

Sharon S. Families - Confirmed reviews ALL

Had a good experience in your hotel just to short

Dear Sharon S., Thank you for your feedback. We are delighted that you had a good experience at our hotel, even if it was for a short duration. We apologize for the cleanliness issue you encountered. Our guests' comfort is paramount, and we maintain rigorous standards for room cleanliness, which includes the separate WC and bathroom areas designed for privacy and convenience in line with our hotel concept. We will take your comments into account and ensure that our housekeeping team pays even closer attention to the cleanliness of all areas in the room. We hope to welcome you back. Best wishes, Inge Staes, General Manager

Lovely stay, good service

Customer review rating 5.0/5

Farhad&mali Couples - Confirmed reviews ALL

Perfect stuff(wonderful check-in, wonderful breakfast stuff), clean room,

Dear Mali, Thank you for such a positive review. We are thrilled to hear that our team's professionalism and friendliness enhanced your experience at Novotel Leuven Centrum. It is wonderful to know that the cleanliness of our rooms met your expectations, providing a comfortable and welcoming environment during your visit. Your appreciation of our breakfast service and the overall service quality fills us with pride, as we strive to deliver exceptional experiences to all our guests. It would be our pleasure to have you return on another occasion. Very best wishes, Inge Staes, General Manager

nice experience

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I have stayed 4 nights in the hotel, the location was for me not ideal, but accessibility was quite easy and nice. I didn't like the fact that there was no parking in the hotel available but luckily I could park just in the street in front of the hotel most of the times.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the accessibility of our hotel convenient, which is indeed just a 10-minute walk from the train station and close to the beautiful city center of Leuven. However, we are sorry that your stay did not fully meet your expectations. We understand your concerns about the parking availability and regret any inconvenience caused by the absence of on-site parking. Our hotel is located in a central area, and while it allows for street parking, we recognize the importance of clear communication regarding parking options. Furthermore, we deeply regret the impact of the external fire incident on the comfort of your room. Additionally, we apologize for the delays during check-in and check-out and any oversight in sending your bill via email. Rest assured, we are actively working to improve our reception efficiency and billing processes. Nonetheless, we hope you had the chance to experience our newly renovated 24h fitness room during your stay! We hope to welcome you back. Best wishes, Inge Staes, General Manager

Not sure

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Our stay was good, but rankly I'm confused. The clerk charged us 100euros "just in case anything from the bar is taken".... yet I still don't see that money reimbursed.

Ok

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Stay is ok Decent breakfast Parking arrangements via other vendor inconvenient

In partnership with TripAdvisor

Other web-users rate our hotel

  • 382 reviews 7.3/10 Location
  • 558 reviews 7.2/10 Room
  • 448 reviews 7.6/10 Service
  • 13 reviews 7.9/10 WiFi
  • 315 reviews 8.2/10 Breakfast
  • 210 reviews 6.7/10 Cleanliness
  • 181 reviews 4.9/10 Value
  • 105 reviews 5.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Leuven