Novotel Leuven Centrum 4 stars

Customer review rating (ALL Rating) 4.2/5 779 reviews

Hotel extras

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable describes the rooms at Novotel Leuven Centrum. The hotel room is truly a place for living and perfect for all your needs. Whether you choose a superior or executive room, all the rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

Hotel location

Novotel Leuven Centrum

Vuurkruisenlaan 4

GPS:50.88629, 4.710015

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 11PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  779 reviews

TripAdvisor Rating  4.0/5  867 reviews

Perfect Location

Customer review rating 4.5/5

Paul T. Business - Confirmed reviews ALL

Exemplary staff and comfortable room. Hotel close to rail station and shopping.

Nice hotel, worthwhile for short stay, however some improvements needed.

Customer review rating 4.0/5

Herwig G. Families - Confirmed reviews ALL

While the staff was friendly at check-in, I missed some professionalism. E.g. being a Accor loyalty Silver Member, I normally get a free drink offer at check-in. In Leuven this was not the case and I had to ask myself for it. We had two rooms (128 and 130). In room 130, the glass in one of the windows was not well fixed as there was a gap between the glass and the window frame side. Therefore there was a cold draft coming into the room as well noise from passing cars on the road nearby. I have here also another remark about the reservation / booking via the app (the field on the next page of this website only allows 255 characters, which is very poor or little to give some comments) I wanted to make a reservation for for two rooms with 3 persons in total. However the app does not allow reservation per roommin such a multiple room reservation. It take then or two or one person per room, a mixed configuration is not possible. So I made separate resevations : two reservations for each one room. I checked the room prices for a room with two adults and a room with one adult. But we were travelling with two adults an one teenager (16 years) so I made a new search for room with one adult and one child (16 yr). To my astonishment I got a higher room price of 144 euro (refundable + Breakfast) compared to a room for two adults (refundable + breakfast) which was at 127 Euro. When I explained this on check-out as the receptionist lady asked about my stay, she stated it was only possible to list children up to 15 years. This was wrong as the app allows children up to 16 yr. Anyhow how can the room price be more for adult and child , compared to two adults? And I tried this again for a new reservation for 28-29 Apr 2023, with the same result: 150 euro for two adults and 167 euro for adult + child (16 yr).


Customer review rating 5.0/5

Athanassios Solo - Confirmed reviews ALL

I made an unscheduled visit at the Novotel following an accident in Belgium. As usual the staff were great.

Well located but vegan breakfast offering is underwhelming

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The vegan breakfast offering consists of sweetened and flavoured soya milks with cereals or oats, baked beans, cold chickpeas, tomato and cucumber slices, and bread. After eating baked beans and chickpeas with bread for 5 days, this starts to become tiresome. The other option is having oats with water since sweetened and flavoured soya milk are unpalatable. Vegan cheese, vegan spread (houmous or pate) or even vegan cold cuts would help break the monotony of this as would unsweetened soya milk or oat milk. On the other hand, the hotel was conveniently located near our offices.

Dear Mark, Thank you for reviewing your recent stay. While we are happy to hear that you enjoyed our location, we are sorry that we did not match all your expectations. We regret that you felt we were missing some items from our vegan breakfast options, please be assured that we take our guest's feedback seriously and will review your suggestions with our team. We do wish you had let us know of the issue with the lighting and toiletries in your room, our attentive team could have assisted in finding you a comfortable solution. Nevertheless, we will address your concerns with our maintenance team. We hope to have the pleasure of welcoming you back on many more occasions. Best regards, Jurgen Goethuys, General Manager

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL


Dear Peter, Thank you for taking the time to review your stay. It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests. We hope to welcome you back. Best wishes, Jurgen Goethuys, General Manager

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Other web-users rate our hotel

  • 345 reviews 7.1/10 Location
  • 563 reviews 6.8/10 Room
  • 456 reviews 7.5/10 Service
  • 12 reviews 6.6/10 WiFi
  • 368 reviews 8/10 Breakfast
  • 264 reviews 5.7/10 Comfort
  • 211 reviews 6.6/10 Cleanliness
  • 142 reviews 4.5/10 Value

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