Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,379 reviews

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Sofitel London St James - Image 1
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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,379 reviews

TripAdvisor Rating  4.8/5  561 reviews

Certificate of excellence 2024

Great location and Fantastic Service

Customer review rating 5.0/5

Brandon W. Families - Confirmed reviews ALL

Dear Mr W., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay and we are delighted you enjoyed your time with us. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Excellent quality and service

Customer review rating 5.0/5

Dorian E. Business - Confirmed reviews ALL

Dear Mr E., On behalf of everyone at Sofitel London St James, I want to extend our heartfelt thanks for sharing your wonderful feedback following your recent stay. We truly value hearing from you, and the entire team is thrilled to have contributed to another memorable experience. Thank you for your continued loyalty, and we look forward to welcoming you back soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Best hotel service we have experienced, besting even a Ritz-Carlton

TripAdvisor rating 5.0/5

Sunshine18420257934 TripAdvisor review

Bonjour, Thank you for sharing this lovely review. We are truly elated to hear that your stay at Sofitel London St James not only met but surpassed your expectations, providing an experience that stands out among other luxury properties. We are pleased that you enjoyed our dedicated teams exceptional service, the spacious comfort of our Deluxe Suite as well as the wonderful delights of our Michelin-starred restaurant, Wild Honey St James. It is also a pleasure to note that you found both our St James Bar and tranquil Rose Lounge to your satisfaction with our prime location in the heart of St James's providing the ideal base for your London adventures. Your heartwarming words are much appreciated and we look forward to welcoming you back again in the future. Merci beaucoup Marie-Paule Nowlis, General Manager

Would have liked a view

Customer review rating 5.0/5

Avril R. Families - Confirmed reviews ALL

Dear Mrs R., Thank you so much for sharing your feedback about your recent stay at Sofitel London St James, we are delighted to hear that you enjoyed your time with us. I’m sorry to hear that the view from your luxury room did not meet your expectations. We offer a variety of room types, and our premium luxury rooms and suites provide views overlooking Pall Mall or Waterloo Place in our historic St James’s neighbourhood. These options may better suit your preferences for future stays. We are truly honoured to be recognised as your favourite London hotel, and we look forward to welcoming you back soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

A big thank you to the entire team at Sofitel St James!

Customer review rating 5.0/5

C. T. Families - Confirmed reviews ALL

Cher Monsieur C., Au nom de toute l\'équipe du Sofitel London St James, je tiens à vous remercier sincèrement d\'avoir pris le temps de nous faire part de vos merveilleux commentaires à la suite de votre récent séjour. Nous sommes très heureux de recevoir vos commentaires et Marine et l\'équipe sont ravies d\'avoir pu jouer leur rôle pour vous assurer une visite mémorable. Nous sommes ravis d\'apprendre que vous vous êtes senti chez vous et nous vous invitons à partager votre avis avec beaucoup d\'autres sur TripAdvisor en cliquant sur le lien suivant, car l\'équipe s\'efforce d\'entrer dans le Top 20 des hôtels de Londres - http://bit.ly/SofitelTripAdvisor. Nous vous remercions par avance de nous aider à partager l\'expérience que nous offrons ici au Sofitel London St James et nous sommes impatients de vous accueillir à nouveau dans un avenir proche. Cordialement Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 978 reviews 9.8/10 Location
  • 1,066 reviews 8.7/10 Room
  • 1,782 reviews 9.5/10 Service
  • 8 reviews 6.8/10 WiFi
  • 409 reviews 8.4/10 Comfort
  • 383 reviews 8.9/10 Breakfast
  • 346 reviews 9.4/10 Vibe
  • 311 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.