Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,209 reviews

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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,209 reviews

TripAdvisor Rating  4.8/5  668 reviews

Certificate of excellence 2025

Close to perfection

TripAdvisor rating 5.0/5

Colvile TripAdvisor review

I’ve stayed a number of times and each time I return, it does not disappoint. Understated luxury. All staff are friendly, helpful and attentive. Such a lovely calmness and ambiance throughout the hotel. Nothing feels awkward. As a solo traveller, I feel relaxed in the bar and going down to breakfast. Plus it’s such a delightful breakfast, in terms of both food and service, that you feel you want to relax to take time and enjoy. Staff remember and acknowledge you, which makes you feel like a valued guest. The rooms are spotless and quiet, and the bed is very comfortable. Sometimes I stay just to relax in the hotel, but it’s in a great location. You feel very safe in the area, it’s in a lovely part of London.

Perfect base in Central London - walking distance to many attractions

TripAdvisor rating 4.0/5

Jcsvet TripAdvisor review

The look from outside is stunning, in a posh and very central location in London. Pros: - Central location - many attractions at walking distance - Cosy rooms of decent size - soundproof rooms so you dont get street noise - Welcoming staff - Plenty of restaurants, bars, shops in the direct vicinity Cons: - Probably bc it’s a historical building, some elements are ageing. The rooms give a good feel but it’s not a modern or high tech establishment - The bathroom also show signs of ageing - Central heating may have been deficient at that moment (weak heaters, shower not as hot as I would have liked) All in all, i would recommend the hotel for it’s unbeatable location and the well rounded package that is offered.

Customer review rating 4.5/5

Martine G. Families - Confirmed reviews ALL

Perfect

Bonjour Thank you for your kind words. We are delighted to hear that you found your experience to be so relaxing and perfect. It is our aim to provide a tranquil environment for all our guests in the heart of the vibrant city, and your feedback is greatly appreciated. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Friendly and luxurious at the same time.

TripAdvisor rating 5.0/5

Elisabeth H TripAdvisor review

We had a wonderful stay at the Sofitel St James. The staff went out of their way to assist us and to make sure our stay was all we could ask for. The hotel has a great location and history, the rooms are spacious and beautifully decorated as is the common areas. We really enjoy the breakfast.

Customer review rating 5.0/5

Elisabeth H. Families - Confirmed reviews ALL

The stay was friendly and went out of their way to assist us. Great breakfast and wonderful room.

Bonjour, On behalf of everyone at Sofitel London St James, I would like to sincerely thank you for taking the time to share your lovely feedback following your recent stay. Hearing from you truly means a great deal to us, and the entire team is so pleased to know we were able to help create another memorable experience for you. If you wouldn’t mind, we would be incredibly grateful if you could also share your thoughts on TripAdvisor by clicking the link below. Your kind support would mean a lot to our team as we work toward our goal of reaching the Top 30 Hotels in London: http://bit.ly/SofitelTripAdvisor. Thank you for your loyalty, we very much look forward to welcoming you back and creating many more special memories together. Sincerely Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 938 reviews 9.9/10 Location
  • 1,000 reviews 8.5/10 Room
  • 1,668 reviews 9.6/10 Service
  • 9 reviews 7.1/10 WiFi
  • 371 reviews 9.5/10 Vibe
  • 369 reviews 8.4/10 Comfort
  • 340 reviews 9.3/10 Breakfast
  • 276 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.