ibis Manchester Centre 96 Portland Street 3 stars

Customer review rating (ALL Rating) 4.2/5 909 reviews

96 Portland Street, M1 4GX MANCHESTER, United Kingdom

Hotel extras

  • Located near Manchester Palace Theatre

  • Located just 1km from Manchester Piccadilly train station

  • Enjoy authentic cuisine at the in-house Chill #96 restaurant

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Manchester Centre 96 Portland Street

96 Portland Street
M1 4GX MANCHESTER
United Kingdom

GPS:53.47733, -2.240744

Telephone +44 161 619 9000

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  909 reviews

TripAdvisor Rating  4.0/5  2,161 reviews

TVs very dodgy

Customer review rating 3.0/5

Andy C. Business - Confirmed reviews ALL

More than one occasion now, TV not working. Complain to receptionist, and another room offered, very commendable, but tired of getting to room, sort out clothes on hangers, toilet, shower, short nap, then find TV doesn't work! Then offered another room! Just fix the TVs please!

Dear Andrew C., Thank you for taking the time to tell us about your experience at the ibis Manchester Centre 96 Portland Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martyna Malek Reception Manager

Nearly perfect

Customer review rating 4.5/5

G G. Solo - Confirmed reviews ALL

All staff reception-bar-house keeping and security, were excellent. Special mention to Natalia (soberba). A bit of a rabbit warren at first. Heads up: This is a cashless hotel. Should have made that clearer at booking.

Dear GILDAS G., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Great as Always!

Customer review rating 5.0/5

Ben T. Couples - Confirmed reviews ALL

Always a good stay at this hotel, it was nice to see they are even upgrading mattresses/cleaning/replacing carpets when i was here which is just a bonus, great location, parking directly next door there is never any issues.

Dear BEN T., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Great location but lack of amenities let it down

Customer review rating 2.0/5

Kenny T. Couples - Confirmed reviews ALL

Room was more than adequate but disappointed with this visit Bar was closed due to lack of staff My Platinum membership was not honoured until I asked No breakfast!!! Is it even a hotel without breaking? Was told to go to their sister hotel a few doors down but it was snowing and -5

Dear KENNY t., Thank you for taking the time to tell us about your experience at the ibis Manchester Centre 96 Portland Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martyna Malek Reception Manager

Location is perfect but needs heating inside the room.

Customer review rating 4.0/5

Bdj Couples - Confirmed reviews ALL

We had a good time during our stay. Nicole who assisted us until check out was very helpful and friendly.

Dear BERNADETTE D., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

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Other web-users rate our hotel

  • 1,482 reviews 9.4/10 Location
  • 1,825 reviews 6.3/10 Room
  • 1,446 reviews 8.7/10 Service
  • 64 reviews 5.7/10 WiFi
  • 934 reviews 6.4/10 Cleanliness
  • 368 reviews 7.7/10 Breakfast
  • 265 reviews 8.8/10 Vibe

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