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Novotel Genève Centre Hotel 4 stars

Customer review rating 4.2/5 7,629 reviews

ALLSAFE approved hotel

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Novotel Genève Centre
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+ 17 Services

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Comfortable and spacious rooms with WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Wheelchair access
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Beach and water sports
  • Other sports activities
Business services
  • 5 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 geneva
switzerland

Tel: +41229099000

Fax: (+41)22/9099001

Check-in from 14h00

Check out up to 12h00

  • GENEVA :  1 Monthoux

  • By plane

    BASEL At 250km / 155.36 miles

  • By plane

    GENEVA COINTRIN At 8km / 4.97 miles

  • By plane

    ZURICH AIRPORT At 330km / 205.07 miles

  • By boat

    CIE GENERALE NAVIGATION At 1km / 0.62 miles

  • By boat

    MOUETTES GENEVOISES At 1km / 0.62 miles

  • By car

    A1 At 2.99km / 1.86 miles

  • By car

    A40 At 8km / 4.97 miles

  • By train

    CORNAVIN At 0.3km / 0.19 miles

  • By train

    EAUX VIVES At 2.99km / 1.86 miles

GPS :46.211635, 6.147291

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

GOURMETBAR BY NOVOTEL

The Novotel Genève Centre offers a contemporary bar with a modernist touch. This is the ideal place for business appointments or drinks with friends.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 289 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,629 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,617 reviews

Nice executive rooms, very friendly staff

Customer review rating 4.5/5

Eugénie F. Solo - 30/07/2021 Confirmed reviews ALL

I stayed for close to 10 days and I will be sad to live. I felt at home at the Novotel and really saw that the staff wanted to go the extra mile to make my stay a lasting memory.

Very good location

Customer review rating 4.0/5

Marco A. D. S. Families - 29/07/2021 Confirmed reviews ALL

It was very good! The staff was extremely helpful whenever we had a request. Always smiling and kind.

Excellent stay.

Customer review rating 4.5/5

Chrisj Families - 25/07/2021 Confirmed reviews ALL

Your staff was very helpful

Dear Chris J, Thank you for your review and the high score, after your stay at Novotel Genève Centre. We are delighted to know that you enjoyed your stay in our hotel. We hope to have the opportunity to see you again on your next visit to Geneva. Sincerely, Flavie (Front Office), P.O. Nicolas Goureau, General Manager

Good position of hotel offering a very pleasant stay. Very friendly Staff

Customer review rating 4.5/5

W. Friends - 24/07/2021 Confirmed reviews ALL

Well functional run hotel with many original ideas. Comfortable beds , kind and fast room service. Good laundry and dry cleaning service The only thing missing are some hooks in the bathroom to hang up the towels one wants to use again. There should also be be some antislip fixture in the bath , where there is no separate shower.

Dear Mr W., Thank you, we very much appreciate your comments regarding your stay at the Novotel Geneva Centre. It is such a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take note of your suggestion regarding our bathrooms. Thank you. We are looking forward to welcome you back, and hope your next visit will be as pleasant as the previous one. Sincerely, Flavie (Front Office), P.O. Nicolas Goureau, General Manager

Average

Customer review rating 3.0/5

Denis Solo - 23/07/2021 Confirmed reviews ALL

The showerhead did not work as there was not enough water pressure. The underground parking is extremely small, narrow and tight, there is a high risk of damaging the car when traversing the premises.

Good stay

Customer review rating 4.0/5

Toriq A. Families - 12/07/2021 Confirmed reviews ALL

we’re family of seven..glad that the hotel has the connected doors for two rooms…

Dear Mr. A., We very much appreciate your feedback regarding your stay at the Novotel Genève Centre. I'm glad to know that you enjoyed you stay with us in our beautiful city! Thank you for all your remarks - they will be transferred to the concerned departments. We hope your next visit will be as pleasant as the previous one. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Luxurious hotel, welcoming stuff!

Customer review rating 5.0/5

Andreia Families - 10/07/2021 Confirmed reviews ALL

Was far beyond my expectations, perfect lovely, safe and well located place to stay!

Dear Andreia, We are so happy to read, that you've had a wonderful stay at Novotel Geneva Center! I will definetely share your comments with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

good stay & service

Customer review rating 4.0/5

S.k. Families - 09/07/2021 Confirmed reviews ALL

good stay, clean room, adequate breakfast. Would stay again

Dear Mr. K., Thank you very much for your kind feedback! I'm so glad to hear you enjoyed the quality of the breakfast and the comfort of our rooms during your stay in Novotel Geneva Center. Hope to see you soon again, Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Excellent staff; convenient location

Customer review rating 4.5/5

Tor Business - 05/07/2021 Confirmed reviews ALL

The reception staff were excellent helping me makes changes to my stay and advising on the location. The location is convenient to the train station and it seems quite safe.

Dear Tor, Thank you for your kind comment, it is a real pleasure to know you enjoyed your stay with us. At Novotel, our goal is to provide a superior service experience for every customer. We train our teams regularly regarding quality, which is essential to our guests satisfaction. We would be very happy to have you staying with us again on your next visit to Geneva! Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager
Customer review rating 2.0/5

Leonardo Couples - 23/06/2021 Confirmed reviews ALL

The carpet was all wet and there was water dropping from the roof all night long - roon 611. Hope the problem is gonna be solved. Thanks.

Dear Leonardo, Thank you for your review. I am really sorry for the technical issues that you met during your stay. Our technical service worked and solve the issue. Please, accept my sincerest apologies for the inconvenience. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future! Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Location is good and convenient all around

Customer review rating 4.0/5

Mohammed H. Business - 20/06/2021 Confirmed reviews ALL

The reception staff was great in the check in time and during the check out time was very helpful and efficiant.

Dear Mohammed H., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. A special thank you from our reception team who really appreciated your feedback on their customer service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Finally Spa is Open

Customer review rating 4.5/5

D. Business - 14/06/2021 Confirmed reviews ALL

Had the chance to use the spa and gym during my stay

Dear Mr D., We would like to thank you for reviewing our hotel and for this lovely score. We are glade you enjoyed your time with us. We would be very happy to welcome you again on your next visit in Geneva. Sincerely, Flavie (Front Office),

Good stay

Customer review rating 5.0/5

N3… Couples - 13/06/2021 Confirmed reviews ALL

Amazing . Nice receptionist

Dear S B., We would like to thank you for reviewing our hotel and for this lovely score. We are glade you enjoyed your time with us. We would be very happy to welcome you again on your next visit in Geneva. Sincerely, Flavie (Front Office), P.O. Nicolas Goureau, General Manager

centrally located

Customer review rating 4.0/5

André H. Families - 07/06/2021 Confirmed reviews ALL

Location in the middle of all interesting points. But Parking seems to be expansive per Day.

Dear Mr. H., We very much appreciate your comments regarding your stay at Novotel Geneva Center. We are happy to hear that you enjoyed your overall stay with us, the quality of our services and our convenient central location. We would be very happy to have you staying with us again on your next visit to Geneva! Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Professionell

Customer review rating 4.5/5

Peter F. Families - 06/06/2021 Confirmed reviews ALL

Siehe oblen

Sehr geehrter Herr F., Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Genève Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, /Translated by Google/ Luba (Front Office) P.O. Nicolas Goureau, Directeur Général

Great location

TripAdvisor rating 5.0/5

JFW1975 07/04/2021 TripAdvisor review

Good hotel at very central location, nice rooms and good breakfast. Only issue with shower, where apparently one set up is no water, despite turning the tab! But at least we could bathe in the bathtub.

Dear valued guest, we would like to thank you for your feedabck and for staying at Novotel Geneve Centre. We look forward to welcoming you soon. Kind regards, Gregory

Wonderful Holiday Experience

TripAdvisor rating 5.0/5

izemosa 20/02/2020 TripAdvisor review

I can say the five days stay in this hotel with my family remains a memorable experience that will never go away quickly. The staffs were wonderful and so was the food, the double family rooms we stayed and the neatness of the hotel. The only concern I have not just for Accor Hotels only but for other hotels, is to create single rooms for a family of five, vis, father, mother and their three kids at anytime. Otherwise, our experience was wonderful.

Dear izemosa, Thank you for sharing your experience. We are really happy to see your experience has been wonderful. We hope to welcome you soon. Kind regards, Gregory V

Average stay

TripAdvisor rating 3.0/5

lučka c Business - 10/02/2020 TripAdvisor review

I spent 4 days in the room on the first floor overlooking a roof full of air conditioning so I did not open the curtains. Nevertheless, the room was large enough, clean and quiet. The spa and fitness were cozy and clean. The breakfast was average but staff very friendly.

Dear lučka c, Thank you for sharing your experience. Do not hesitate to ask for a room overlooking the street. We look forward to welcoming you soon. Kind regards, Gregory V

Great place

TripAdvisor rating 5.0/5

amggtc Family - 18/12/2019 TripAdvisor review

This was a very convenient place to stay. In relation to the train station and other shops and restaurants. It was a short 20 minute walk to the old town which was easy . Service, rooms and comfort was well above standard expectations. Thank you.

Dear amggtc, We are receiving your positive feedback with kindness. We hope to welcome you soon again. Sincerely yours, Gregory V

short stay

TripAdvisor rating 5.0/5

kai_landwehr Business - 15/12/2019 TripAdvisor review

A great hotel close - 5min walk - to the central train station Cornavin. Very nice and supportive stuff. Well equiped and large room and a good breakfast. I would definitely recommend to stay there. kai from Zurich

Dera kai_landwehr, It was a pleasure to welcome you at Novotel Geneve Centre. We look forward to welcoming you soon. Kind regards, Gregory V

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