Novotel London Tower Bridge

Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.5/5 1,284 reviews

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Hotel extras

  • 203 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Sauna and Hammam to relax after a day of sightseeing

  • Facilities for disabled guests and parking only 5 minutes away

  • Hotel Bar & Restaurant with European cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

GPS:51.510794, -0.077606

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

KEEPERS KITCHEN & BAR

Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotel's roof.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,284 reviews

TripAdvisor Rating  4.0/5  3,698 reviews

Lovely experience

TripAdvisor rating 5.0/5

jesscol00 Friends getaway - TripAdvisor review

Very nice hotel, tidy and clean , reception was very helpful . The breakfast was excellent , with variety of food and good customer service . Very close to tower bridge which is very convenient to meet friends in central london . I will stay next time here again

Dear Jesscol00, Thank you so much for choosing us and to leave a feedback following your recent stay at Novotel London Tower Bridge, Feedbacks like yours allows us to keep delivering excellent services to the satisfaction of our guests. We are excited to know that you had a great stay and we look forward to seeing you again in the very near future. Sincerely, Argenis Urdaneta Front Office Manager

Hotel at Tower Hill

TripAdvisor rating 4.0/5

175olafm Solo travel - TripAdvisor review

I stayed for 2 nights in this hotel. The stay was nice, the price is ok according to the hotel prices in London and the staff is friendly. The room was big enough, everything was available. If you like British breakfast the breakfast is good, the continental choice is poor. There were also some small negative points: Stains on the stool and on the wall, wiggling things in the elevator.I stayed several times before Corona in this hotel and I haven’t had these things firmer days. Hopefully they will solve these small issues. In total I enjoyed the stay.

Dear 175olafm, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. We are delighted to read that you had an great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and I can assure you we are taking the appropriate steps to address the negative points you mentioned. Sincerely, Argenis Urdaneta Front Office Manager

Diamond

TripAdvisor rating 5.0/5

jamescB6841XA Business - TripAdvisor review

Great location with easy connection to most of central London and business centre. Staff at reception very welcoming and eager to help with any questions. Decent buffet breakfast which is a bit expensive for my taste. Price a bit high but it’s London so it’s normal.

Dear Jamescb6841XA, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

Almost perfect as usual

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Staff friendly Rooms clean But no toiletries 🤦🏽‍♂️. It’s a shame

Dear Jasbir G., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your issue with no soap in the room, I have share your feedback with our housekeeping team to ensure this doesn't happen again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

Great location, great breakfast, expensive orange juice

Customer review rating 4.5/5

Graeme Couples - Confirmed reviews ALL

Location is ideal, 100 yards from Tower Hill tube station and most of London in walking distance if you're up for it. Great breakfast but orange juice bought later in bar very expensive

Dear Graeme C., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

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Other web-users rate our hotel

  • 1,146 reviews 9.9/10 Location
  • 1,256 reviews 7.5/10 Room
  • 1,114 reviews 9.1/10 Service
  • 16 reviews 8.4/10 WiFi
  • 686 reviews 9.1/10 Breakfast
  • 515 reviews 8/10 Cleanliness
  • 208 reviews 9/10 Vibe

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