Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,668 reviews

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Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

Our accommodation(s)

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Hotel location

Novotel London Tower Bridge

10 Pepys Street
United Kingdom

GPS:51.510794, -0.077606

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,668 reviews

TripAdvisor Rating  4.0/5  3,821 reviews

Certificate of excellence 2023

Expensive for an average stay

Customer review rating 3.0/5

A. M. Business - Confirmed reviews ALL

Restaurant was decidedly average with limited choice. At over £200 pee night i expect a better choice than 2 or 3 pizzas, a couple of burgers and some pre made fish and chips. Clearly a, 'de frost, heat and assemble' type with no real actual cooking. In turn room service had an even poorer choice and was rediculasly expensive. Bar was overpriced even for London (£7.80 for a guinness 😂) Rooms were clean and bright but dont stay on the lower floors as you will be woken up by the 6am human traffic. Overpriced even for location

Great location

Customer review rating 5.0/5

Mark H. Friends - Confirmed reviews ALL

Great nights sleep and the lady on reception at check in on the 21 Feb was amazing and very helpful with a lovely personality a credit to the towerbridge hotel

Everything perfect

Customer review rating 4.5/5

Stephen D. Families - Confirmed reviews ALL

Second long weekend stay, super location, good price, great rooms, nice bar and restaurant, doesn't get a 10 only because of the processed juice for breakfast.

Dear Stephen Thank you for your review! We're delighted to hear that you had a wonderful stay during your second long weekend with us. It's fantastic to know that you found our location convenient, our rooms great, and our bar and restaurant enjoyable. We appreciate your feedback regarding the processed juice for breakfast, and we'll certainly take it into consideration as we strive to improve our offerings. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! Sincerely, Angelica Duran Guest Experience Coordinator

Thank mr Khan!

TripAdvisor rating 5.0/5

machkakk TripAdvisor review

It’ was a wonderful experience as always. Especially with Khan services. He was very helpfull and available to guide usbduring our lunch. We ate a wonderful fish and ships duritn the lunch. Despite the bad weather we enjoyed this place a lot and we will come back

Was a good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Hotel is well located, the team was very friendly, the restaurant was clean & efficient. The room was cold and no heating was working. Room never got warmer than 20 degrees why I only gave a 8 out of 10

Dear Andreas Thank you for your feedback! We're glad to hear that you enjoyed our hotel's location, friendly team, and clean restaurant. However, we apologize for the issue you experienced with the room temperature. Our team will investigate this matter to ensure that the heating system is functioning properly in all rooms. We appreciate your rating and hope to provide you with a warmer and more comfortable stay during your next visit. Sincerely, Angelica Duran Guest Experience Coordinator

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Other web-users rate our hotel

  • 1,941 reviews 9.8/10 Location
  • 1,942 reviews 7.6/10 Room
  • 1,876 reviews 9.1/10 Service
  • 20 reviews 7.1/10 WiFi
  • 1,197 reviews 9.1/10 Breakfast
  • 776 reviews 8.4/10 Cleanliness
  • 335 reviews 8.9/10 Vibe

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