Customer review rating 4.4/5 15,978 reviews
ALLSAFE approved hotel
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203 modern guest rooms with connecting rooms available
In central London with easy access to tourist attractions
Sauna and Hammam to relax after a day of sightseeing
Facilities for disabled guests and parking only 5 minutes away
Hotel Bar & Restaurant with European cuisine
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
10 Pepys Street
Contact email :
Check-in from 14h00
Check out up to 12h00
BY BUS : 15 Tower Hill
TOWER GATEWAY STATION : DLR Tower Gateway
TOWER HILL TUBE STATION : District/Circle Tower Hill
GATWICK At 60km / 37.5 miles
HEATHROW At 60km / 37.5 miles
LONDON CITY APT At 8km / 5 miles
DOVER At 100km / 62.14 miles
FENCHURCH STREET At 0.1km / 0.06 miles
LONDON BRIDGE At 5km / 3.11 miles
LONDON ST PANCRAS At 3km / 1.86 miles
GPS :51.510794, -0.077606
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 8
Maximum size: 90 m²
Maximum capacity: 90 people
Maximum banquet capacity: 55 people
100% genuine reviews from our guestsFind out more
Great location also the staff were friendly and welcoming
Tasko A. Families - 18/03/2020 Confirmed reviews ALL
I would definitely stay there again. The only feedback is you need and executive lounge especially for the platinum and diamond members.
Absolutely perfect location for visiting London
Mike F. Families - 17/03/2020 Confirmed reviews ALL
Very nice and quiet hotel in a perfect location. Absolutely friendly staff and the Hotel decorations are brilliant. The only thing which could be improved is the breakfast.
Great stay, fantastic upgrade!
Anonymous Business - 12/03/2020 Confirmed reviews ALL
This Novotel is my hotel of choice when I am staying in London for work. I never feel uncomfortable staying here on my own. Rooms are great and spacious but I was treated to an upgrade on arrival this time by the most welcoming team member. The room I was allocated was lovely, on the seventh floor and very modern. Best shower ever!
Brian D. H. Couples - 11/03/2020 Confirmed reviews ALL
Almost everything at Novotel was as expected. Very good location, rooms are good. Breakfast and dinner was very good. Unfortunately I'm very frustrated with the following issue. When we were able to access our room at approx. 14.30 hrs. we noticed the plug of the sink was broken and would not come up, hence dirty water in the sink. We reported this problem at the font desk, and the problem would be fixed that afternoon. We went into town and were back at approx. 22.30 hrs. and noticed the dirty water was still in the sink. So I went to the front desk again, where I was promised maintenance would come right up. After waiting for over half an hour I called the front desk when we could expect maintenance. Staff member was very sorry and promised maintenance would come up immediately. Within a minute I was called back that maintenance was not available and that the problem could only be fixed the next morning. So I let staff know I was not very pleased and they offered us another room and 2 free drinks at the bar. It is not the problem with the sink, but all the promises not being kept that frustrates me so much. Would they have mentioned in the afternoon that the problem can only be fixed the next day, I wouldn't be bothered at all, wouldn't even have taken the other room. Please let your staff not make any promises they can't keep. It was your very friendly staff in the restaurant and the bar that has made our stay satisfactory. Would have been a 9 if the issue was handled in a proper way.
Steinar F. Couples - 10/03/2020 Confirmed reviews ALL
Hotel was central to everything we wanted to see and do. Nice and friendly staff and clean room, lobby and dining.
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At 637 m
At 1.2 km
At 1.3 km
At 1.4 km