Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,544 reviews

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ALLSAFE approved hotel

Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel London Tower Bridge

10 Pepys Street
United Kingdom

GPS:51.510794, -0.077606

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,544 reviews

TripAdvisor Rating  4.0/5  3,800 reviews

Certificate of excellence 2023

Great hotel

TripAdvisor rating 5.0/5

John L Families - TripAdvisor review

Great hotel. We stayed as a family of four, room was spotless, with everything we needed. Staff were friendly and helpful. Great location for tower of london and right by tower hill tube station, for getting to the rest of london. Excellent breakfast in the morning; everything was fresh, cooked well and there was a great selection.

Well located and nice room.

Customer review rating 3.5/5

Erik Business - Confirmed reviews ALL

Perfect size room. Good layout. I missed the Nespresso machine that was in my room at previous stay. Limited salad bar at breakfast.

Nice bedroom

Customer review rating 3.5/5

Jay Couples - Confirmed reviews ALL

Stupid bathrooms - no privacy, sink always looks dirty since first use. Toilet v low No hangers in bedroom for wet coats

Good location but service lets you down

Customer review rating 3.0/5

Trevor H. Business - Confirmed reviews ALL

- stayed for 4 nights - end of holiday but was in London for business. -we checked our bags and i checked in (with my cc), but when my wife arrived to get to room (as i was at meeting's) the bags hadn't been delivered to room - they said they needed luggage tags. never had that with a hotel before. - two mornings i went for breakfast and was given lecture by the restaurant manager about not having a voucher - the second day she even told me that my name wasn't attached to my room - esp embarrassing as i had a guest with me - housekeeping didn't remove dirty dishes - incl. glasses from t6eh bar each day, nor restock tea and coffee. fortunately we had a view of the Tower Bridge, but overall service etc not up to usual standards

Good stay

Customer review rating 5.0/5

Stephen J. W. Couples - Confirmed reviews ALL

What makes a good stay? It starts with the first interaction. My slightly early check in was great. Very informed staff member and pleasant. Room was easy to locate, clean and what was expected. Staff at the restaurant were great as was the quality of the food.

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Other web-users rate our hotel

  • 1,887 reviews 9.8/10 Location
  • 1,907 reviews 7.6/10 Room
  • 1,841 reviews 9.1/10 Service
  • 22 reviews 6.7/10 WiFi
  • 1,182 reviews 9/10 Breakfast
  • 768 reviews 8.3/10 Cleanliness
  • 336 reviews 9/10 Vibe
  • 36 reviews 7.9/10 Wellness Area

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