Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,315 reviews

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Novotel London Tower Bridge - Image 1
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10 Pepys Street, EC3N 2NR LONDON, United Kingdom

Description

Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

Our accommodation(s)

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Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

GPS:51.510794, -0.077606

Telephone
Fax +44 20 7265 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KEEPERS KITCHEN AND BAR

Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,315 reviews

TripAdvisor Rating  4.2/5  3,875 reviews

Certificate of excellence 2024

Very well located and it was a good stay

Customer review rating 5.0/5

Krisha Families - Confirmed reviews ALL

I found the room and hotel very good, enjoyed the breakfast, but I found one of the receptions a little rude and she had a bit of an attitude

Dear Krisha, Thank you for your feedback. We are pleased to hear you enjoyed our location and breakfast. However, we regret any discomfort caused by our staff\'s demeanor, as we strive for a welcoming atmosphere for all our guests. Best regards, Giada, Guest relations

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Clean - efficient

Dear Dekker, Thank you for your kind words regarding our cleanliness and efficiency. We are delighted to hear that you had a positive experience at Novotel London Tower Bridge. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. Best regards, Giada, Guest relations

Well located, nice and clean rooms.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Well located, nice and clean rooms, nice restaurant. Breakfast a bit boring (not a very wide selection).

Thank you for your kind words regarding our location and cleanliness. We appreciate your feedback about the breakfast selection, and we will certainly take it into consideration for future improvements. Best regards, Giada, Guest relations

Excellent short stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Stayed overnight in executive room on an upper floor which was clean, modern, and had probably the best shower I've ever had in a hotel room at any price point. Check in and out super efficient and staff member clear and polite. Hotel well located for sightseeing and eating out. Would definitely stay there again.

Dear Georgina L., Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the executive room and found our facilities to your satisfaction. It’s heartening to know that our location and the efficiency of our staff contributed positively to your experience. We look forward to welcoming you back on your next visit to London. Best regards, Giada, Guest relations

Enjoyable overnight stay for a family

Customer review rating 4.5/5

Alex S. Families - Confirmed reviews ALL

We stayed at the hotel for one night, travelling with two children (ages 10 and 12). Our children were treated kindly by the staff at reception, and out children also enjoyed the buffet breakfast. The room had some signs of wear and tear, but it was very clean and everything worked properly - including the showers, iron, kettle, hairdryer, television, etc. The refillable water bottle was a good touch, and over all we enjoyed our visit!

Dear Alex S., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that your family had an enjoyable overnight experience and that our staff made your children feel welcome. It is encouraging to know that you appreciated the cleanliness of your room and the amenities provided. We always strive to enhance our guest experience, and your comments about room maintenance will be noted for our continuous improvement. We look forward to welcoming you back in the future for another memorable stay. Best regards, Giada, Guest relations

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Other web-users rate our hotel

  • 1,597 reviews 9.8/10 Location
  • 1,571 reviews 8/10 Room
  • 1,593 reviews 9.1/10 Service
  • 24 reviews 6.6/10 WiFi
  • 938 reviews 8.9/10 Breakfast
  • 799 reviews 7.8/10 Comfort
  • 650 reviews 8.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.