ibis London Stratford Hotel 2 stars

Customer review rating 4.2/5 3,828 reviews
ibis London Stratford
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+ 13 Services
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Hotel extras

  • Plenty of nearby attractions, including the Olympic park

  • Just a ten-minute walk from Stratford train station

  • Hotel Restaurant Fogg'sserves a choice of globall cuisine

  • Pet-friendly hotel, with on-site facilities

  • Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Hairdressing salon (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis London Stratford

1A Romford Road
Stratford
E15 4LJ
london
united kingdom

Tel: +442085363700

Fax: (+44)208/5195161

Contact email

Check-in from 14h00

Check out up to 12h00

  • OXFORD STREET :   25 STRATFORD

  • STANSTEAD AIRPORT :   NATIONAL EXPRESS STRATFORD STN

  • STRATFORD ISLE OF DOGS :   D8 STRATFORD

  • DOCKLANDS LIGHT RAIL :   DOCKLANDS L-R STRATFORD

  • LONDON :   JUBILEE LINE STRATFORD

  • LONDON- :   CENTRAL LINE STRATFORD

  • By plane

    GATWICK AIRPORT At 60km / 37.29 miles

  • By plane

    HEATHROW AIRPORT At 70km / 43.5 miles

  • By plane

    LONDON CITY APT At 5km / 3.11 miles

  • By car

    A102 NORTHBOUND A11 At 2.99km / 1.86 miles

  • By train

    STRATFORD STATION At 2.09km / 1.3 miles

GPS :51.542441, 0.004796

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Accessible room

Accessible Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
Accessible room

Accessible Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Stratford

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,828 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,010 reviews

Good location, good stay

Customer review rating 4.2/5

Courtney Couples - 12/02/2020 Confirmed reviews ALL

Friendly and helpful staff, good location and enjoyed my stay.

stayed many times

Customer review rating 4.2/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

budget hotel experience

Stylish budget hote in good location

Customer review rating 4.2/5

Joy Couples - 10/02/2020 Confirmed reviews ALL

Very pleased with this hotel which offered excellent value for money for London. Close to station with access to central London and the O2 arena, also walking distance to Westfield shopping centre and Olympic park. Facilities in room were adequate to good with exceptionally comfortable bed, good TV, USB charging points. The room was fine for one night stay but not really big enough for longer if you had large suitcases - little floor space or drawer/cupboard space for belongings. Bathroom was adequate, very clean, but towels were rather thin and scratchy. Fire alarm sounded accidentally during night and took over an hour to silence.

Well located . Clean and friendly staff

Customer review rating 4.2/5

Sarah S. J. C. Couples - 09/02/2020 Confirmed reviews ALL

Very pleasant experience . Clean and quiet hotel well located . Bathroom very small but good comfortable room .

Good location

Customer review rating 4.2/5

Conor Families - 08/02/2020 Confirmed reviews ALL

Good location, hotel was nice

Customer review rating 4.2/5

Gary R. Friends - 04/02/2020 Confirmed reviews ALL

Extremely helpful staff nothing too much bother. Room was clean and comfortable. I will not hesitate booking here for again, cheap and first class, thank you. Gary.

Dear GARY R., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ionel Voicu Assistant General Manager

Great Stay

Customer review rating 4.2/5

Marie B. Friends - 04/02/2020 Confirmed reviews ALL

Good friendly and helpful staff. Clean and accessible rooms.

Dear MARIE B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ionel Voicu Assistant General Manager

Good price

Customer review rating 4.2/5

Ieva Friends - 03/02/2020 Confirmed reviews ALL

Everything was good

Dear Ieva M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ionel Voicu Assistant General Manager

Pleasant Stay

Customer review rating 4.2/5

S. A. Business - 02/02/2020 Confirmed reviews ALL

A very pleasant hotel with very compact rooms which is reasonably good value for money. The breakfast was a little below standard - sausages, bacon and scrambled eggs were not very well cooked. the rest of the breakfast was very good. The rooms would benefit from a wardrobe as against an open space.

Dear Amit S., Thank you for taking the time to write a review about your recent visit to Ibis London Stratford. I am delighted that you enjoyed your stay and we have noted your comments about breakfast. I look forward to seeing you again in the near future. Sincerely, Ionel Voicu Assistant General Manager

Fantastic hotel & wonderful staff

Customer review rating 4.2/5

Peter R. Friends - 31/01/2020 Confirmed reviews ALL

Only 4 stops from Liverpool st station brilliant hotel & fantastic hotel great little bar & great breakfast Nando’s next door & loads of bars & west field Stratford 5 mins away

Dear Peter R., Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Ionel Voicu Assistant General Manager

Good price

Customer review rating 4.2/5

Ole B. R. Friends - 31/01/2020 Confirmed reviews ALL

Clean, friendly, easy, good breakfast

Dear Ole Buch R., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Ionel Voicu Assistant General Manager

Good hotel close to the Stratford tube

Customer review rating 4.2/5

Harald Solo - 31/01/2020 Confirmed reviews ALL

Stayed 5 nights at the hotel and was very satisfied. The hotel is about a 10 minutes walk from the Stratford tube station. The room was good, slept well and the breakfast was fine.

Dear Harald, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ionel Voicu Assistant General Manager

good Stay

Customer review rating 4.2/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

Excellent & friendly staffs. I loved its proximity to shops and restaurants.

Dear GLORIA, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ionel Voicu Assistant General Manager

Very comfortable and it met all of my needs.

Customer review rating 4.2/5

Ieva Friends - 30/01/2020 Confirmed reviews ALL

Very comfortable, good location- close to public transport, near a shopping center.

Dear IEVA J., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located for Stratford (though recommend caution when walking to/from hotel after dark). Friendly Staff

TripAdvisor rating 4.0/5

Mark W Business - 30/01/2020 TripAdvisor review

Hotel is located aprox 10 mins walk from the Stratford railway station (a little further from Stratford International). Be aware that arriving at the hotel after dark should be done with caution. It is necessary to walk through a shopping mall where many homeless people take shelter in the evening. Sadly I have seen incidents being dealt with by the police every time I walk to this hotel. Hotel itself is fine and the staff are friendly. There are many small restaurants nearby including family-friendly options like Nandos, McDonalds etc. There is noise from traffic, however I have never found this affects sleep too much. Usually the best value option when staying in Stratford area.

Dear Mark, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Ionel Voicu Assistant General Manager
Customer review rating 4.2/5

Mc Couples - 28/01/2020 Confirmed reviews ALL

Stay was 2 nights, absolutely disgusting!! Toilet did not flush, bathroom floor dirty, sliding door, off runners, just hanging, I got stuck in the bathroom because I could not slide the door open!! The metal work on the bathroom was dirty, corroded. Beds were hard! We complained, gave us one night free, had to move on the Saturday evening as were were out all day at a cemetery. When we arrived back about 17.00 hrs, were were allocated another room and were given the new key card, however, when we opened the door to the room, there was already a guest in there!! As mentioned to the Staff member when complaining, I booked the Ibis on the experience I had in Germany. The response was that the Germans have higher standards!!! WEll, that just about sums up the disgusting standards of the Ibis in Stratford, the Germans do it better! Our stay was to visit our parents' graves, one in North London, mine in East London, hence our stay. It was a not an enjoyable visit, the problems we had with accommodation made it worse. Never again Ibis

Dear MAUREEN C., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay, which will be issued to your account within the next 10 working days days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Ionel Voicu Assistant General Manager

Terrible customer service

Customer review rating 4.2/5

Jordan Business - 28/01/2020 Confirmed reviews ALL

I asked for an invoice address to be changed, they completely ignored me

Dear Andrew, I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on h3… and I can adjust your invoice as needed and send it back to you via email. Kind regards, Ionel Voicu Assistant General Manager

NIce stay

Customer review rating 4.2/5

Phil Solo - 27/01/2020 Confirmed reviews ALL

Very nice stay at this Ibis Hotel. All went well. Staff friendly, room was clean, bed comfortable, bathroom also very clean. Breakfast buffet was excellent, a variety of choices to choose from.

Dear PHILIP L., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ionel Voicu Assistant General Manager

Great location

Customer review rating 4.2/5

Sm Couples - 24/01/2020 Confirmed reviews ALL

Great location - close to the main underground/train and bus station, short distance from the Stratford old shopping centre and Westfield. Great having Nando's next door along with Morrisons (supermarket). Small hotel bar opened for a quick drink. Clean rooms. Only downside is the bed is uncomfortable. Theres no mattress but a thin pillow top.

Thank you for taking the time to write a review about your recent visit to [hotel name]. I am delighted that you enjoyed your stay and we have noted your comments about mattress. Kind regards, Ionel Voicu Assistant General Manager

Good location and comfortable

Customer review rating 4.2/5

Andy M. Business - 23/01/2020 Confirmed reviews ALL

Great experience! Quick check in and out and good location!

Dear ANDREW m., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ionel Voicu Assistant General Manager
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