ibis London Stratford Hotel 3 stars

Name: ibis London Stratford
Address: LONDON, E15 4LJ, UNITED KINGDOM
Telephone: (+44)208/5363700
Rating: 4.2

Customer review rating 4.2/5 4,231 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 14 Services

ibis London Stratford Hotel

Vibrant economy hotel, open to everyone

We have introduced some of the most stringent cleaning standards and operational procedures in the world of hospitality through the ALL SAFE label to ensure your safety. We are looking forward to welcoming you.

Rodrigo Albano Smania, Hotel Manager

ibis London Stratford positions you perfectly for your London getaway and, from check-in to check-out, we've got your every need covered. Our bar will keep you refreshed from morning to midnight, and our on-site restaurant offers a relaxing spot to enjoy a lazy lunch or an indulgent evening meal. So whether you're here to take in a show at the O2, shop 'til you drop at Westfield or take care of business at Canary Wharf, we've got you covered for a great stay.

Thanks to its location and a wide link of transportation our hotel positions you in a perfect spot to explore London and its attractions. A short walk from Westfield Shopping Centre with an extensive range of shops, restaurants and entertainment options. The Olympic Park is a short stroll giving you access to all the sporting venues, events and the new business districts in the area. Catch a show at the O2 Arena, attend an event in Excel or a meeting in Canary Wharf all accessible from the DLR.

Dedicated followers of fashion will feel at home in Stratford, home to Westfield, one of Europe's largest urban shopping centres. 30 minutes east of the centre, Stratford also houses Queen Elizabeth Olympic Park, originally built for the 2012 Olympics.

Hotel extras

Plenty of nearby attractions, including the Olympic park
Just a ten-minute walk from Stratford train station
Hotel Restaurant Fogg's serves a choice of global cuisine
Pet-friendly hotel, with on-site facilities
Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis London Stratford

1A Romford Road
Stratford
E15 4LJ london
united kingdom

Tel: +442085363700

Fax: (+44)208/5195161

Check-in from 14h00

Check out up to 12h00

OXFORD STREET : 25 STRATFORD
STANSTEAD AIRPORT : NATIONAL EXPRESS STRATFORD STN
STRATFORD ISLE OF DOGS : D8 STRATFORD
DOCKLANDS LIGHT RAIL : DOCKLANDS L-R STRATFORD
LONDON : JUBILEE LINE STRATFORD
LONDON- : CENTRAL LINE STRATFORD

By plane
GATWICK AIRPORT At 60km / 37.29 miles
By plane
HEATHROW AIRPORT At 70km / 43.5 miles
By plane
LONDON CITY APT At 5km / 3.11 miles
By car
A102 NORTHBOUND A11 At 2.99km / 1.86 miles
By train
STRATFORD STATION At 2.09km / 1.3 miles

GPS :51.542441, 0.004796

Hotel services

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar

One Restaurant
One Bar
Breakfast
- Buffet

Wheelchair accessible hotel

Hotel informations
- 108 rooms
- 6 rooms for people with reduced mobility
- No family room
- 6 connecting rooms
- 108 non-smoking rooms
- 3 floors
Languages spoken at the hotel
- Brazilian
- Portuguese
- Italian
- French
- Spanish
- English
- Arabic
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High Speed WiFi
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Late Checkout
- Express check-out
Desk equipment available
- Shoe shine machine
Iron
- Iron at reception
Safe deposit box at reception
- Safe deposit box at reception

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

Max. number of persons: 2

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Brand New : Twin SweetRoom by ibis

Max. number of persons: 2

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Accessible Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Business Desk

Accessible Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Business Desk

Well located hotel, comfy rooms and friendly staff

Anonymous Friends - 18/10/2021 Confirmed reviews ALL

The hotel is well situated, with around a 10 min walk to train and tube connections. Staff were very friendly throughout our stay, and the rooms were comfortable.

Great location

Anonymous Business - 18/10/2021 Confirmed reviews ALL

Great location and very clean. Everyone really nice. However the windows let all sounds in - they were closed and I couldn’t sleep with people laughing and talking out loud in the street at 2am

Great team

Anonymous Solo - 18/10/2021 Confirmed reviews ALL

Staff were excellent, very helpful and professional

Georgina M. Families - 18/10/2021 Confirmed reviews ALL

Room small for the family very small and congested.. breakfast wS very poor

Well located. No attention to detail

Anonymous Couples - 18/10/2021 Confirmed reviews ALL

Check in was easy enough even though the wifi wasn’t working and held us up at reception. The hotel room was not cleaned well enough. The bathroom surfaces and taps were dirty. The shower soap and shampoo were empty and had not been filled up.

Good staff ,good service, good hotel

matthewgaoyinghao 18/10/2021 TripAdvisor review

Good staff, good service Staff Aida is very helpful, efficiently and good attitude to face the coming customer. I think listening and patience is very important for hotel front staff. I think Aida meet the requirement (s).

Nice location

Anonymous Solo - 17/10/2021 Confirmed reviews ALL

Everything went according to expectations.

Well located, good stay and staff were helpful

Khan Solo - 14/10/2021 Confirmed reviews ALL

Easy and fast check-in. Helpful staff and lovely spacious rooms.

Very helpful and convient

K. Y. H. Solo - 14/10/2021 Confirmed reviews ALL

Staff Aida is very helpful and efficiently handle my laundry requests.She has very good attitude and always keep nice smiles.

Very good location but room didn't worth the money

Barbara H. Couples - 12/10/2021 Confirmed reviews ALL

Very fantastic staff clean place nice looking hotel but my room with two single bed wasn't nice I was surprised to get twin room with two twin be only get a room with twin single bed was moving didn't worth prices

Dear Barbara H., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Reception staff will always do their best to allocate a room that suits your requirements, in this case a twin room was allocated because it was what was reserved. I am glad to read your comments about the staff and the hotel, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to contact me directly on h3… if you would like to discuss this further. Kind regards Aida Walugembe Front Office Team leader

Cheap but not cheerful

Nigel H. Families - 12/10/2021 Confirmed reviews ALL

On checking into my room I found a pair of sunglasses under the desk along with a lot of dust/debris etc that gave me a good indication that the room had not been very well cleaned. The bed sheets were clean but I had requested twin beds for my mother and myself and the two beds were right next to each other with no gap meaning I had to physically move them apart. The room was very noisy and the double glazing did not block out the noise from the 24hr traffic or people talking outside the front of the hotel. Breakfast was poor. The sausages looked pale and unappetising, there was no butter or other spread on day 2 of our stay and no brown bread on day 3 and no croissants on any day despite advertising a full continental breakfast. The air-conditioning did not work from day 2. Fortunately the weather was not too hot.

Dear NIGEL H., Thank you for taking the time to tell us about your experience at the ibis London Stratford. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, I treat all feedback with the utmost seriousness and I am currently investigating these matters. Rest assured that we will take the appropriate measures to address these problems and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of £55.01 will be issued to your account. Please feel free to contact me on h3… if you would like to discuss this further. Kind regards, Aida Walugembe Front Office Team Leader

Great location 10 minutes walk from Olympic Park and West Ham Stadium

Richard R. Couples - 10/10/2021 Confirmed reviews ALL

Very helpful and welcoming staff. Over for London Marathon and hotel facilitated breakfast at 5:30am, 1 hour ahead of normal opening - brilliant effort. All you would expect from Accor Hotel Group. Thanks.

Dear RICHARD R., We very much appreciate your comments regarding your recent stay at The Ibis London Stratford. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to The Ibis London Stratford in the near future. Yours sincerely, Aida Walugembe Front Office Team Leader

Satisfactory

Olumuyiwa O. Solo - 08/10/2021 Confirmed reviews ALL

Clean room but no personal touch probably due to covid

Dear Dear OLUMUYIWA O., Thank you for taking the time to share your feedback. We are glad that you found the staff friendly. We hope to welcome you back to our hotel very soon! Sincerely, Aida Walugembe Front Office Team Leader

Well located

Ec Business - 07/10/2021 Confirmed reviews ALL

Safe and friendly hotel

Dear EMMA C., We very much appreciate your comments regarding your stay at the ibis London Stratford. We are glad that you found the hotel well located and the staff friendly, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Mielle Front Office Team Leader

Great!

alfredoduvwu 28/09/2021 TripAdvisor review

Nice location, good customer support services. Touch and keyless entry. Truly memorable stay. Quick access to stratford tube and bus station. Central shopping center very close by without to travel far

Great customer service and comfortable stay.

sbegume 15/09/2021 TripAdvisor review

My stay was comfortable and location was convenient. Food was great. I will definitely will be coming back to stay. Breakfast was varied and good selection. Easy check in and check out service. Close to the station.

Ibis don't want to keep the customers

markaM2714VG Business - 21/08/2021 TripAdvisor review

Stop at the hotel regular, reported issues with the room 3 times and nothing done. Contacted the hotel several times as their price was £100 more than the hotel next door with the same star rating and they couldn't care less. Unfortunately for them I'll be taking all the UK business else where now. Booking.com just won a customer on price

Excellent

explorewithme247 Business - 19/03/2021 TripAdvisor review

It was just a short stay but was really good. Great communication. Very clean. Lovely staff. Bed Was very comfortable and I really like the design of the showers. Fab that I could hook my tablet up to the TV.

explorewithme247, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Worth the money

piefelizardo 24/11/2020 TripAdvisor review

Stayed overnight. Receptionists were helpful. Rooms are a bit dated but clean. Slept well. Bed a bit firm for my liking. Good blinds. Quiet room. Hope there’s at least a complimentary Bottled water. Overall a good stay

Dear Piefelizardo, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I've forwarded all your comments to the general manager whose is currently looking into them. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Outstanding welcome

apbj 27/10/2020 TripAdvisor review

Great effort from the team, especially Chiara on reception, and attention to detail. Clean, sensible, practical and decent value. Has the refurbished Ibis rooms with modular bathrooms. Convenient location.

Dear Guest, We very much appreciate your kind words, and we’re glad to have been a part of your visit. Our team always strives to give their best to all of our guest, so it's great to hear that you enjoyed your stay! We hope to welcome you again at Ibis London Stratford and that your next visit will be as pleasant as the previous one. Best Regards, Chiara Ventura

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