ibis London Stratford Hotel 3 stars

Name: ibis London Stratford
Address: LONDON, E15 4LJ, UNITED KINGDOM
Telephone: (+44)208/5363700
Rating: 4.2

Customer review rating 4.2/5 3,944 reviews

ALLSAFE approved hotel

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ibis London Stratford Hotel

Vibrant economy hotel, open to everyone

ibis London Stratford positions you perfectly for your London getaway and, from check-in to check-out, we've got your every need covered. Our bar will keep you refreshed from morning to midnight, and our on-site restaurant offers a relaxing spot to enjoy a lazy lunch or an indulgent evening meal. So whether you're here to take in a show at the O2, shop 'til you drop at Westfield or take care of business at Canary Wharf, we've got you covered for a great stay.

Dedicated followers of fashion will feel at home in Stratford, home to Westfield, one of Europe's largest urban shopping centres. 30 minutes east of the centre, Stratford also houses Queen Elizabeth Olympic Park, originally built for the 2012 Olympics.

Hotel extras

Plenty of nearby attractions, including the Olympic park
Just a ten-minute walk from Stratford train station
Hotel Restaurant Fogg's serves a choice of global cuisine
Pet-friendly hotel, with on-site facilities
Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- Optic fiber technology provides the highest possible speed of Internet connection.
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying) Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day
Dry cleaning / IroningPaying
Hairdressing salon (Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)

Hotel location

ibis London Stratford

1A Romford Road
Stratford
E15 4LJ
london
united kingdom

Tel: +442085363700

Fax: (+44)208/5195161

Contact email :

Check-in from 14h00

Check out up to 12h00

OXFORD STREET : 25 STRATFORD
STANSTEAD AIRPORT : NATIONAL EXPRESS STRATFORD STN
STRATFORD ISLE OF DOGS : D8 STRATFORD
DOCKLANDS LIGHT RAIL : DOCKLANDS L-R STRATFORD
LONDON : JUBILEE LINE STRATFORD
LONDON- : CENTRAL LINE STRATFORD

By plane
GATWICK AIRPORT At 60km / 37.29 miles
By plane
HEATHROW AIRPORT At 70km / 43.5 miles
By plane
LONDON CITY APT At 5km / 3.11 miles
By car
A102 NORTHBOUND A11 At 2.99km / 1.86 miles
By train
STRATFORD STATION At 2.09km / 1.3 miles

GPS :51.542441, 0.004796

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

Max. number of persons: 2

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Brand New : Twin SweetRoom by ibis

Max. number of persons: 2

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Accessible Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Accessible Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 18:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Good stay

N. G. D. M. Couples - 18/01/2021 Confirmed reviews ALL

Good stay excellent service

Dear GIL DE m. N., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader.

Great location, good customer service from Manuelita and the other lady that was there with her (her name starts with C).

Marjorie D. Business - 15/01/2021 Confirmed reviews ALL

I received a warm welcome by Manuelita and her co-worker. They were very helpful and accommodating. My only complaint is that the room was cold although the heating was on high.

Dear MARJORIE D., We very much appreciate your comments regarding your stay at the ibis London Stratford. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. I was sorry to read that you found your room cold, Our Ibis hotels have an ‘air cooling’ system in place which does differ from air conditioning. This system is partly dependant on the external temperature. You should have been offered either an electrical heater or an alternative room in the first instance and I apologize that this was not the case. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Had a nice stay

Eric Families - 12/01/2021 Confirmed reviews ALL

Very good customer service & very nice people generally

Dear ERIC T., We very much appreciate your comments regarding your stay at the ibis London Stratford. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. In regards to Air Conditioning, Our Ibis hotels have an ‘air cooling’ system in place which does differ from air conditioning. This system is partly dependant on the external temperature. I can only apologize if this system was not sufficiently effective on this occasion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Very friendly staff

Malgorzata Business - 10/01/2021 Confirmed reviews ALL

Extremely helpful and friendly staff. Room as always perfect

Dear MALGORZATA ANNA G., We very much appreciate your comments regarding your stay at the ibis London Stratford. I was pleased to read that you had an amazing customer service at our hotel, I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Could you please also share your views on Trip Advisor about your stay at ibis London Stratford, this will help to reinforce the value of successful reputation for our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Comfy & clean

Adriana S. Business - 07/01/2021 Confirmed reviews ALL

Excellent service, quick check-in /check-out , thank you ionel and your team for your warm welcome and hospitality. See you again

Dear Adriana, It is always a pleasure to receive observations and positive feedback. I will share your comments with our team. It will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to seeing you again in the near future. Kind Regards, Chiara Ventura Reception Team Member

Great Location

Mo G. Business - 23/12/2020 Confirmed reviews ALL

Had a good stay and warmly welcomed as always in the hotel

Dear MOHAMED G., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Comfortable stay

Tayaba M. Couples - 20/12/2020 Confirmed reviews ALL

Travelling for work next day all the essentials of the hotel were available staff went above and beyond to fulfil a safe and comfortable stay for me definitely recommend this hotel to anybody who needs a accommodation for work purpose. Nice kind friendly staff always well presented with a welcome and smile.

Dear Tayaba, Thank you for your kind comments and compliments, the whole team always appreciates your feedback and we are glad to welcome you each time you come back. We look forward to seeing you again soon. Kind Regards, Chiara Ventura

Incredibly helpful

Damian A. Business - 20/12/2020 Confirmed reviews ALL

From arrival to departure the red tshirt team were simply awesome. Could not have done more to accommodate what I needed

Dear Damian, We very much appreciate your kind words, and we’re glad to have been a part of your visit. I am so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Sincerely, Chiara Ventura

Good stay

Jasmine R. Business - 18/12/2020 Confirmed reviews ALL

Good value for money, and very helpful and friendly staff.

Dear Jasmine, Thank you very much for your review. I am delighted that you enjoyed your visit to the ibis London Stratford hotel. I look forward to welcoming you back again soon. Kind regards, Chiara Ventura

So relaxing

Ana Couples - 16/12/2020 Confirmed reviews ALL

Was my birthdays for I just had a beautiful relaxing time

Dear Ana, Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis London Stratford. I look forward to welcoming you back again soon. Kind regards, Chiara Ventura

Modern clean Hotel

Ian Business - 14/12/2020 Confirmed reviews ALL

A good ibis with a great front of house team

Dear Mr. Ian T., I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments about the front office team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team

Good stay but nosey room and no cable channels.

Imran Business - 09/12/2020 Confirmed reviews ALL

Staff were very good. Breakfast was nice and the staff went out to give me breakfast after 10am as I was a little late. My room was noisey and I could hear the traffic from outside. Room was a little small considering it was meant to be a double room (sweet room). I had no cable tv as described on my itenary. No room service and overall it was slightly less than satisfactory.

Dear Imran, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Chiara Ventura

Efficient and convenient

Bruno Families - 07/12/2020 Confirmed reviews ALL

Calm and nice room

Dear BRUNO M., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Good stay

A. Solo - 04/12/2020 Confirmed reviews ALL

Great customer service

Dear Labib A., Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis London Stratford. I hope we can be part of your future travel plans. Kind regards, Chiara Ventura

Very easy stay

Matt R. Business - 29/11/2020 Confirmed reviews ALL

Well located for my work purposes, very friendly and helpful staff, would definitely stay here again

Dear Matt R., I am so glad that you had an enjoyable time during your stay at ibis London Stratford. We look forward to welcoming you back to the property in the near future. Kind regards, Chiara Ventura

Another Safe and Comfortable Stay

Estelle R. M. Business - 27/11/2020 Confirmed reviews ALL

Excellant COVID measures and cleanliness. Polite and attentive staff as always.

Dear Estelle, We very much appreciate your kind words, and we’re glad to have been a part of your visit. We hope your next visit will be as pleasant as the previous one! Best wishes, Chiara Ventura

Good stay

Rachel K. Solo - 27/11/2020 Confirmed reviews ALL

Comfortable and cool

Dear Rachel, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay at Ibis London Stratford and I look forward to welcoming you back again soon. Kind regards, Chiara Ventura

Great stay

A J. Couples - 26/11/2020 Confirmed reviews ALL

Great customer service, room is very spacious and 24hr reception and they were very welcoming

Dear A j., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Dirty

Anonymous Couples - 24/11/2020 Confirmed reviews ALL

Absolutely filthy. The bathroom stank and the sheets seemed as though they weren't ironed and couldn't stay there at all. Husband and I travelled to East London for a night only (where we needed the room) but was so uncomfortable by the room we genuinely left within a few hours.

Dear MAYEESHA A., Thank you for taking the time to tell us about your experience with us at Ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis London Stratford, you should always find your room to be clean and I was disappointed to learn that the standard of cleanliness in your bedroom fell below expectations. Our Housekeeping team have a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion, for this I apologise. We have, of course, taken up your particular complaint with the staff involved to rectify any shortcomings. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aida Walugembe Front Office TeamLeader

Worth the money

piefelizardo 24/11/2020 TripAdvisor review

Stayed overnight. Receptionists were helpful. Rooms are a bit dated but clean. Slept well. Bed a bit firm for my liking. Good blinds. Quiet room. Hope there’s at least a complimentary Bottled water. Overall a good stay

Dear Piefelizardo, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I've forwarded all your comments to the general manager whose is currently looking into them. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Our most recent 20 reviews

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