ibis Wellington 3,5 étoiles

Note Avis clients (Note ALL) 4.2/5 2 527 avis

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Description

Les plus de l'hôtel

  • Twin rooms offer Double Beds

  • A 12minute waterfront walk to Te Papa Museum and Takina Convention Centre

  • Qualmark Enviro Gold 3 star plus accreditation

  • Vivant! restaurant and bar within the hotel. Vibrant social dining and refreshments

  • Hot breakfast buffet to start your day right

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

ibis Wellington

153 Featherston Street
6011 WELLINGTON
Nouvelle-Zélande

GPS:-41.284084, 174.776693

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
A proximité
  • Parking

VIVANT!

Ressourcez-vous au restaurant Vivant! Ouvert tous les jours pour le petit déjeuner, le déjeuner et le dîner, Vivant! propose un menu abordable. L'accès depuis Featherston Street offre aux clients un lieu de rencontre reposant.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  2 527 avis

Note Avis clients 3.5/5

Steven D. En couple - Avis confirmés ALL

Dans l'ensemble, un bon hôtel d'où visiter Wellington.

Hi Steven, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you found the hotel well located and convenient for exploring Wellington, and that you were satisfied with your accommodation, cleanliness, and the service provided by our team. We also appreciate your comments regarding the breakfast selection, sustainability efforts, and loyalty programme experience. Your feedback is valuable and helps guide us as we continue working to improve these areas for our guests. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future. Kind regards, Grace Smith Assistant Manager ibis Wellington

Note Avis clients 2.0/5

Michel S. En famille - Avis confirmés ALL

ce que nous retiendrons malheureusement, dans cet établissement, c'est le comportement détestable de ce jeune serveur .

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and that aspects such as your accommodation, cleanliness, and WiFi met your expectations. However, we are truly sorry to learn about your experience with the service provided during your stay. This is certainly not the level of hospitality we strive to deliver, and your comments regarding staff behaviour, arrival experience, and parking management have been taken very seriously. We will be addressing this internally and reinforcing our service standards with the team to ensure a more welcoming and respectful experience for all our guests. We also sincerely regret that you felt your valued loyalty status was not recognised appropriately. Please be assured that we greatly appreciate our loyal members and are committed to improving in this area. Thank you again for your feedback, as it helps us continue to improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Kind regards, Grace Smith Assistant Manager ibis Wellington

Note Avis clients 4.5/5

Francis B. Voyage solo - Avis confirmés ALL

Je ne suis resté qu'une seule nuit mais merci, l'équipe et très professionnel !

Kia Ora Francis, Thank you very much for taking the time to share your experience at ibis Wellington. We’re pleased to hear you enjoyed our central location and that you found our team to be very professional, even during your short stay. Thank you as well for your loyalty as an ALL Accor Classic member and for your kind feedback across all areas of your visit. We truly appreciate your support and hope to welcome you back again in the future. Ngā mihi, Jordine IBIS Team Leader

Note Avis clients 4.0/5

Pauline C. En famille - Avis confirmés ALL

L’hôtel est bien situé dans le centre ville (cable train, commerces, restaurants). Le prix était correct pour la prestation demandée.

Kia Ora Pauline, Thank you very much for taking the time to share your detailed feedback following your stay with us. We’re pleased to hear that you enjoyed our central city location close to the cable car, shops, and restaurants, and that you found the pricing fair for the service provided. We’re also glad that the cleanliness, WiFi, and our sustainable development initiatives met your expectations. We sincerely apologise for the inconveniences you experienced. We’re sorry that you did not receive a response to your email regarding parking prior to arrival and that parking was unavailable when you arrived. We also regret the oversight with the number of towels in your family room. These matters are certainly not reflective of the standard of service we aim to deliver, and your comments have been shared with our team to help improve our communication and room preparation processes. Thank you for your loyalty as an ALL Accor Classic member and for your recommendation. We hope to have the opportunity to welcome you back in the future and provide a smoother, more comfortable experience. Nga Mihi, Jordine

Note Avis clients 2.0/5

Juliette P. En couple - Avis confirmés ALL

L'hôtel est bien situé, mais dès notre arrivée la personne à la reception n'a pas daigné dire bonjour, et il y avait beaucoup de bruit au 7ème étage, juste au dessus de nous. La nuit a été difficile ce qui est dommage. En revanche, la personne lors de notre départ était charmante.

Chère Juliette P., Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d'apprendre que votre accueil n'a pas été à la hauteur de nos standards et que le bruit a perturbé votre nuit. Votre retour est précieux et sera pris en compte pour améliorer la qualité de nos services. Nous sommes ravis que vous ayez apprécié l’accueil lors de votre départ. Cordialement, Alice PArimbelli Operations manager

D'autres internautes évaluent notre hôtel

  • 1 768 avis 9/10 Site
  • 2 075 avis 6.5/10 Chambre
  • 1 609 avis 8.2/10 Service
  • 44 avis 6.3/10 Internet
  • 766 avis 7.8/10 Propreté
  • 525 avis 7.8/10 Petit déjeuner
  • 490 avis 7.2/10 Qualité/prix
  • 5 avis 2.9/10 Espace bien-être

Dispensé par Trustyou

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