Novotel Barossa Valley Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 2,384 reviews

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Description

Hotel extras

  • Meeting Rooms for Events with natural light and views

  • Complimentary Wine Tastings for hotel guests between 5 - 6pm. Thursday through Saturday.

  • Close to over 100 Winery Cellar Doors

  • Golf, basketball, volleyball, swimming, and tennis available

  • On premise endota day spa available (fees apply)

Our accommodation(s)

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Room 1

Room

Superior Room 1 King Bed

  • 3 pers. max
  • 35 / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Mountain view
  • Most of the accommodation: Balcony

Hotel location

Novotel Barossa Valley Resort

Pioneer Avenue, via The Barossa Valley Way
5352 ROWLAND FLAT
Australia

GPS:-34.565242, 138.924308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Cellar Kitchen

The award winning Cellar Kitchen features an extensive buffet breakfast and an a la carte lunch and dinner, providing an array of Barossa produce designed to tempt even the most discerning connoisseur.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,384 reviews

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

Dear John, Thank you for your positive feedback regarding your recent stay. We appreciate your kind words about our rooms, meals, and staff. I apologize for the absence of bathrobes and bottled water, and I understand your disappointment regarding the room upgrade. Your comments have been noted. Best regards, Novotel Barossa Valley Resort

Customer review rating 3.0/5

Natalie B. Families - Confirmed reviews ALL

Dear Ms. B., Thank you for taking the time to share your feedback following your recent family stay at Novotel Barossa Valley Resort. Firstly, I would like to sincerely apologize that your experience did not meet your expectations. We appreciate your honest comments regarding the bedding configuration, pillow comfort, children's play area, pool availability, in-room amenities, and waste bin size. Your feedback is invaluable as it helps us identify areas where we can improve the guest experience. Regarding the bedding, while our king rooms feature a king zip-bed that can be configured as either a king or twin beds, I understand your disappointment with the difference in mattress firmness. I also appreciate your comments about the children's corner and the heated pool. I'm pleased to hear that our team was able to promptly assist with additional pillows and that you enjoyed our buffet breakfast, the beautiful views, and the bathroom amenities. As a gesture of goodwill and to thank you for your valuable feedback, I would like to offer you a complimentary room upgrade to the next available room category on your next stay with us, subject to availability. We hope this will provide you with an improved experience and the opportunity to enjoy everything our resort has to offer. Should you decide to visit us again, please feel free to contact me directly prior to your arrival so I can personally assist with your reservation and ensure every effort is made to make your stay a memorable one. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the near future. Kind Regards, Pranav Dodeja Front Office Manager Novotel Barossa Valley Resort

Customer review rating 4.5/5

Jenkin T. Families - Confirmed reviews ALL

Dear Jenkin T., Thank you for your positive feedback regarding your recent stay at Novotel Barossa Valley Resort. We are delighted to hear that you enjoyed both our service and dining options. It is always our aim to provide an exceptional experience for our guests, and your kind words serve as a wonderful encouragement for our team. Kind Regards, Pranav Dodeja Front Office Manager Novotel Barossa Valley Resort

Customer review rating 3.5/5

Damian W. Couples - Confirmed reviews ALL

Dear Damian W., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found your accommodations comfortable and clean. However, we acknowledge your concerns regarding the decor and the responsiveness of our guest services. Please be assured that we continuously evaluate our facilities and services to enhance our guests' experiences. Kind Regards, Pranav Dodeja Front Office Manager Novotel Barossa Valley Resort

Customer review rating 5.0/5

Oluwaseyi O. Families - Confirmed reviews ALL

Dear Oluwaseyi O., Thank you for your kind words regarding your recent stay at Novotel Barossa Valley Resort. We are delighted to hear that you found your visit comfortable and enjoyed the warm atmosphere of our hotel. It is our goal to provide a pleasant experience for all our guests, and your feedback serves as a wonderful affirmation of our efforts. Kind Regards, Pranav Dodeja Front Office Manager Novotel Barossa Valley Resort

Other web-users rate our hotel

  • 518 reviews 9.2/10 Location
  • 1,277 reviews 8.3/10 Room
  • 1,137 reviews 8.5/10 Service
  • 755 reviews 6.6/10 Food
  • 361 reviews 6.7/10 Cleanliness
  • 344 reviews 8.2/10 Breakfast
  • 222 reviews 5.6/10 Value

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