Novotel Szeged 4 stars

Name: Novotel Szeged | Comfortable Hotel in Szeged - ALL
Address: Maros utca 1, NTAK: SZ19000815, szálloda, SZEGED, 6721, HU
Telephone: +3662562200
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 1,714 reviews

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Maros utca 1, NTAK: SZ19000815, szálloda, 6721 SZEGED, Hungary

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Novotel Szeged

Hotel that makes every moment matter

Put your bags down in 4-star riverside comfort at Novotel Szeged hotel on the banks of the Tisza, a short walk from the centre. Your airy contemporary room gives you space to stretch out and there are great river and city views from your balcony. Start your day fresh with a delicious buffet breakfast on the river-view terrace at Novotel. The hotel offers rooms with high speed WiFi, restaurant, bar and parking, suitable for both leisure and business trips with a modern and calming design.

Thanks to the hotel's location, you can easily reach the hotel either by public transportation or by car. The M5 and M43 highways are within a few minutes and there is direct public transportation to the main train station right in front of the hotel. After a 10 minute walk you will find yourself in the heart of the city. Visit the charming Karasz Street and sniff some culture at Dom Cathedral and Mora Ferenc Museum. The atmospheric Stefania Park is within 2 minute walking distance from Novotel Szeged.

Enjoy the magical Hungarian city and an amazing hotel. Rest here and fall in love with the charm of Szeged and its people. Let the Mediterranean atmosphere carry you away!

I warmly welcome you to Szeged, the city of sunshine. Let us amaze you with our unique view of the Tisza river! Enjoy the central location to discover the city and the rich cultural adventures. Allow us to make your stay in Szeged unforgettable!

Friderika SZEL, Hotel Management

Hotel extras

Modern restaurant and bar with Hungarian and International dining experience
Outstanding service, provided by our professional and friendly staff
Beautiful terrace with a nice and warm atmosphere
Kids' play area in the lobby for our youngest guests
3 versatile meeting rooms for events, overlooking the Tisza river

Our accommodation(s)

Room

Superior Room with 1 double bed and sofa

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
Views: City View

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Room

Superior Room with 2 single beds

3 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

Executive Room with 1 double bed and sofa

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
Views: City View

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Room

Superior Plus High Floor Room with 1 double bed and sofa

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: River side

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Suite

Superior Suite with 1 double bed

4 pers. max
34 m² / 365 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
Views: City View

See availabilities

Hotel location

Novotel Szeged

Maros utca 1, NTAK: SZ19000815, szálloda
6721 SZEGED
Hungary

GPS:46.257459, 20.159732

+36 62 562 200

+36 62 562 221

Railway station
Bus stop
Highway exit
Helipad/aerodrome

Jozsef Attila Ave.

Bus stop

Access: 200 m / 0.13 mi

Tisza Lajos Ave.

Bus stop

Access: 600 m / 0.38 mi

Szeged Main Railway Station

Railway station

Access: 3 km / 1.88 mi

Rokus Railway Station

Railway station

Access: 4 km / 2.5 mi

E75 Roszke

Highway exit

Access: 6 km / 3.75 mi

E68 Szoreg-Mako

Highway exit

Access: 6 km / 3.75 mi

E75 Szeged

Highway exit

Access: 6 km / 3.75 mi

Szeged Airport

Helipad/aerodrome

Access: 6 km / 3.75 mi

Anna Medical Spa and Thermal Bath

Tourist attraction

Access: 500 m / 0.31 mi 6 min walk / 2 min drive

Szeged national theater

Entertainment/theatre district

Access: 500 m / 0.31 mi

Szechenyi Square

Historic monument

Access: 1 km / 0.62 mi

Belvarosi Cinema

Cinema district

Access: 1 km / 0.63 mi

Flood Monument

Historic monument

Access: 1 km / 0.63 mi

Mora Ferenc Museum

Museums

Access: 1.01 km / 0.63 mi

Dom - Votive Church of Szeged

Historic monument

Access: 2 km / 1.25 mi

Open Air Theatre

Entertainment/theatre district

Access: 2 km / 1.24 mi

Szeged Synagogue

Historic monument

Access: 2.01 km / 1.25 mi

City sporthall

Sports centre

Access: 3 km / 1.88 mi

Szeged stadium

Sports centre

Access: 3 km / 1.88 mi

Botanical Garden of Szeged

Botanical gardens

Access: 5 km / 3.13 mi

Cinema City - Szeged Plaza

Cinema district

Access: 5 km / 3.11 mi

Observatory

Tourist attraction

Access: 8 km / 5 mi

Kayak-Canoe Race Track

Racetrack

Access: 9 km / 5.59 mi

Zoo Szeged

Zoo

Access: 10 km / 6.25 mi

Opusztaszer National Historical Heritage Park

Tourist attraction

Access: 30 km / 18.75 mi

City centre

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Szeged City Center

Shopping district

Access: 1 km / 0.63 mi

Arkad shopping center

Shopping district

Access: 1.7 km / 1.056 mi 20 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

NOVO2 RESTAURANT

In NOVO2, apart from excellent food, we also serve great entertainment. Come enjoy an evening full of attractions. Be sure to ask our staff about the event we have planned for today.

NOVO2 LOUNGE BAR

NOVO2 Lounge Bar is a friendly place not only to our guests, but also to our whole planet. We pay special attention to the problem of excessive waste of food. Thanks to a special system for orders and deliveries, we use all the products effectively.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 198 m² / 2131 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 158

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 1,714 reviews

Alexandru L. Families - 6/11/2026 Confirmed reviews ALL

Dear Alexandru L., Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay and appreciate your kind words regarding our Front Desk team. Your feedback serves as a great motivation for our staff to continue delivering excellent service. We hope to welcome you back! Best regards, Renáta Földházi Quality Manager

Tibor P. Families - 6/4/2026 Confirmed reviews ALL

Kedves P. Tibor, Köszönjük, hogy megosztotta velünk részletes visszajelzését. Örömmel látjuk, hogy elégedett volt szállodánk elhelyezkedésével, a be- és kijelentkezés folyamatával, kollégáink munkájával, valamint a Wi-Fi és a foglalás élményével is. Sajnáljuk ugyanakkor, hogy a matracok keménysége nem felelt meg teljes mértékben az elvárásainak. Vendégeink komfortja kiemelten fontos számunkra, ezért észrevételét továbbítjuk az illetékes csapat felé. Köszönjük a tisztasággal, reggelivel és ár-érték aránnyal kapcsolatos visszajelzését is. Ezek segítenek bennünket abban, hogy folyamatosan javítsuk szolgáltatásainkat. Reméljük, hogy a jövőben ismét vendégül láthatjuk Önt a Novotel Szegedben. Üdvözlettel, Földházi Renáta Quality Manager

Manish S. Business - 5/21/2026 Confirmed reviews ALL

I am writing this formal complaint to bring to your immediate attention two serious incidents of unprofessional conduct and operational failures experienced during my recent stay at Novotel Szeged, Hungary (11–14 May 2026). I expect this matter to be treated with the gravity it deserves. As a global hospitality brand, Accor Group and Novotel must recognize that their properties receive guests from diverse nationalities and professional backgrounds — not exclusively European travelers. It is therefore imperative that front office staff are trained to be educated, composed, and courteous at all times. Regrettably, the staff at Novotel, Szeged, Hungary fell far short of these standards on two separate occasions. ________________________________________ INCIDENT 1 — Check-In Denial & Payment Mishandling Monday, 11 May 2026 | Approx. 22:35 hrs I had made confirmed reservations for two rooms (for guests Manish (myself) and Mr. Rajat) via official email correspondence with your staff member, Mr. Virág Klein, (Sales Representative at Novotel, Szeged) on Thursday, 09 April 2026 at 15:12 hrs, for a 3-night stay (11–14 May 2026). At check-in, the front desk staff denied the existence of my booking (Manish) without making any effort to verify the reservation — despite the booking for my colleague Rajat being readily available in the system. Only after approximately 30 minutes of deliberation, during which I presented printed copies of my complete email exchange with Mr. Virág Klein did, the staff member agree to honor my reservation. Subsequently, the staff member asked me to pay €378 as per hotel policy, but when I paid €400 upfront, he was unable to return my change of €22. I offered the reasonable and entirely practical alternative of settling the remaining balance — either €8 (against an advance of €370) or full payment of €78 (against an advance of €300) at the following morning or at checkout. This straightforward and good-faith request was refused outright. I find it deeply concerning that a property of Novotel's stature was unable to manage a basic cash transaction, leaving a guest to seek assistance from strangers in the queue simply to resolve a change amount. This reflects a serious lapse in basic front desk operations and guest handling. ________________________________________ INCIDENT 2 — Verbal Abuse & Deliberate Billing Errors by Front Office Supervisor Thursday, 14 May 2026 | Approx. 07:35 hrs. During checkout, I interacted with Mr. Balázs Mákos, Front Office Supervisor, regarding my invoice. My request was simple and clearly supported by prior written communication: since room charges and breakfast are billed at VAT rates (5% for buffet breakfast) apart from City Tax, I requested either a separate invoice for breakfast or a clearly itemized combined invoice both standard and legitimate billing practices. Mr. Mákos refused both options outright, without explanation. When I produced the email from Mr. Virág Klein, which explicitly states: "The buffet breakfast (5% VAT) appears separately on our invoices" — directly contradicting his refusal — he still declined to comply. He then deliberately issued an invoice with an incorrect address (Mumbai) for my booking, while my colleague Rajat's invoice correctly reflected New Delhi. When I pointed out this error and requested a correction, Mr. Mákos responded dismissively: " I have been working here for past 10 years, you have to talk to Management, only then we’ll see what we can do in your case." Most shockingly, when I followed up by requesting the corrected invoice be sent to my email, Mr. Mákos raised his voice at me in a public setting and stated: "You are illiterate — can't you see I am busy with other guests? You are very impatient." This statement is wholly unacceptable, disrespectful, and deeply unprofessional. No guest — regardless of nationality, language, or background — should ever be subjected to such language by a senior hospitality professional. A Front Office Supervisor, of all staff, should be the standard-bearer for guest service, not its most visible failure. I departed the hotel with my delegation (team UITP) without the matter being resolved. It is telling that Mr. Mákos subsequently emailed me at 13:03 hrs to request the correct billing address and issued the corrected invoice by 13:40 hrs — confirming that he was both capable of making the correction and had been aware of the error all along. His earlier refusal and abusive behavior were therefore entirely unjustified. ________________________________________ MY REQUESTS TO MANAGEMENT 1. Review CCTV footage of the reception area covering both incidents (11 May ~22:35 hrs and 14 May ~07:35 hrs) to independently verify the conduct described above. 2. Investigate and take appropriate disciplinary action against Mr. Balázs Mákos and Issue a formal written apology for the verbal abuse directed at me 3. Conduct a review of front desk training, particularly regarding reservation handling, cash management, invoicing procedures, and guest communication across diverse nationalities. 4. Provide a written response detailing the actions taken — not a generic, non-committal acknowledgement. I anticipate a thorough and substantive response. I am also prepared to escalate this complaint to Accor Group's corporate Guest Relations team, consumer forums, and relevant travel review platforms if the matter is not addressed with appropriate seriousness.

Giancarlo S. Business - 5/20/2026 Confirmed reviews ALL

Dear Giancarlo S., Thank you for taking the time to share your feedback. I am pleased to hear that you found our location convenient and enjoyed the comfort of your room. However, I sincerely apologize for the negative interaction you witnessed involving our staff. We strive to maintain a professional atmosphere, and I appreciate your bringing this to our attention to ensure a better experience for all our guests. Best regards, Renáta Földházi Quality Manager

Rajat G. Solo - 5/15/2026 Confirmed reviews ALL

Dear Rajat G., Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our central location and that overall you had a pleasant stay. We would like to kindly mention that one complimentary bottle of water is prepared in every room upon arrival for our guests. We also appreciate your comment regarding the air conditioning and will continue to monitor our rooms carefully to ensure guest comfort at all times. Thank you once again for your feedback, and we hope to welcome you back in the future. Kind regards, Földházi Renáta Quality Manager

Web-users rating

Other web-users rate our hotel

447 reviews 8.1/10 Location
625 reviews 8.2/10 Room
519 reviews 9/10 Service
13 reviews 4.3/10 WiFi
337 reviews 8.9/10 Cleanliness
327 reviews 8.7/10 Breakfast
92 reviews 9.3/10 Vibe
8 reviews 2.2/10 Wellness Area

74 reviews 8/10 Location
110 reviews 8.6/10 Room
99 reviews 9.4/10 Service
71 reviews 9.4/10 Cleanliness
66 reviews 8.9/10 Breakfast
17 reviews 9.2/10 Vibe

13 reviews 8.3/10 Location
40 reviews 8.2/10 Room
43 reviews 8.3/10 Service
22 reviews 8.5/10 Breakfast
19 reviews 8.8/10 Cleanliness
6 reviews 9.2/10 Vibe
5 reviews 5.4/10 Value

24 reviews 8.4/10 Location
32 reviews 8/10 Room
39 reviews 9.4/10 Service
11 reviews 9/10 Cleanliness
11 reviews 8.8/10 Breakfast
6 reviews 9.2/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Novotel Szeged provides high speed WiFi, air conditioning, and satellite TV in all rooms. Guests can enjoy dining at Novo2 Restaurant and Novo2 Lounge Bar, with a buffet breakfast available for an additional fee. Other facilities include:

On-site indoor and outdoor parking (additional charges)
3 meeting rooms and a business center
Kids' play area and video game area
Wheelchair accessibility and laundry services
Pets welcome (additional charge)

What dining options are available?

What are the check-in and check-out times?

At Novotel Szeged, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Szeged regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
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I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

Novotel Szeged 4 stars

Description

Hotel extras

Our accommodation(s)

Superior Room with 1 double bed and sofa

Superior Room with 2 single beds

Superior Suite with 1 double bed

Hotel location

Access and transport

Hotel services

NOVO2 RESTAURANT

NOVO2 LOUNGE BAR

2 breakfasts

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?