Hôtel Mercure Paris Tour Eiffel Pont Mirabeau 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.2/5 351 comentários
Hotel ALLSAFE. Aprovado
Certificado ALLSAFE pela Bureau Veritas
Perto das margens do Sena
Quartos familiares com dois quartos conjugados
Quartos Privilege com vista do Sena
Perto de Javel, Linha 10 e RER C (Torre Eiffel, Beaugrenelle, Roland-Garros)
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
10 Avenue Emile Zola
BUS: 62 JAVEL
BUS 2: 88 JAVEL
BOULOGNE ST CLOUD/AUSTERLITZ: 10 JAVEL-A. CITROEN
ST QUENTIN EN YVELINES: RER C JAVEL
PARIS ORLY A 14 km / 8 milhas
ROISSY CDG A 35 km / 21 milhas
HELIFRANCE A 1 km / 0 milhas
LE BOURGET A 25 km / 15 milhas
PORTE DE VERSAILLES A 3 km / 1 milhas
Périphérique Intér.Pte de Sèvres A 6 km / 3 milhas
Périphérique ext.Pte Saint Cloud A 5 km / 3 milhas
QUAI D'ISSY A 2 km / 1 milhas
AUSTERLITZ A 8 km / 5 milhas
GARE DE LYON A 7 km / 4 milhas
GARE MONTPARNASSE A 3 km / 2 milhas
GARE SAINT LAZARE A 6 km / 3 milhas
Javel André Citroën-line 10 A 0 km / 0 milhas
RER C Javel A 0 km / 0 milhas
Check-in a partir das - Check out até as
Descubra o design contemporâneo em nosso bar "M Lounge" e saboreie um Grand Vin Mercure ou qualquer outra bebida que desejar. Com os colegas, amigos ou a família, desfrute de um ambiente acolhedor para um momento relaxante.
Escolha entre as diferentes categorias disponíveis para melhor atender às suas necessidades: quarto Standard ou Privilege, com maior variedade de algumas comodidades que incluem vista do rio Sena. Para uma estadia de negócios, em família ou Um fim de semana romântico em Paris. Todos os quartos oferecem um ambiente calmo e tranquilo. A harmonia da decoração vem da simplicidade natural dos materiais e dos tons vermelho e cinza, aprimorada por toques elegantes e contemporâneos.
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Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Poor level Of services and very small rooms for the Four stars hotel
Classificação TripAdvisor 2.0/5
emilio gerardo h Família - Avaliação certificada TripAdvisor
Very small rooms without typical ammeties that normally we have on this level , such iron flat , tooth brush , for instance , the breackfast time is very short , and the response time for customer servicie is very very long time.
Dear Emilio Gerardo, Firstly I would like to thank you for taking the time to review your stay at the Mercure Paris Tour Eiffel Pont Mirabeau. We are sincerely sorry to have given you reason to write such comments about your experience with us, we have, as usual in our hotel, all those amenities, some of them have to be requested at the front office (Iron, dental kit) and we will gladly be given to you. We are constantly working on presenting a very high level of Customer service, if this wasn't what you have felt from our team than we sincerely want to excuse ourselves and hope to find another opportunity to prove our professionalism to you. Feel free to contact us any time. Best regards,
Classificação TripAdvisor 4.0/5
vinniedog20 Couples - Avaliação certificada TripAdvisor
We just got back from a Vantage Venture river cruise to Normandy and back. The hotel, where we stayed 3 nights, was the perfect location, a block from where the ship ties up. We took the train from CDG to the Cluny stop, and then tansferered to the #10 line to Javel stop, and we were 1/2 block from the hotel. The Javel station is perfect for the metro lines to central Paris. The hotel was clean and basic but pleasant, and the reception staff English speaking and very helpful.
Dear Vinniedog20 Thank you for taking the time to review your stay with us. It is nice to read your description on our hotel's location and aspect, we thank you deeply for the good rating as well. We sincerely hope to serve you even better next time and achieve a five star rating. Feel free to contact us if you wish to visit the city of light again. Best regards from the whole team.
Classificação TripAdvisor 4.0/5
RochelleM72 Família - Avaliação certificada TripAdvisor
Handy location with plenty of services near by, train, bus, supermarket. Tidy rooms bit bathrooms very small. Nice breakfast but again small area to accomodate guests. Staff helpful and able to speak English.
Dear Rochelle Thank you for taking the time to review your stay with us. We totally understand that space can be an important criteria to evaluate some hotels and we would certainly love to have a few square meters more for our breakfast room but in this lovely city space is a rarity. We try to position ourselves with a high standard welcoming so that all our customers feel a high comfort in our rather small and "cozy" hotel. Feel free to contact us in advance with your préférences before your next visit so that we can find you a bigger room and better match your expectations. Best regards,
Miserable Mercure Mirabeau
Classificação TripAdvisor 1.0/5
PatMMornington Negócios - Avaliação certificada TripAdvisor
I had the inglorious misfortune to stay at the Mercure Mirabeau for 2 nights in mid September 2018. I had chosen the hotel because of its location, near to where my business meetings. I had reluctantly booked it at what I believed to be an outrageous price of €365 per night. However, with hotel availability tight and seeing it as rated "4 star", I was looking forward to the 4 star experience, and chose the option of "breakfast inclusive". It was utterly disappointing. First, the 4 star rating? It begs the question as to who rates these hotels? On both mornings, the "hot servings" of breakfast - scrambled eggs, sausages, and bacon were cold. Yeuch! On the second morning there was no fruit available! And the hotel has the audacity to charge €25 for breakfast if you don't include it in your booking! To make matters worse, when I was half way through my hot breakfast, I found a long black hair in the middle of the bacon slices! AARRGH! And the glass provided in the bathroom for drinking water was actually a paper coffee cup. All this for an exorbitant overnight rate and rated 4 star. I don't think so. When I raised my concerns with the attendant at the reservations desk I was advised to take them up with the manager who of course wasn't there! Then there's the WIFI - or should I say, the appallingly bad WIFI. I found it impossible to open a web-page! Terrible quality. That was my first and last visit to this hotel. Not quite the "mercurial" visit I had anticipated!
Dear Mr. Mornington I am very sorry to read a comment of this nature on a client's feedback. I would like to apologize for all the bad experiences you had during your stay with us, it is our main priority to provide the best possible service and welcoming to all our costumers! It is of course unacceptable to have a breakfast experience like the one you had and I strongly believe that this was an exceptional error with no precedents. In terms of pricing and rating there is not much we can do to convert your opinion, the rating corresponds to a certain fulfillment of criteria which we provide and the pricing depends strongly on the season your are booking in. As mentioned before, we try to offer you a very warm and professional welcoming but some things might not always be at the standards we want them to be. I sincerely hope that at some point you forgive some human errors and give us a second chance to receive you anytime soon. If in any case you should book with us please refer to this situation so that we can make your stay as special as it gets. Best regards, and once more, my sincerest apologies Cristian Quality Manager
Very enjoyable stay!
Classificação TripAdvisor 5.0/5
DougEvans777 Couples - Avaliação certificada TripAdvisor
The service at this hotel was excellent! All of the front desk staff were extremely friendly and helpful. They always greeted us and were eager to answer questions and give advise. Christian was especially nice. The location was perfect for us. The Metro was just outside. There were many restaurants to chose from and close grocery stores. The room was a little small but it was very clean and in excellent condition. The bed was very comfortable and the a/c worked very well. The room also had a safe, which was handy. It was also a very quiet room until around 8:30 am when housecleaning started cleaning rooms. There was always a lot of slamming doors when the rooms were being cleaned. I would recommmend using a doorstop to keep the door open or using a towel to keep the door from slamming. The slamming doors at 8:30 am is what I liked least about the hotel. The friendly staff is what I enjoyed most.
Dear Mr. Evans Let me start by thanking you for staying with us at Mercure Paris Tour Eiffel Pont Mirabeau! If we could rate our client's comments like you rated our stay we would most certainly give you the 5 star rating! We are incredibly proud of all the feedback you just gave us. All feedback is appreciated but the positive one about our staff is what really puts a smile on our faces. Thank you as well for the information about the noisy mornings, it is actually a great idea to prevent this. We will most certainly start to avoid those door slams. Thank you once more for you stay and please feel welcome to visit us again any time. Best regards, Cristian
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