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Hotel Mercure Paris 15 Porte de Versailles 4 estrelas

Classificação clientes Avis 4.4/5 2.378 comentários

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+ 19 Serviços

Extras do hotel

  • Certificado ALLSAFE pela Bureau Veritas

  • DAILY PIC: Cozinha gourmet saudável da chef Anne-Sophie Pic, detentora de estrela Michelin

  • 5 salas de seminário e um espaço de co-working WOJO

  • Oferta de teletrabalho: Desfrute de um quarto tranquilo no hotel durante o dia

  • Estacionamento seguro e privado

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidosServiços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-outServiços pagos
  • Lavagem a seco / Ferro de passarServiços pagos
Alimentação
  • Café da manhãServiços pagos
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Excursões de barco
  • Outras atividades esportivas
Serviços de negócios
  • 5 Sala(s) de reuniões
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Hotel Mercure Paris 15 Porte de Versailles

6, rue Saint Lambert
75015 paris
frança

Tel: +33145586100

Fax: (+33)1/45541043

Check-in a partir das 12h00

Check out até as 12h00

  • ST GERMAIN DES PRES-INVALIDES :  39-49-62 CONVENTION

  • BOUCICAUT :  8 BOUCICAUT

  • CONVENTION :  12 CONVENTION

  • . :  c JAVEL

  • TRAM :  2 PORTE DE VERSAILLES

  • TRAM 2 :  3 PORTE DE VERSAILLES

  • De avião

    PARIS ORLY A 15 km / 9,38 milhas

  • De avião

    PARIS ROISSY CHARLES DE GAULLE A 35 km / 21,88 milhas

  • De helicóptero

    HELIPORT DE PARIS A 1 km / 0,63 milhas

  • De carro

    A10 A 15 km / 9,32 milhas

  • De carro

    A3 PORTE DE BAGNOLET A 13 km / 8,13 milhas

  • De carro

    A4 PORTE DE BERCY A 6 km / 3,75 milhas

  • De carro

    A6 PORTE D'ORLEANS A 3 km / 1,88 milhas

  • De trem

    GARE DE VAUGIRARD A 2,9 km / 1,8 milhas

  • De trem

    PARIS GARE DE LYON A 4 km / 2,5 milhas

  • De trem

    PARIS MONTPARNASSE 1 ET 2 A 2 km / 1,25 milhas

GPS:48.838385, 2.290459

Nossas acomodações

O Mercure Paris 15 Porte de Versailles oferece quartos contemporâneos e funcionais em um ambiente calmo e tranquilo. O hotel é o lugar ideal para se hospedar em Paris, esteja você viajando a negócios, em férias com a família ou em uma escapada romântica. ou um quarto privilege, que oferece uma variedade maior de serviços. Com nossos 3 canais de esportes beIN, você pode acompanhar todos os eventos esportivos e novidades de suas equipes favoritas. Acesso WIFI gratuito em cada quarto.

Quarto Classic com 1 Cama de Casal

  • Número máximo de pessoas: 2
  • Superfície: A partir de 16 / 172 sq ft
  • Vistas: Voltado para a cidade, Voltada para o pátio *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • Produtos para banheiro(...)

Quarto Classic com 2 Camas de Solteiro

Sala/quarto acessível
  • Número máximo de pessoas: 2
  • Superfície: A partir de 16 / 172 sq ft
  • Vistas: Voltado para a cidade, Voltada para o pátio *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • Produtos para banheiro(...)

Oferta de vários quartos: 2 quartos próximos

  • Número máximo de pessoas: 4
  • Superfície: A partir de 32 / 344 sq ft
  • Vistas: Voltado para a cidade, Voltada para o pátio *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Produtos para banheiro
  • Telefone de ligação direta
Quartos

Nossos restaurantes e bares

LE XV

Foto não contratual

Situado em um ambiente iluminado e agradável, equipado com WIFI, nosso bar, "Le XV", é ideal para reuniões profissionais ou aperitivos com os amigos. Compartilhe um momento de prazer ou relaxe em um ambiente aconchegante.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 5

  • Tamanho máximo: 65

  • Capacidade máxima: 60 pessoas

  • Capacidade máxima para banquete: 30 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Hotel Mercure Paris 15 Porte de Versailles

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

2.378 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

609 comentários

2020 Certificado de Excelência Trip Advisor
Certificado de excelência 2020

Consumer service Mind set

Classificação TripAdvisor 5.0/5

pccarneiro Family - 03/02/2021 Avaliação certificada TripAdvisor

I booked a superior/privilege double room with a sofa bed, and when I checked in I was surprised with the offer of a second room when Mercury reception realised that I was travelling with my son which is 24 years old and we needed extra space as we were moving houses to Paris. Excellent Consumer Service mind set!

Dear mister Carneiro, We very much appreciate your comments regarding your stay at the hotel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback from our guests ! I will make sure to share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services despite the sanitary situation. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one ! Sincerely, Tiphaine - Reception

Great location & great staff

Classificação TripAdvisor 5.0/5

Chesof Family - 25/12/2019 Avaliação certificada TripAdvisor

Me & my family enjoyed the stay, very friendly staff & location was great! I really don't know what to say more, i'm just typing right now because I have to fill in a minimum of 200 characters for this survey :-)

Dear Chesof, We are glad that you enjoyed your stay at the Mercure Paris 15 Porte de Versailles. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel ! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Tiphaine - Front Desk

Nice and Clean Hotel

Classificação TripAdvisor 4.0/5

Amitdas7k Couples - 20/07/2019 Avaliação certificada TripAdvisor

Nice Hotel, Staff was courteous, stay was comfortsble. In close proximity to Boucicat station snd surrounded by many stores, eateries and 24 hours Carrefour. We would recommend this hot, good value for money.

Dear guest, Thank you very much for your feedback! I am very happy to read you have had a pleasant moment with us during your stay with us. I really hope we will have the pleasure to welcome you again and win the 5/5 grade! Warm regards, Claire

Great Hotel in Convenient Location

Classificação TripAdvisor 5.0/5

johnfromaust Couples - 27/12/2018 Avaliação certificada TripAdvisor

Great Hotel in Convenient Location. From the moment we entered the foyer we were welcomed by staff who shared knowledge freely. Nothing seemed to be too much trouble. On reviewing our weeeks itinerary in Paris were given good advice especially on public transport. We would recommend this Mercure and when in Paris will definitely stay again.

Cher John, Bonjour de Paris! Thank you very much for your feedback. We really appreciate you took the time to tell us about your experience and we are delighted you had a good time with us. We hope to see you again very soon! A bientôt, Claire M. Deputy Manager

Not a four star hotel

Classificação TripAdvisor 3.0/5

A4820YJmarinal Family - 21/08/2017 Avaliação certificada TripAdvisor

There were no toiletries in the room. After complaining first night I was told we will get the soup and condishioner next day and should use the body wash dispenser in the bathtub for now. The next day after not getting any toiletries I complained again but was told it is the Mercury standard not to provide even a hand soap in the rooms. How can a four star hotel do that? Also, the Internet quality is really pour.

Dear A4820YJmarinal, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur Adjoint

Pitiful state of “clean room"

Classificação TripAdvisor 1.0/5

yingshenm Business - 26/01/2017 Avaliação certificada TripAdvisor

The pitiful state of my “clean room” was annoying, but the way it has been handled by hotel staff is shameful. Despite numerous complaints and requests for a manager, I have not being taken seriously and was told that no manager was available.

Dear yingshenm, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Deputy Manager

Horrible staff in a small room

Classificação TripAdvisor 1.0/5

butoir Business - 09/10/2016 Avaliação certificada TripAdvisor

A rude and unfriendly night porter "welcomed" us, no status advantages where given as "the bar is closed!" (the fridge was 5 metres away and he has to take out one beer only...). The room was small and the towels where old, the breakfast was nothing to write home about.

Dear Butoir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne.K Deputy Manager

What's in a name

Classificação TripAdvisor 3.0/5

roseline h Business - 27/09/2016 Avaliação certificada TripAdvisor

I was mislead by the name Porte de Versailles and thought it was opposite the fair grounds. Room is small with shower, no tube - wardrobe is even smaller - no way to hang cloths needed for 5 days - Good facilities with Tea & Coffee making in the room. Good TV screen. Basis wifi works - More advanced connection is available upon payment

Dear Roseline H, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is actually 3 Mercure hotels in the area of Porte de Versailles and we are just 5-7 minutes away from the fair grounds. We are looking forward to welcoming you again at Mercure. Best regards Maryline DUFAY Manager

OK hotel with poor service

Classificação TripAdvisor 2.0/5

Andreas L Couples - 10/01/2016 Avaliação certificada TripAdvisor

Hotel Mercure Paris 15 Porte de Versailles is situated a short distance outside the city center, with many stores and resturants nearby. The hotel also have good rooms and they are clean. However, the staff of the Hotel has very limited knowledge of english which made it sometimes hard to communicate and a lot of misunderstandings. Many of the staffs also had limited knowledge of the area and things happening in Paris. They are also not very service minded and I rarely saw some of them smiling (except for the bartender). Also be aware that the breakfast is very standard and not in line with what you would expect from a 4 star hotel. I would probably go for another Mercure hotel next time I visit Paris.

Dear Guest, I am sadden to hear that your experience at Mercure Paris 15 Porte de Versailles did not live up to our usual level of service. Please do not hesitate to contact my office directly if you wish to visit us again. I would be eager to restore your faith in our property and I assure you in advance of our best care and attention. With my best regards Maryline DUFAY Manager

3 nights stay at Hotel Mercure Paris 15

Classificação TripAdvisor 3.0/5

Mady-Almaty Business - 09/10/2015 Avaliação certificada TripAdvisor

The location is not ideal as this is not a city center, rooms are more or less comfortable, friendly staff at the reception, but I cannot say same about staff in the breakfast room... To reach central part of Paris you need a taxi (20-30 euro one way), so if you are tourist, it is better to stay in the hotel located in the center.

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte De Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Front Office Manager

Mercure Paris Convention Parc Expo

Classificação TripAdvisor 3.0/5

PeNor Business - 27/01/2015 Avaliação certificada TripAdvisor

The hotel is fairly convenient to the Metro and Tram lines and of course to the Expo and City. The staff were extremely freindly, especially the bar tender and they made you feel at home. WiFi OK but no restaurant. Mattress could have been more comfortable

Dear Guest, Thank you very much for taking the time to share your feedback on your experience at Mercure Convention Parc Expo. I was truly thrilled to read that you enjoyed our central location. Thank you also for mentionning the kindness of our team. I will share your comments with them ! It's very important for us to read that you feel at home. It's true that we do not have restaurant but we have room service and a lot of different restaurants in the area. Concerning the mastresses, I'm happy to let you know that I'm actually buying over-mastresses so that you can sleep like a baby in a very confortable bed. I will be glad to meet you on your next trip and welcome you in your new Parisian house ! Best regards Maryline DUFAY Manager

Mercure in Paris

Classificação TripAdvisor 4.0/5

Ray H Couples - 02/11/2014 Avaliação certificada TripAdvisor

The hotel is compact, clean and friendly. The only faults or us were the bed was too hard and more shelves or drawers were needed. the location was excellent for the metro. A very nice supermarket across the road with restaurants and bakeries nearby.

Dear Ray H, Many thanks for sharing your impressions about our hotel with others travellers. What a pleasure to know that our objective was achieved : offer you a pleasant stay with us! Our hotel is indeed in a quiet street with all you may need and just next to many beautiful places to see. We've noticed your remarks concerning the bed and we are very happy to let you know that we will have soon over mattresses. We are sure that our guests will sleep likes "babies" in a future. For your next stay with us, you can ask for a room with more shelves or drawers. Some of our rooms have more than the one you've had. We hope to see you soon in Paris ! Best regards Maryline DUFAY Manager

mercure convention Paris... low value for high cost

Classificação TripAdvisor 2.0/5

9richAB Family - 25/10/2014 Avaliação certificada TripAdvisor

if you are more than 1 person.. don't stay ever...... more so if u have a small kid. no service, staff except for few not very helpful.. Buffett breakfast very acreage... location is audio average. good thing.. Next to supermarket and restaurants

Dear Guest, I am extremely disappointed to hear about your experience in our hotel. I find that your comment is exaggerated and is not the reflection of the reality. We are used to welcome guests, with or without children everyday and we are all dedicated to the well-being of our guests. It's very important for all of us. Maybe we will have the pleasure to welcome you on your next Paris trip. Best regards Maryline DUFAY Manager

fine for Paris Hotel

Classificação TripAdvisor 3.0/5

tiger2669 Business - 24/03/2014 Avaliação certificada TripAdvisor

It's a fine hotel if you need to be next the fair porte de versailles, it IS NOT A 4 STARS HOTEL but it's fine, very SMALL rooms but clean, good shower, nice and good breakfast. Staff are friendly. a garage is under the hotel and very comfortable.

Dear Guest, We thank you for taking the time to share your comments with us, Looking forward to welcoming you again, Sincerely yours,

Keith Grigsby

Classificação TripAdvisor 5.0/5

Keith G Family - 20/03/2014 Avaliação certificada TripAdvisor

Excellent service from all staff, the rooms were clean and the beds were very comfortable, the standard of breakfast was excellent, located just a couple of hundred metres from rail station, I would recommend the hotel to all my associates.

4 Days in Paris

Classificação TripAdvisor 4.0/5

foxadoodle Couples - 03/10/2013 Avaliação certificada TripAdvisor

Nicely renovated rooms located in a quiet suburb of Paris. A short walk to the Convention station of the Metro subway train from the hotel. Breakfast buffet is available at extra cost. Overall our stay at the hotel was great and I would definitely stay at the Mercure XV Saint Lambert again.

Dear, Thank you very much for this positif post. I hope to welcome you again in the Mercure Paris XV. Best regards,

Too much money for the quality and service of the hotel

Classificação TripAdvisor 3.0/5

197traveler2013 Family - 17/08/2013 Avaliação certificada TripAdvisor

I think this hotel claims to be 4 star and it should be rated 3-Star. The price is very high and it is not worth it. The people that serve in the breakfast and in the cleaning areas a re rude and quite scary, some africans with no manners like if that was a prison or something. In general the staff is low profile foreigners with lack of knowledge on service. The location is terrible, one of the ugliest neighborhoods in Paris and quite dangerous and lonely too.

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