Pullman Paris Torre Eiffel

Mensagem informativa

Pullman Paris Torre Eiffel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 1.349 comentários

Hotel ALLSAFE. Aprovado

Pullman Paris Torre Eiffel
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Extras do hotel

  • Perto da Torre Eiffel e de cruzeiros no Sena e a 10 minutos do Shopping Beaugrenelle

  • Quartos e suítes com vista para a Torre Eiffel

  • Ideal para famílias: quartos familiares, Escape Game e brunch familiar todos os domingos

  • Certificação ALLSAFE: recebemos você de acordo com as normas de higiene e segurança

  • O Frame apresenta arte de rua colorida e um menu criativo de produtos frescos

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Para sua conveniência, o hotel é totalmente equipado com WIFI e há um lounge de conectividade para você usar. Os recepcionistas serão seu ponto de contato durante toda a sua estadia conosco.

Localização do hotel

Pullman Paris Torre Eiffel

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS

Fax: +33 1 44 38 56 10

  • PARIS TOUR EIFFEL:  42, 69, 82, 87 CHAMP DE MARS



  • De avião

    CHARLES DE GAULLE A 29 km / 18 milhas

  • De avião

    PARIS ORLY A 16,5 km / 10,25 milhas

  • De trem

    GARE DU NORD A 6,3 km / 3,91 milhas

  • De trem

    GARE MONTPARNASSE A 3,7 km / 2,3 milhas

GPS:48.855976, 2.293221

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


A brasserie FR/AME tem cozinha aberta, espaço privado, bar, vinoteca e terraço. Ela oferece uma experiência criativa e exclusiva. Menu criativo com base em produtos frescos combinados com observações picantes.

Avaliações dos nossos hóspedes para
Pullman Paris Torre Eiffel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  1.349 comentários

Classificação no TripAdvisor  4.0/5  3.625 comentários

City break in Paris

Classificação TripAdvisor 5.0/5

Paul290455 Avaliação certificada TripAdvisor

Excellent hotel, great location for getting around as it is very close to the metro and also lots to do close by. Would definitely recommend booking a room with a view of the Eiffel Tower. Staff were very friendly and helpful going out of their way to make it an enjoyable stay.

Mixed feelings from various experience

Classificação TripAdvisor 4.0/5

Palarp Avaliação certificada TripAdvisor

I have mixed feeling on how to feel or express my experience with Pullman Paris Tour Eiffel. First, before making reservation via Accor app, I have tried to contact the hotel via email (h7229@accor.com) but no reply ever. So I booked the room with the app, and contact again to ask about in-room breakfast and still no reply as well. In total, I have emailed to you 3 times but no reply. On the date on checkin (30-Dec), the front staff is very nice and kind to explain us everything, but when we asked about covid-19 test, we have to go to concierge which on that day, Carl has helped us with the registration. The room was very fantastic and beyond our expectation, we had great time created online content on the balcony and got many engagement. We give 10 of out 10 points for the room. After we took the test at the hotel on 31-Dec, the lab has email us right on 1-Jan. But the problem is that we cannot access the test result with our registered phone number. We have tried all the combination and still failed to access. This cause us a lot of trouble as if we do not show the negative result at the airport, we will not be able to get on the plane and fly back home. We have go back to Pullman 4 times. 1-Jan morning: Concierge have informed us to wait as if the result has not been uploaded yet. (Which we found later that it’s wrong, the result is always there) 1-Jan afternoon: we came back again, another concierge Ian just took note and informed us that the lab is closed and will contact the lab next day. 2-Jan morning: we started to get very worry as we will fly back on that night, Concierge carl said that it is too early (8:00AM), he will tried to contact the lab and inform us back around 10:00PM 2-Jan afternoon: we came back for the last time and the first lady in blue at concierge refuse to help us anything and blame that this is lab’s fault. We started to cry and finally Solene came out and informed us that she has lab’s emergency number. In summary Solene and Alberto have contacted the lab and informed us the correct password in order to access the result. We bursted out into tears and thank them for the support that finally made us be able to board the plane back home. Can you imagine if we cannot open the test result and miss our flight back home? It is emotional and mixed feeling as you can see our story here.

Paris with a view

Classificação TripAdvisor 4.0/5

GoPlaces33571158725 Avaliação certificada TripAdvisor

the hotel is in a perfect location. In walking distance from the Eiffel Tower, do your self a favor and book the room with the view of the Eiffel. The only issue I had was with the front Desk, I found them to bit unfriendly. We stay at the Pullman for 6 night and not once was where we greeted Bonjour. Also just an FYI the hotel does do Corvid- 19 testing for a small fee, I would stay there again but just wish the staff was a bit friendlier

Breathtaking view

Classificação TripAdvisor 4.0/5

EKpower Avaliação certificada TripAdvisor

Pros: Great location. Nice hotel. Quick check in and out. Amazing view of the Eiffel Tower from our room. Very comfortable bed. Last but not least the food was amazing. Cons: Huge carpet stain near bed No bathrobes

Viking’s Bordeaux

Classificação TripAdvisor 5.0/5

wvantluka Avaliação certificada TripAdvisor

Nice hotel great location. Staff very professional. Check in and out was very easy. Spent one night, would book again. Hotel was very clean. Restaurant was beyond expectations, with a very nice breakfast buffet.

Dear Wvantluka, Thank you very much for your comment. It is always a pleasure for our teams to see that our customers have a pleasant stay with us. We would be delighted to welcome you back. Séverine - Guest Experience Manager

Amazing stay

Classificação TripAdvisor 5.0/5

Getaway49219841456 Avaliação certificada TripAdvisor

Best hotel we ever been there! You can fell like you are a part of Paris. All desired comfort with an awesome view from the balcony. Since the check-in to check-out so the staff creat the most pleasant atmosphere.

Dear Getaway49219841456, Merci for your evaluation ! Be sure that we will share your feelings and evalutation with our teams. Thank you for your loyalty and we look forward to seeing you soon ! Séverine - Guest Experience Manager

Horrendous service to a Gold Member

Classificação TripAdvisor 1.0/5

J-Lacour-Gayet Avaliação certificada TripAdvisor

(1) My rooms were not ready upon my arrival - I had ordered two connecting rooms for me and my twin daughters. On my arrival at 1 PM (which was announced) only one room was ready, I had to take a business call while asking my daughters to keep silent for 3 hours. (2) I had to call reception multiple times to ask when the second room was finally going to be ready. (3) No parking was available (hotel description stating otherwise). I had to assertively ask reception to find a solution to park my car. No replacement solution offered pro-actively. (4) I am a gold member and when I complained again - very angrily at my check-out, I was offered a 150 euros discount off my 1000+ euro bill - whereas I should have been offered at least one of the two rooms for the full stay. I will not come back, I will choose a Novotel next door next time. Location does not do it all, service is fundamental, especially to a recurrent ALL Accor client which is either GOLD or PLATINIUM depending on the years. The only positive note is that the staff at the door, the "bagagistes", the cleaning maids, and the room-service staff were very friendly and helpful.

Great hotel nice view

Classificação TripAdvisor 5.0/5

mosaadaltammami Avaliação certificada TripAdvisor

I have enjoyed my stay at the hotel and my room breakfast was great also the proaction in regards of COVID-19 was very good staff so polite I would like to thank the team of the hotel all I have enjoyed my visit

Great stay for our honeymoon

Classificação TripAdvisor 5.0/5

davidmL4797EF Avaliação certificada TripAdvisor

The location of the hotel is perfect! 1 block away from the Eiffel Tower. We stayed at the hotel because we booked a room with a balcony view of the hotel. The view was amazing, literally right next to it. Overall the hotel was great. Hotel was clean and front desk personnel were very helpful and welcoming. On our last day we decided to get breakfast at the hotel since we were leaving on a an international flight. The breakfast was amazing and well stocked, but was kind of pricey, 30 euros for each adult.

Three days to birthday celebrate

Classificação TripAdvisor 4.0/5

Stanislaw_888 Avaliação certificada TripAdvisor

Quick check in, room small, as booked, upgrade to a higher category for Diamond status not included, good hotel location, breakfast buffet sufficient, nice top floor restaurant, unfortunately we were unable to get a table on Saturday night despite being flexible in terms of the available time, it's hard. The hotel did not react in any way on the birthday, even a greeting card was not delivered, I have never experienced such an approach before.


Classificação TripAdvisor 1.0/5

katiereyes009 Avaliação certificada TripAdvisor

Recently my husband and I took a trip to Paris, France. Unfortunately, we booked the Pullman Hotel near the Eiffel tower and had a TERRIBLE EXPERIENCE! During our first hour in our room, someone opened our door without knocking. They ended up leaving right away, and I could not get a good look at them due to me trying to get my dogs away from the door. When addressing it with the front desk, they told me I should have put a sign on the front door saying do not distribute. It turns out that housekeeping opened our door; in my opinion, NO ONE should walk into your room without knocking!!! I do not care if it house keeper or room service; they should always knock! But needless to say, they were unbothered that housekeeping just walked into our room and did not even apologize. Additionally, we booked a room with a view of the Eiffel tower, and the only way we saw the tower was if we leaned over the balcony glass. Also, the restroom was not very clean, and they only provided two towels which were not sufficient. Of course, we could have asked for more towels, but this was our FIRST DAY there; why isn't everything fully stocked! Finally, they gave us a map of a parking garage to park our car and guess what? THE GARAGE WAS NOT OPEN, the staff did not even tell us this information, and we ended driving around for an hour trying to find a 24-hour parking garage. PLEASE DO NOT WASTE YOUR TIME AND MONEY BOOK ANOTHER HOTEL!!! Due to the terrible experience at this hotel, we ended up booking another hotel the very next day!

Good 4 star hotel located next to the Eifel Tower

Classificação TripAdvisor 4.0/5

Peter G Avaliação certificada TripAdvisor

I'm used to staying at a lot of Sofitel hotels all around the world, but I opted for this Pullman hotel for practical reasons. Check-in was ok, but could have been a bit warmer given the fact that I'm Gold status (and nearly Platinum status) at Accor. I got my free upgrade to a deluxe room (after asking for it mtself). The room was spacious with a big, comfy bed, a big bathroom with nice rain shower and a small balcony which had an amazing view on the Eifel Tower. I had a Nespresso coffee machine in my room but unfortunately no real Nespresso capsules (the ones provided were some sort of bio coffee and tasted horrendous). There were some complimentary bottles of Evian and Badoit but still, due to corona measures, an empty minibar. I'm used to having complimentary bathing products from Hermés when I'm staying at the Sofitel, but unfortunately here I didn't get any of them. My friend and I visited the hotel rooftop bar which offered an even more incredible view of the Eifel Tower. Cocktails and service in the bar however were really bad AND overpriced. Sleep quality was good : for a hotel this big, there was hardly no night noise at all. I might stay at this hotel again in the future, but still prefer the 5 star rooms, service and amenities of the Sofitel hotels.

Dear peegee3000, We would like to thank you for your loyalty to the Accor group, and also for your comment left after your stay with us. We are pleased to read that you were able to enjoy one of our deluxe rooms. We are sorry that the quality of our coffee in the room and our cocktails were not to your taste. We have taken note of your points and will forward the information to check how we can improve our quality of service. We understand that you are loyal to our Sofitel brand. We would be delighted to have you back with us on your next visit to Paris. Séverine - Guest Experience Manager

Review from 7feb 2021

Classificação TripAdvisor 4.0/5

polinaishmuratova Avaliação certificada TripAdvisor

It was an amazing day in the hotel, with outstanding view! the only thing that I was expecting is at least a Happy birthday word, since it was my birthday on the day I stayed, and another thing is that i learnt that you cannot order food after 17 to the room, due to regulations I guess, but there was no information regarding it.

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. We are happy to see that you enjoyed your stay with us. However, we are sincerely sorry that we were unable to celebrate your birthday. Regarding the order requested after 5pm, it seems that this was a misunderstanding, as room service is available 24 hours a day. We hope that you will give us the opportunity to serve you better in the near future, and to show you how close our team can be to the details. Séverine Guest Experience Manager

Near Eiffel Tower

Classificação TripAdvisor 4.0/5

mstubbs002 Negócios - Avaliação certificada TripAdvisor

Very well located near iconic Eiffel Tower and walking distances to Champs Elysee and Trocadero area. I found the services at the Frame Restaurant tardy and disappointing, particularly when lunching or dining. I would also advice you check your drink bill before payments. You will do well to explore other venues in and around the area.

View to write home about

Classificação TripAdvisor 5.0/5

krisrogers Avaliação certificada TripAdvisor

We were at Pullman for our Honeymoon. From the moment we stepped in we were treated so well. Our room on the 10th floor had a perfect view and knowing it was our honeymoon , we were delivered a beautiful bottle of wine and a lovely chocolate Eiffel tower (shortly after we arrived in our room) The bathrooms and beds are great. The whole stay was very fun and romantic. To see the Eiffel tower from our balcony was amazing. Also highly recommend having a few cocktails down at Frame.

Dear Guest, Thank you for your comment about your stay at the Pullman Paris Tour Eiffel. We are truly happy that you spent an enjoyable moment for this special occasion and that you enjoyed the view from the balcony and our restaurant/bar Frame. We hope to have the opportunity to welcome you again soon. With kind regards, Patrick Arnoult General Manager

Bad stay Bad hotel

Classificação TripAdvisor 1.0/5

LarryJan2014 Couples - Avaliação certificada TripAdvisor

I have to say when looking at this hotel it had promise, but it turned out I was very disappointed, the walls are so thin you can hear every noise made, the room above us made so much noise we could not sleep most of the night I mean you can hear everything not good. Our next problem is that some man from security lectured myself and my wife on how to wear our hoodies, I was so upset, if there is a hoodie policy then it needs to be explained when booking rooms at this bad hotel, The best option will be from AccorHotels to sell this hotel off so the brand can keep its good name, if you are reading this please do not stay here.

Dear Guest, Thank you for taking the time to share your experience following your stay at the Pullman Paris Tour Eiffel. We are sorry to read that your experience did not meet your expectations. It was certainly not a true reflection the high standards for which our hotel is known. We take note of your remark concerning the noise in your room, be assured that we shall fix this issue as soon as possible. We sincerely apologize for the inconvenience you encountered at the lobby. We have already taken the appropriate measures to prevent the same occurrences in the future. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back and provide you with a much better experience. Best regards, Patrick Arnoult General Manager

6 star

Classificação TripAdvisor 5.0/5

hcbay Couples - Avaliação certificada TripAdvisor

Carolina and Anisa(lady in red) superb staff to attend to our needs. They made what Pullman is suppose to be. The view was magnificent and it was the best. Overall the staff was excellent. Concierge was helpful. Cheers.

Dear hcbay, Thank you for taking the time to share your experience about your stay at the Pullman Paris Tour Eiffel. We appreciate your compliment on our staff, especially Carolina and Anais, and are glad that you are satisfied with your stay. Thank you again for your kind comment and we hope to welcome you back soon in our hotel. Sincerely, Patrick Arnoult General Manager

Group hotel/bedbank

Classificação TripAdvisor 2.0/5

Reglou2019 Família - Avaliação certificada TripAdvisor

Booked this hotel as we had stayed here 15 years ago, it was wonderful back then, now its just a heavy group hotel. Breakfast is in a meeting roo. hostess was super rude, we didn't even try it, we went to a cafe nearby. They gave us a connecting room, where the connecting door is wafer thin, we heard all the shouting next door till 3am. Service/reception super rude in check out. The only good experience was on check in, can't remember the girls name, she wore a blue suit, blond hair, she was the only saving grace. Shame with such a fantastic location, one would think it would not be so desperate to book so many groups/tour groups, makes it feel very cheap. Won't stay there again.

Dear Guest, Thank you for taking the time to write a review about your stay at the Pullman Paris Tour Eiffel. We sincerely apologize that your experience did not meet your expectations. We take note about your comments concerning the breakfast and the attitude of our staff. Be assured that measures have been taken to improve the service provided at the hotel. We really hope you would,give us the opportunity to better serve you in the future ans to offer you the memorable experience you were expected. Sincerely, Patrick Arnoult General Manager

Functional room however very impersonal service

Classificação TripAdvisor 3.0/5

DayTrip25968250445 Couples - Avaliação certificada TripAdvisor

We stayed in the junior suite which was spacious and functional however it was poorly maintained - one of the sinks was blocked, toilet seat wouldn't stay up, show soap holder was broken and no full length mirror. The service was very impersonal and felt very much like an economy hotel. As a platinum le club member there was no acknowledgement or benefit.

Alot of money with constant problems

Classificação TripAdvisor 3.0/5

blttr Couples - Avaliação certificada TripAdvisor

We chose to stay at Pullman Paris due to its views and location of the Eiffel Tower. We paid a lot of money for the privilege but we found that we had to constantly contact guest services with issues. Each day, our coffee bar was not replenished. We had either no coffee pods, crema or sweetners replaced. When we contacted guest services it took over an hour for them to bring coffee pods to room. When they arrived they brought sugar but no sweetners and didn't even bring the crema milk containers. When the door person was told they got grumpy that they had to go back and get other items. We also had our free water bottle disappear one day and our room key which we left in the door was taken without explanation. Our shampoo and conditioner were not replaced daily. Overall the room was nice and dining room was great. But the service cleaning staff were EXTREMELY LACKING with their attention to detail and for the amount of money we paid I was highly disappointed.

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