Hotel Mercure Paris Centro Torre Eiffel 4 estrelas

The Mercure Paris Centre Eiffel Tower Hotel is in a great location for a visit to Paris. It's close to the Eiffel Tower, of course, but it's also a block from the Metro and major bus lines, good restaurants, and the Seine. The hotel staff were professional, courteous, and friendly. It's a modern building that didn't feel cold or impersonal. Although our room could have used a facelift, it was clean, well-furnished and had everything we needed. We'll stay here again.

Positives:My room was upgraded. Very appreciated. Plenty of space. Excellent HD TV in room. Bed and pillows comfortable. Negatives: Room was very cold and no heating was available even when thermostats adjusted to 30! Registered my complaint at reception but no action. Breakfast room was crowded and small. Buffet selection was good but scrambled eggs and sausages very salty. When rdemoving key card from room slot, electric power immediately switched off! Why no 30sec delay?

Me and my friend enjoyed our staying at the unique hotel Mercure in Paris, only a few meters away from Europe's most visited monument, the Eiffel Tower, and just a few steps from the metro station of ''Bir-Hakeim''! Apart from its special location, what we appreciated most was the sense of the warm hospitality, the clean rooms, the facilities (free wi-fi with fast internet speed, very qualitative shampoos & bath foams) and certainly the personnel's excellent professionalism. I also fell in love with the unique decoration of the room (Eiffel Tower style), which was very impressive and fit so well with the Hotel's general atmosphere. I would also like to underline the wide variety of the products at the Hotel's breakfast and their remarkable quality. It goes without saying that the Mercure Hotel is going to be my choice again at my future trip to Paris and i totally recommend it especially to those who love the monument of the Eiffel Tower!

My wife and I stayed for one night transit for shower and rest on our return to Atlanta, USA from week long Europe trip. The room was bare minimum (not up to a 4 star level), with no shower gel or body wash, no soap, no shampoo, no lotion. Reception never picked up our phone, we came down three times to reception to request bathroom accessories and they assured us those will be there immediately. In reality, they only sent one small round soap bar, nothing else. We will never stay in this particular hotel, looks like they do not care at all since the location is good. We stayed in another Accor Hotel in Nantes, France, where the service was excellent, like a real 4 star hotel.

All facilities in the room were terrible, especially the water and drainage piping of the hotel. The water coming from shower kept changing hot and cold all the time, with the shower tub is not draining probably, we couldn't enjoy any second during our best moment in a day. The toilet was clogged up, with a constant mould like smell in the room that gave my wife a headache, luckily it was the last night we stayed. I try to call the housekeeping and reception but nobody answered, I had to walk to the front desk and get an acknowledgement that the in-house calling system was broken. Besides, the TV was out of control with a fully functional remote, I had to walk to the front desk again, for several times, changing new batteries, requesting a technician to fix it. He had to reboot the TV in order to resolve the issue which I was unable to do it due to the TV was fixed on the wall.

Rooms clean, funky and comfortable. Coffee and drinks provided. Easy walking distance to Eiffel tower and other attractions. Restaurant setting delightful - pretty garden in heart of Paris. Service very slow when we were there. Breakfast excellent.

Hotel is modern and in a great location for visiting the Eiffel Tower. The hotel is under renovation on some rooms and each of us traveling had a different experience. Our room was updated, so it was fine. Our companions not. It was very hot when we were there and none of us could get the air to cool the room off very well. Two couples got their room right away, we had to wait until later in the day, even though we arrived first. We had toiletries and drinks in our fridge, they did not. Room service tray was sitting in our hallway for a day. Bed was comfortable - we had a queen, our companions had twins pushed together.

We were treated in a friendly manner by reception. We received a courtesy room update which was delightful. Reception was responsive when an item was needed and was also able to provide recommendations for local dining. The in-house breakfast was diverse, plentiful and tasty. Dinner in the hotel was also well done. The room was clean, appropriate in size with a refrigerator stocked with beverages. Essentially, could not have asked for more.

We were quite disappointed with the house keeping despite various call to the front desk. It took about 3hrs for the housekeeping to come to tidy the rooms. and this happened on several days of our stay.

We recently stayed at the Mercure Paris Centre Eiffel Tower for our trip to Paris. The hotel is beautiful, the views of the tower were amazing. The room was clean and everything looked great. What we did not like was the sleep in the bed, the bed was very uncomfortable and the same with the pillows. We prefer a softer bed and softer pillows. It felt like we were sleeping on the ground. You pay the price for the view and the beauty of the hotel, but for the cost, I would expect a comfortable bed to sleep in. Overall a very good hotel and would consider staying at again.

Great access to the Eiffel Tower Tower to the Metro. Lots of great cafes around but the restaurant at the hotel was great too. Excellent breakfast. Amazing customer service. Very clean. Highly recommend.

I must admit we booked at Mercury primarily because of me being a member of Le Club Accor and the proximity to Champs de Mars. We have been to Paris 6-7 times before, but have always stayed either near the Invalides or the Louvre-Rivoli area. However, when we arrived at the hotel we were surprised by the warm welcome by the staff and a special sitting area for Le club members check-in, with water and amenities. We were given a room upgrade and our luggage taken to it. The room was on the top floor, a Senior Suite facing the Eiffel Tower. Spacious, well furnished and, of course, with an astonishing view. Every member of the staff seemed to be dedicated to make our stay as pleasant as possible. The hotel is a very short walk of the Tower (5 minutes) and very accessible to Metro and RER lines. We could not ask for anything else (a longer stay maybe ?) Thanks to Mercury Paris Centre Eiffel tower staff and thanks to Le Club Accor. You contributed to an unforgettable trip to Paris after alll these years visiting the city.

The hotel has small rooms, with hardly any facilities. While the reception staff was very co-operative, the in-room service was pathetic. The housekeeping staff entered the room inspite of a "Do No Disturb" sign. Further, you are asked to come down to the restaurant to collect cutlery. 2 Paper Cups provided for a so called "Complimentary" Bar in the PRIVILEGE ROOM being a Gold Member. Shudder to think what kind of service is available for ordinary rooms for ordinary guests. The management was also not very interested in addressing the issue, A VERY BAD EXPERIENCE.

The hotel was really nice and on a very good location. It's only 3 minutes away from Eiffel Tower. The staff at the reception was very humbled. The only minor thing was bad internet connection. Otherwise everything was perfect.

Great experience . Great Customer Service. Great Breakfast. The upgraded me free of cost. Easy to find out nearby places, the view of the Eiffel Tower from the room. I will recommend this hotel. See you next time.