Mercure Hotel Bad Homburg Friedrichsdorf

Mercure Hotel Bad Homburg Friedrichsdorf 4 stars

TripAdvisor rating 3.5/5 498 reviews

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Hotel extras

  • Restaurant and hotel bar serving international cuisine

  • Free parking

  • 11 modern function rooms for up to 120 people

  • Free use of our swimming pool and skittle lanes

  • 125 hotel rooms with air conditioning and free WIFI.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Bad Homburg Friedrichsdorf

Im Dammwald 1
61381 FRIEDRICHSDORF
Germany

GPS:50.252426, 8.635458

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

KABINETT

The Kabinett restaurant is air conditioned and has a terrace. The restaurant is open daily from 6am to 11am, 12pm to 2:30pm when we serve Mediterranean specialties and 6pm to 10:30pm when regional dishes are served.

Our accommodation(s)

The 4-star Mercure Hotel Bad Homburg Friedrichsdorf offers a choice of Standard, Superior and Privilege Rooms. The 125 rooms are air-conditioned and equipped with free WIFI and a trouser press. Two children aged up to 12 can stay in their parents' room free of charge. For families, we recommend our spacious Family Rooms for up to four people. Pets are welcome (charge of EUR 10 per night.)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.5/5  498 reviews

Clean

TripAdvisor rating 4.0/5

anagP6520XJ Solo travel - TripAdvisor review

The room was small and had uncomfortable pillows to sleep on. The staff were really pleasant and friendly. Dinner service was good and they had some nice food to eat. The bathroom is really tiny. This hotel is really out of the way.

Clean hotel, reasonable price

TripAdvisor rating 3.0/5

Stephen C R Business - TripAdvisor review

The staff are very friendly and helpful. Check-in and check-out were quick and I was recognized as an Accor Platinum member. The rooms are clean. The food in the restaurant was good but there could have been more variety at breakfast. Although I was a single traveler, there was only one small pillow in the room.

Dear Stephen C R, thank you very much for your stay at the Mercure Hotel Bad Homburg Friedrichsfdorf. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Of ccourse we will share your positive feedback with our team. But we are sorry that not all of your experience did meet your expectations; please allow us to express our sincerest apologies. Our reception is 24 hours occupied, so please do not hesitate to contact our front office team any time, so of course we can bring you more pillows. We appreciate your sharing your concerns, and it is our hope that we can welcome you again in our hotel. Sincerely,

Surprise, surprise

TripAdvisor rating 3.0/5

998j_rgw Business - TripAdvisor review

You need to ask for the good rooms,as this hotel has different categories including a certain noise level from the outside, while the windosw is open. This hotel is pretty old, accordingly stuffed, so do not expect too much!

Dear Sirs, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We have 4 types of rooms - thats right; but all got a renovation at the same time . We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anja Schulz

Really worn down but kind service

TripAdvisor rating 3.0/5

kr0elle Business - TripAdvisor review

I was here for one night for a business conference. The hotel itself is really worn down and - judging from the interior design - hasn’t been renovated within the past 20 years or so. Service, on the other hand, was very friendly and kind at all times, except for the bar: We were there with a large group of people and the barkeeper went away all the time and we had to wait long.

Dear Sirs, we would like to thank you very much for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have already spoken with our barkeeper and your are right it is not very professional that he were not at the bar very often. Our hotelbar "Journal" was the prelude for more . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anja Schulz front offfice manager

Holiday

TripAdvisor rating 4.0/5

susanbQ3284MW Couples - TripAdvisor review

Only stayed 1.night at end of a tour. Lovely town surrounded by beautiful forest which is easily accessed by 10.min walk up the street. Very safe town. Easy walk to train and to access Bad Homburg for spas or Frankfurt city. Big rooms with lounge and balcony with views to mountains. Late breakfast until 11am and late checkout til 12. Staff were excellent and very friendly and helpful. Hotel well maintained but the pool area wasn't very inviting and a bit grimy.

Dear Susan, thank you very much for your stay at the Mercure Hotel Bad Homburg Friedrichsdorf. We very much appreciate your positive comments regarding your stay. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 9 reviews 4.2/10 Room
  • 7 reviews 8.8/10 Service
  • 5 reviews 8/10 Breakfast
  • 5 reviews 5/10 Cleanliness
  • 5 reviews 2.5/10 Comfort

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