Mercure London Bridge 4 stars

Customer review rating (ALL Rating) 4.4/5 1,542 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In central London with easy access to the Tate Modern

  • 144 modern guest rooms with connecting rooms available

  • 3 fully equipped meeting rooms and free unlimited Wi-Fi

  • Hotel Bar & Restaurant with New York and Italian cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA LONDON
United Kingdom

GPS:51.505397, -0.098898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARCO'S NEW YORK ITALIAN

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,542 reviews

TripAdvisor Rating  4.5/5  583 reviews

Certificate of excellence 2023

Well located and good price

Customer review rating 5.0/5

Fgc Business - Confirmed reviews ALL

Well located and good price

Dear FERNANDO G., We appreciate your feedback and are delighted to hear that you found our hotel well-located and reasonably priced. Providing a convenient and affordable experience for our guests is a key focus for us, and we're thrilled that we met your expectations in these aspects. Thank you for choosing [Hotel Name]. We look forward to the opportunity of welcoming you back in the future. If there's anything specific you'd like to share or if you have additional suggestions, please don't hesitate to reach out. Warm regards, MLB Team

Nice hotel

Customer review rating 3.5/5

Sean Couples - Confirmed reviews ALL

Nice hotel, staff were really friendly,the room was clean and had everything you needed.Great location

Dear SEAN C., Thank you so much for taking the time to share your positive experience at our hotel. We're thrilled to hear that you found your stay enjoyable. It's wonderful to know that you found our hotel to be nice and the staff to be really friendly. Our team takes pride in providing excellent service, and we're delighted that it made a positive impact on your stay. We're also pleased that your room met your expectations, being clean and well-equipped with everything you needed. Ensuring our guests have a comfortable and enjoyable stay is a top priority for us. Your feedback about the great location is appreciated, and we're glad you found it convenient for your needs. Regarding the Aircon, we apologize for any inconvenience caused. Your comment about the winter setting is duly noted, and we'll make sure to address this to provide better control for our guests in the future. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another pleasant stay. If there's anything else you'd like to share or if you have additional suggestions, please feel free to reach out. Warm regards, MLB Team

Well located, lovely room, friendly staff

Customer review rating 3.5/5

Adrian A. R. Families - Confirmed reviews ALL

We were celebrating a family Birthday in London. The location of the Hotel was well situated opposite the Tate Modern, near to London Bridge, The Globe and Borough Market. The rooms were clean and spacious for London and the staff were very polite and friendly.

Dear ADRIAN M., I'm glad to hear that overall you had a lovely stay while celebrating a family birthday in London. It sounds like the hotel's location, cleanliness, and spacious rooms contributed positively to your experience. However, I understand that you encountered some minor issues that you'd like to bring to the hotel's attention. The breakfast issues you mentioned, such as running out of plates, butter, tea, and some food items, as well as a malfunctioning water machine, can indeed impact the guest experience. It's positive that the staff responded promptly to replenish items when you brought it to their attention. I'm sorry to hear about the oversight with the tea bags in your room and the lack of recognition for your husband's 60th birthday despite notifying the hotel in advance. Celebrating special occasions is significant, and it's understandable that you expected some acknowledgment. Your feedback provides valuable insights, and I appreciate you sharing your experience. I recommend reaching out to the hotel directly with your feedback, as it can help them address these specific issues and enhance their services. They may also appreciate knowing what aspects of your stay were enjoyable so they can continue to build on those positive elements. Thank you for taking the time to provide a detailed review. Sincerely, MLB Team

Weel located

Customer review rating 4.0/5

Olivier D. Business - Confirmed reviews ALL

Great experience at the hotel with very caring personnel.

Dear OLIVIER D., I'm glad to hear that you had a well-located and great experience at the hotel with caring personnel! It sounds like you had a positive and enjoyable stay. If you have any specific details or memories you'd like to share about your experience, feel free to provide more information. Whether it's the amenities, the atmosphere, or any particular staff members who stood out, your feedback can be helpful for others considering a similar stay. Sincerely, MLB Team

Great location, great stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The hotel is well-maintained and in a great location, convenient to Borough Market. Staff was friendly and helpful.

Dear TING HAN Y., Dear [Your Name], Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel. Our team takes great pride in maintaining a welcoming and comfortable environment for our guests. We're thrilled that our location met your expectations and that you found it convenient, especially being close to Borough Market. Our staff works hard to provide exceptional service, and it's always rewarding to hear when their friendliness and helpfulness leave a positive impression. We appreciate you taking the time to share your experience. If there's anything else you'd like to mention or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another great stay in the future! Best regards MLB Team

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Other web-users rate our hotel

  • 736 reviews 9.7/10 Location
  • 1,027 reviews 6.8/10 Room
  • 1,177 reviews 9.1/10 Service
  • 16 reviews 6.3/10 WiFi
  • 559 reviews 7.7/10 Breakfast
  • 396 reviews 6.8/10 Cleanliness

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