ibis Coventry Centre bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 583 ulasan

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Deskripsi

Keistimewaan hotel

  • On Site Parking

  • Fogg's Restaurant serves a choice of international cuisine

  • Multinational team speaking a multitude of languages

  • Within walking distance to Coventry's main shopping areas, Coventry University, and The Wave.

  • Central location, with plenty of nearby transport links

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Lokasi hotel

ibis Coventry Centre

Mile lane
CV1 2LN COVENTRY
United Kingdom

GPS:52.402527, -1.506432

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

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Peringkat ALL  4.2/5  583 ulasan

Peringkat TripAdvisor  4.0/5  830 ulasan

Fabulous, Stupendous, Fantastic…

Catatan Tripadvisor 5.0/5

watson-marsh-uk Ulasan TripAdvisor tersertifikasi

Customer service and hospitality of the highest order greeted me at this Ibis and continued unabated throughout the stay with the friendly, efficient and professional hotel team striving and achieving in making my stay memorable for all the right reasons, they are truly fabulous. Located on the edge of the city centre within walking distance of the attractions, shops, bars and restaurants that the city has to offer, also the hotel is less than a ten minute walk to the main railway station with its easy connections to London, Birmingham City and International Airport together the NEC. The combined communal areas bring together the reception desk, bar, restaurant and chill out space (with pool table) these are a pleasant places to hang out. The rooms are well decorated and maintained, they are also quiet spacious, the room was also spotlessly clean. The large modern television broadcasted all the free view channels and the free Wi-Fi was a good as you get in a hotel room. The en-suite bathroom was also spotlessly clean and benefitted from a powerful shower and fluffy towels. The buffet breakfast was stupendous, good quality ingredients, cooked and presented well, attended by attentive team, my only gripe was the awful coffee. Overall a truly fantastic experience which I will definitely be repeating and urge others to experience.

Good afternoon Mr Watson, Thank you so much for your amazing feedback. We are always happy to welcome you at our hotel. Thank you so much for staying with us and for encouraging us to do the best we can. Thank you and looking forward to welcoming you next time you are in Coventry. Regards, Ibis Team

Not the cleanest, bad service

Catatan Tripadvisor 2.0/5

Beki J Ulasan TripAdvisor tersertifikasi

I wouldn’t go back. It was a cheap deal, so we weren’t expecting anything fancy. The room was basic but fine for what we needed. The bed, however, was very uncomfortable. The mattress was firm to the point of being hard, and I woke up multiple times in the night with back ache from it. The room itself was clean enough, but the bathroom could have been cleaner. The sink was grimy around the tap and plug, and there was a vile smell coming up through the sink drain. The room had an adjoining door to the next room, with no lock. They had taken off the adjoining handles, but it looked pretty easy to turn the handle from the other side, so we didn’t feel completely safe sleeping there and propped the suitcase against the door for extra precaution. Most of the staff were really friendly and helpful. However, on one night I called the reception to ask for more toilet paper, as the one in the bathroom was half used when we arrived. The girl on reception made me come down to pick it up, so I had to change out of my pyjamas and put shoes on to walk into the busy bar area and collect another (half used) toilet paper. When I got there there were two people on reception, so I’m sure one of them could have come to the room to drop it off.

Dear Guest, I am sorry your stay did not meet your expectations. I can assure you that interconnecting rooms are fully safe and secured. I have passed your comments about room to Housekeeping and Maintenance department. It is sad to hear that our staff member was not willing to bring you the paper upstairs - please rest reassured that we have spoken to the Team about it. I truly hope you will give us another chance in the future and your stay will be much more pleasant . Thank you Regards, Iwona Assistant General Manager

Basic, but clean, modern and functional

Catatan Tripadvisor 3.0/5

tigerblue222 Ulasan TripAdvisor tersertifikasi

This is a very basic, clean, modern and sparsely furnished hotel. If all you need is a place to sleep, then it's fine, however I had the following issues: No heating/cooling controls - they were either intentionally disabled or broken Not enough table space Not enough power sockets, no USB charge points Modern TV, but only very basic channels Terrible internet -1.658Mb down / 2.5Mb up @ 20:00 hours - however there was an excellent 5G signal (EE network)

Dear Tigerblue222, Thank you for taking the time to share your feedback. We appreciate your positive comments about the cleanliness and modern design of our hotel. However, we're sorry to hear that you experienced some issues during your stay. We understand how important it is to have control over heating and cooling, ample table space, sufficient power sockets, and reliable internet access. Our team is looking into the issue with the heating/cooling controls to ensure they are functioning properly for future guests Please be assured that your comments have been passed on to the relevant departments for review and action. We are committed to addressing these concerns to improve our guests' experience. Your feedback is invaluable as it helps us improve our services and ensure a better experience for all our guests. We hope you will give us another opportunity to provide you with a more comfortable stay in the future. Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Ideal hotel for a short stay

Catatan Tripadvisor 5.0/5

badpups Ulasan TripAdvisor tersertifikasi

My daughter and I stayed in a twin room with our dog who was competing at Crufts at the NEC. The hotel was ideal for us. Very comfortable beds and great water pressure in the shower. The room had everything we needed although it was quite compact. The breakfast was ok and we ate in the hotel one evening which was fine. Food and drinks are reasonably priced. Plenty of parking and the hotel was in a quiet location although better sound-proofing to the corridor would be good as we could hear people walking past. I would stay here again.

Dear Badpups, We very much appreciate your comments regarding your stay at the Ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Gone downhill since my previous visit

Catatan Tripadvisor 2.0/5

sharonwK4518QB Ulasan TripAdvisor tersertifikasi

I stayed here 3 years ago and thought it was a great budget hotel but this year my friends and I all thought it had really gone downhill. I was given a room on the ground floor which was fine but one friend arrived 2 hours later and because she got 2 dogs with her, she'd requested a ground floor room but was put on the 2nd floor as there were no ground floor rooms left. Why didn't they put me on 2nd floor? I wasn't fussed. The breakfast was shocking, nothing like the pictures on the website. No proper sized plates, only tea plates and slightly larger. The larger one could just about take a slice of toast and if you wanted a full English you had to pile it on top of the toast I've never had bacon, sausage and hash brown on toast before. On the 2nd day, all I wanted was a bacon & egg roll for my breakfast but there were no rolls at all, and no fried or poached eggs, only scrambled. On the Saturday evening my friend and I ordered food in the restaurant but after waiting an hour & 10 minutes we were fed up with waiting so we cancelled and asked for refunds. The lady behind the bar was on her own, dealing with check ins, taking food orders, pouring drinks and swerving food. She was working very hard but needed help. Certainly wouldn't stay here again.

Dear Sharon, Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations. I would like to apologies for low standard of service that you have received. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken appropriate measures and already talked to F&B Team to avoid this situation again during dinner service. With regards to breakfast service, unfortunately as an ibis standard we do not serve poached or fried eggs but I am more than happy to pass your comments to the team who set the ibis breakfast standards . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iwona Assistant General Manager Ibis Hotel Coventry Centre

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 550 ulasan 9.1/10 Lokasi
  • 810 ulasan 6.7/10 Kamar
  • 648 ulasan 8.8/10 Pelayanan
  • 23 ulasan 9/10 Internet
  • 427 ulasan 6.6/10 Kebersihan
  • 301 ulasan 6.6/10 Sarapan
  • 190 ulasan 6.2/10 Kesepadanan nilai

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