ibis London Docklands Canary Wharf 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 728

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1, Baffin Way, Off Preston Road, E14 9PE LONDYN, Wielka Brytania

Opis

O hotelu

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

Nasze pokoje

Lokalizacja hotelu

ibis London Docklands Canary Wharf

1, Baffin Way, Off Preston Road
E14 9PE LONDYN
Wielka Brytania

Pozycja GPS:51.50734, -0.007135

Telefon
Faks +44 20 7987 5916

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 728

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 136

Not recommended, malfunctioning showers throughout the hotel with scalding hot water

Ocena na stronie TripAdvisor 1.0/5

Harm-Jan W Opinia zatwierdzona w TripAdvisor

The stay started off fine, the hotel is a small walk away from stations, so you're in London in 20 minutes. First impression of the room was OK, apart from a stain or 2 on the carpet it was clean. Issues came from a couple of things that just soured the entire stay: - The extractor fan in the bathroom can not be turned off, and will stay on always. Even with the door closed you can still clearly hear it, making it an annoyance while sleeping. - The air conditioning in the room, despite the control panel having a cold-icon, only heats. We were in the hotel when the weather was around 15 degrees, and even then the room would get very warm to the point where we woke up sweating halfway through the night. It got so bad that we ended up buying earplugs so we could keep the window open at night. - The shower is where it got really bad. When using it, every minute or so the shower would start making a loud noise, which was then followed by the cold water completely stopping for about 5-10 seconds, meaning the shower would scald you with purely hot water. It is not hot enough to burn you, but it's hot enough to hurt. We complained about this right away to a temporary worker at the hotel, who gave us a new room only to find out that other rooms had the same issue. We notified this worker of that issue and she told us she would look into it and if we could check back in later for an update. When we came back later that day we asked another worker about it, who told us that its a hotel-wide issue and that it's been a known issue for a bit. Meaning, the hotel failed to inform us of an issue with the showers that could, and has, hurt us. When checking out we let the worker behind the desk know about this too, who pretended to be shocked. Nothing was resolved in anyway, no compensation was offered. All in all, not recommended. The extractor fan keeping you awake at night and the aircon not cooling would have put me off coming here again, but the issue with the shower, in combination with not being warned about it, just shows a disregard for guest savety.

Car stolen from carpark

Ocena na stronie TripAdvisor 1.0/5

Andy T Opinia zatwierdzona w TripAdvisor

Careful with this location, my car was stolen from the carpark at this hotel. The general manager has been help getting the CCTV for the Met Police. ANPR only & I can’t get this information either. The keys were in the room & locked away, not sure how they were scanned.

Dear ibis Guest, We are very sorry for your encountered and we are doing our utmost to have this issue resolved as per communication directly with the hotel. Kind regards, Francesca

Comfortable & welcoming.

Ocena na stronie TripAdvisor 5.0/5

caravanaficionado61 Opinia zatwierdzona w TripAdvisor

In spite of other terrible, negative reviews we actually had a really good time, for us, it was exactly the right thing in the right place, as we attended a concert at the O2. The booking was done via Booking.com, perhaps not the best idea we've ever had as without Ibis' intervention it could all have gone horribly wrong, but the staff at Ibis went into bat on our behalf and got it sorted, so, top marks for that team, we really appreciate it! Our room was compact and bijou, BUT, it suited our needs perfectly. The bed was so comfortable, we got the best nights' sleep away from home that we've ever had. The breakfasts here are very good, all buffet fashion so you help yourself, but there is ample choice of fare from cereals, fruit, yoghurt, pastries, juice, toast to a full cooked breakfast, all of it fresh and very tasty! As I said at the top of this review, this is our experience, and I can only speak as I find, but we will happily come back when we need to, even if it's just for another weekend without going to the O2!!

Dear ibis Guest, Thank you for taking the time to give us your feedback which is much appreciated. I am pleased to read you had an enjoyable experience and your comment to return is much appreciated. We look forward to welcoming you back in the near future. Kind regards, Brian

Cramped and tired room - overpriced

Ocena na stronie TripAdvisor 2.0/5

simezzz Couples - Opinia zatwierdzona w TripAdvisor

The room was quite cramped but what struck us immediately was the smell coming from the bathroom which was like a blocked drain. There was also a constant sound coming from the vent (video attached). The bathroom was limited in terms of what was offered - a flannel would have been appreciated and a shower cap (again what you would expect for a room priced at this level). The toilet was not properly cleaned (there was a hair on the seat). The room in general was very tired looking: 1. Paint peeling on the door frame 2. Screw holes on the wall 3.Stained carpet 4. Plug at floor level didn’t work 5. Stain on curtain 6. Sticker mark on mirror The fan in the room did not provide any cool air - only a slight draft of warm air (it was cooler in the corridor outside) Overall our experience at IBIS London Docklands was disappointing and we did not feel that the room was good value at £249 per night and therefore did not meet our expectations. Had it been priced at around £150 we wouldn’t have been so disappointed.

Dear ibis Guest, All feedback is important to us and thank you for taking the time to address the issues in order for us to get on top of these items you have mentioned; thank you! Rest assured the room in which you stayed will be visited to ensure we improve on any defects in order for us to rectify for any future guests. Once again, thank you for your valued feedback for immediate follow up. Kind regards, Brian

Manager Bryan, you're doing great 👍🏼

Ocena na stronie TripAdvisor 5.0/5

christophlambypie Rodziny - Opinia zatwierdzona w TripAdvisor

10/10 I would recommend this Ibis Docklands. From the time we walked in, they made us feel so welcome. We had to have a disabled room due to my condition, which was great. Staff were very attentive, especially Victor. had the best sleep ever 😴

Dear ibis Guest, We are delighted to read about your experience and rest assured this will be shared with the team along all other reviews. The team will be pleased to read you were looked after and had a comfortable and enjoyable stay. It will be our pleasure we welcome you back in the near future. Kind regards, Francesca

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 1 246 Liczba opinii 5.8/10 Pokój
  • 1 084 Liczba opinii 8.5/10 Obsługa
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  • 695 Liczba opinii 5.4/10 Czystość
  • 648 Liczba opinii 5.6/10 Komfort
  • 484 Liczba opinii 7.9/10 Śniadanie

Zarządzane przez Trustyou

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