ibis London Stratford 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 912

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1A Romford Road, Stratford, E15 4LJ LONDYN, Wielka Brytania

Opis

O hotelu

  • Plenty of nearby attractions, including the Olympic park, Westfield shopping & ABBA arena

  • Green Key Certified Hotel

  • Hotel Restaurant Fogg's serves Food and Drinks. 10 minutes walk to Stratford Station

  • Easy access to London City Airport and Stansted Airport

  • Free Wi-Fi throughout the Hotel including bedrooms.

Nasze pokoje

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Lokalizacja hotelu

ibis London Stratford

1A Romford Road, Stratford
E15 4LJ LONDYN
Wielka Brytania

Pozycja GPS:51.542441, 0.004796

Telefon
Faks +44 20 8519 5161

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 912

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 189

Certyfikat Doskonałości 2024

Basic hotel

Ocena na stronie TripAdvisor 3.0/5

Anon092 Opinia zatwierdzona w TripAdvisor

Basic hotel, but quite expensive. Staff were OK - felt quite transactional though. Bed was comfortable enough, but clear signs of wear and tear with the decoration and furnishings which had seen better days. Shower worked OK but the bathroom was horrible, with a bad smell from the drains!

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret to hear that your stay did not meet your expectations. While we're glad to know the bed was comfortable and the shower functioned well, we’re truly sorry about the issues you experienced with the bathroom and the overall condition of the furnishings. Your comments regarding the smell from the drains and signs of wear and tear in the room have been noted, and we will escalate this to our maintenance and housekeeping teams to address promptly. We strive to ensure our guests enjoy a comfortable and well-maintained environment, and we apologize for falling short on this occasion. We also appreciate your feedback about our staff interactions and will ensure additional training is provided to foster a more welcoming and personable experience for our guests. We value your input and hope you might consider giving us another chance in the future to deliver a better experience. Best regards, Rayan Front Office Management Ibis London Stratford Hotel

Udany pobyt w świetnie zlokalizowanym miejscu.

Ocena klientów 4.5/5

Grzegorz Pary - Opinie potwierdzone ALL

Zakwaterowanie nieco wcześniejsze, wykwaterowanie nieco późniejsze. Czysto ,cicho i wygodne łóżko. Pracownicy recepcji bardzo pomocni. Wszystko o.k.

Dear Grzegorz S., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Manager

Only for emergency

Ocena na stronie TripAdvisor 1.0/5

Lami M Opinia zatwierdzona w TripAdvisor

Some staff were unfriendly and unhelpful. I was given a room key for a room that was already occupied and ended up walking into a couple's private moment. My tv failed to connect to the Internet and the cleanliness of the room was poor. The policies of the hotel are unfriendly as our group couldn't eat together. Security was non-existent and as a woman left me feeling vulnerable especially when room keys could be handed to the wrong person.

Poor service and attempt to get more money

Ocena na stronie TripAdvisor 2.0/5

Russjhardy Opinia zatwierdzona w TripAdvisor

Be very wary when you check in -reception staff very keen to get you to pay again! Despite paying in full before we went and having an email to show this the reception staff stated we hadn't paid. Then said we had changed the booking the day before - we hadn't we had only checked in online as requested. Still wanted further full payment for the room. Finally gave us the room key but 40 mins later member of staff came to our room -again stated we hadn't paid! I showed him again and the payment details -finally agreed that not had been paid. Very embarrassing situation and un-necessary. No real apology Wouldn't use Ibis again if this is how they treat people who have paid up front!

Dear Russjhardy, Thank you for sharing your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your check-in. We understand how frustrating it must have been to deal with these issues, especially after you had already made your payment in advance. This is certainly not the level of service we aim to provide, and we regret that it impacted your stay. We are addressing the matter with our team to ensure better communication and avoid similar situations in the future. We truly value your feedback and hope you will consider staying with us again, so we can provide you with the smooth, stress-free experience you deserve.

Mithali is outstanding

Ocena na stronie TripAdvisor 5.0/5

alisU8929CX Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Just had a wonderful stay at Ibis Hotel Stratford . The hotel’s location couldn’t have been more convenient, making it easy to explore the city and get around without any hassle. The rooms were comfortable, well-maintained, and equipped with all the essentials to make the stay enjoyable. But what really stood out was the service! The staff were friendly, attentive, and always ready to go the extra mile to ensure everything was perfect. Whether it was a quick recommendation for nearby dining or just a warm greeting, the team made me feel welcome every step of the way. The two outstanding players were Mithaly and Mariya. The hotel is connected to Nandos and many more Restaurants where you can walk around. Will definitely come back. Would highly recommend this 4-star gem for anyone looking for a comfortable, well-located stay with top-notch service. Looking forward to my next visit! 🌟🌟🌟🌟 #HotelReview #Travel #Hospitality #London #UK #Hotels

Dear alisU8929CX, Thank you so much for sharing your wonderful experience at Ibis Hotel Stratford! We're thrilled to hear that the hotel's location, comfort, and service met your expectations. It's fantastic to know that Mithali and Mariya made such a positive impact on your stay—they're truly valued members of our team! We’re also glad you enjoyed the nearby dining options, with Nando's and other restaurants just a short walk away. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay. Safe travels, and we'll see you again soon! 🌟

Partner: TripAdvisor

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