Novotel London Greenwich 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 605

O hotelu

  • Połączenia kolejowe do centrum Londynu

  • Family rooms with extra sofa beds

  • 6 sal konferencyjnych dla maks. 92 osób

  • Fully-equipped gym and sauna

  • Łatwy dojazd do Canary Wharf i hali O2 Arena

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDYN
Wielka Brytania

Pozycja GPS:51.477798, -0.013504

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

GOURMET BAR & RESTAURANT

In line with local government recommendations, we have reopened our restaurant & bar.

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i przystosowalnością, przez co stanowią doskonałe lokale do mieszkania, spełniające wszelkie potrzeby gości. Wszystkie pokoje mają darmowy zestaw do herbaty i kawy oraz telewizor 55" z płaskim ekranem. Sofa może posłużyć za łóżko dla dodatkowych gości, a pokoje przyjazne zwierzętom oznaczają, że możesz zabrać całą rodzinę.

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 605

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 438

Dobrze zlokalizowana

Ocena klientów 2.0/5

Agnieszka Rodziny - Opinie potwierdzone ALL

Wszystko byłoby super gdyby nie spadajajcy sufit w łazience na moje dziecko... personel został poinformowany sufit naprawili, ale dziecko do końca wyjazdu bało się wejść do łazienki..

Szanowna Agnieszko, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Novotel London Greenwich. Jest nam niezmiernie przykro, że incydent z sufitem. Proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny oraz zapewnienie, ze jesli zdecyduje sie Pani spedzic z nami nastepny pobyt w Londynie z przyjemnoscia zaoferujemy korzystne jego warunki. Prosimy o bezposredni kontakt meilowy: h3… W ramach Novotel, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Cieszymy sie, ze pozostale aspekty Pani pobytu byly na wysokim poziomie. Jesteśmy wdzięczni, że podzieliła się Pani z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem, Greenwich Novotel

Absolutely awful - do not stay here!!

Ocena na stronie TripAdvisor 1.0/5

260alisonl Opinia zatwierdzona w TripAdvisor

The entry level is pleasant making you think you're in for a lovely stay. Unfortunately, the same cannot be said for the 3rd floor. The carpets throughout are stained and unpleasant. We were allocated room 344. Our first impression is that it was a strange lay out. The toilet is in a separate room, with no basin. Feels like a cell with a very helpful gap under the door so that your room mate can hear (and smell) everything! That aside, the room itself was tired and in need of maintenance. The plug in the bathroom was broken. The shelf in the shower had come off the wall. To find that the TV was not working was the final straw. We spoke to a lovely receptionist who moved us next door to room 342. Unfortunately the lights in that room were not working - in fact some of them appeared to be held together with sticking tape. Another trip to reception resulted in move to room 340. The lights and TV worked fine but the toilet leaked. Frankly, at this point it was 9.30pm and we'd lost the will to live really! When we checked out, we said again that we weren't very happy with our room and the receptionist told us that you are in the process of a refurbishment, so you clearly know a refresh is needed. How dare you then expect us to pay for such a substandard room. Add to that the fact that Novotel clearly care so little about their customers that ignoring 4 emails is acceptable.

Unfortunate experience

Ocena na stronie TripAdvisor 1.0/5

Charlotte L Opinia zatwierdzona w TripAdvisor

We’ve stayed at this hotel as a group work booking a number of times and have always had trouble with the night staff member, Patricia. For the last 2/4 visits, Patricia has been on the reception desk and has caused no end of problems. The initial time, it was nothing to do with us, we were just sat downstairs as we’d just finished work at 3am and she was arguing with people outside as the security staff member had grabbed a girl around the throat allegedly, and Patricia was running around shouting how she would be taking everyone to court. She was swearing and said to one of the girls who was shouting at her that god would punish her. This last visit, new years. Was ridiculous. First of all after she verbally assaulted my friend in front of the security guard who did nothing (and was honestly like something out of a comedy sketch he just kept wandering round making noises like he was in pain everytime someone spoke) I asked for her name. She refused to give her name and I told her I would be making a complaint so legally I did require her name, she refused to give it and when I asked the security guard for it she stopped serving the other customer and shouted to him not to give it. He then ran off to the bathroom scared. Unfortunately for Patricia, they had a clock in sheet. I’d already paid George for my parking space so was aware of his name, it didn’t take a genius to work out who she was. I then asked her to provide me with the email for the complaint now that I had her name. She flew out from behind reception and followed back over to my friends stating that I have threatened to take her to court and was trying to get her fired. She called me a liar and was very aggressive in her shouting. She suggested I referred to myself as a lawyer (the only law I referred to was providing her name in a complaint situation, did nothing to state that was my profession). I asked her multiple times to just leave the situation but she carried on with her aggressive shouting until we eventually couldn’t take anymore and just decided to go to bed. Haven’t worked out to submit a formal complaint over the last 5 days as the website seems to do it’s best to stop you from doing that. And to add insult to injury, there was slices of pizza folded up inside the sofa bed which was the majority of my complaint and she did nothing but shout at me and refused to talk to me, all I asked for initially was a change of room. Honestly disgusting.

2 night stay Greenwich

Ocena na stronie TripAdvisor 3.0/5

jennifergZ4192YM Opinia zatwierdzona w TripAdvisor

4 women from Australia travelling. Rooms adequate, beds comfy, good breakfast choices, nice bar and good food in dining room. Alll amenities only thing needing attention was shower which needed upgrade. Plenty of heat.

Fantastic Stay, Friendly Helpful Staff

Ocena na stronie TripAdvisor 5.0/5

GaryD84 Rodziny - Opinia zatwierdzona w TripAdvisor

My daughter and I stayed at this hotel, so that we could go to a concert at the O2, my daughter was so excited to go here and the staff at the hotel went above and beyond to accommodate us. They made sure our room was ready and sorted for when we arrived, the room was lovely and my daughter was surprised with an extra special gift in the room. The reception staff were friendly, helpful and nothing was too much for them. The breakfast was great, loads to choose from and delicious. I would highly recommend this hotel.

Partner: TripAdvisor

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