Novotel London Greenwich 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 288

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173-185 Greenwich High Road, SE108JA LONDYN, Wielka Brytania

Opis

O hotelu

  • Połączenia kolejowe do centrum Londynu

  • Family rooms with extra sofa beds

  • Parking strzeżony na miejscu

  • Fully-equipped gym and sauna

  • Łatwy dojazd do Canary Wharf i hali O2 Arena

Nasze pokoje

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Lokalizacja hotelu

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDYN
Wielka Brytania

Pozycja GPS:51.477798, -0.013504

Telefon
Faks +44 20 8312 6810

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MEAN TIME bar & kitchen

Zasmakuj dań serwowanych w hotelu Novotel. Skosztuj prostych i autentycznych dań w swobodnej atmosferze. Bez względu na to, czy masz ochotę na posiłek, czy na drinka, nasza restauracja serwuje to coś, co można znaleźć wyłącznie w hotelu Novotel.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 288

Ocena TripAdvisor  4.3/5  Liczba opinii: 3 243

Certyfikat Doskonałości 2025

Lovely outing

Ocena na stronie TripAdvisor 4.0/5

Voyage21893143669 Opinia zatwierdzona w TripAdvisor

The afternoon tea at Greenwich Novotel / Mean Time was great, tasty food and a nice selection of teas with good value. Manju is a very attentive server and we had a lovely time with family there.

Family Christmas get together

Ocena na stronie TripAdvisor 5.0/5

marymX230QE Opinia zatwierdzona w TripAdvisor

We were really pleased by our experience at the Novotel this Christmas and boxing day. As a large family, we wanted to transfer the strain of catering for such large numbers of people elsewhere, so hired out a large room for 2 days at the Novotel Greenwich, where we could chill out, open our gifts and interact with each other in a relaxed setting. We asked in advance whether the room could be suitably decorated, which the hotel said it could. They also allowed us to bring our own decorations to add, if we so wished, but when we walked into the room, we were generally delighted by the lovely decorations they already put in place. We were also pleased with the wonderful buffet spread that the hotel provided, which was filled with a variety of favourite hot and cold dishes. We were even given the opportunity to make menu suggestions, which were taken into account. The staff who served us on the day and whom liaised with us prior to Christmas ie Solace Squire were amazingly patient and amenable, with nothing being too much trouble. They really aimed to please and so far as it was possible, to put in place most of our requirements. As a large group, we felt listened to and heard and we were delighted how far the staff were prepared to go to ensure we had a smooth, restful and peaceful Christmas. At one point father Christmas turned up also and handed out little gifts to us all, which was a lovely touch. We cannot thank Solace and her manager in the waistcoat (sorry can't recall his name), and her team enough for how they made our Christmas 2025 a year to remember!! We would definitely recommend this hotel to anyone looking for a relaxed atmosphere and good hospitality. We certainly felt welcomed and cherished and would be happy to come again. If we had anything to criticise it would be the heating breaking down in the hired room, but the staff readily sorted this out with extra heating, which soon resorted to a comfortable space. Thanks again team Solace!

Excellent customer service

Ocena na stronie TripAdvisor 5.0/5

Usha G Opinia zatwierdzona w TripAdvisor

It was wonderful Christmas evening Thank you Dinesh for your effort and service you made us happy. It been great evening.

Poor room, cleanliness and things broken

Ocena na stronie TripAdvisor 2.0/5

Simon W Opinia zatwierdzona w TripAdvisor

Having stayed here previously on many occasions we booked again for our regular visit to the O2. Previous visits have all been good but this year was very poor. The cleanliness in the room was below standard, there was a poor selection of coffee, tea and no bottled water (£189 per night) which we expected. No toilet roll in the room, the sink leaked when you tried to take the plug out and the shower floor was dirty and the shower itself rusty. Location for Greenwich is good, access to the railway perfect. However, when we raised this during checkout with the lady on reception she was apologetic, took out email address and said she would be in contact. We have heard nothing, Novotel is a good brand but the standard in Greenwich has gone down a great deal and for the price does not offer good value. A simple email would have made this email end differently but very disappointing stay.

Dear Simon, Thank you for taking the time to share your feedback and for choosing to stay with us again. We are very sorry to hear that your recent experience did not meet the standards you have come to expect from Novotel, particularly regarding room cleanliness, maintenance, and amenities. Please accept our sincere apologies for the inconvenience caused. We are especially sorry that you did not receive a follow-up after raising your concerns at check-out. Unfortunately, due to an exceptionally busy week at the hotel, we were unable to get back to you as promptly as we should have, and we regret this lapse in communication. Your comments have been shared with the relevant teams, as this is not the level of service or quality we aim to provide. We truly value your loyalty and your previous positive experiences with us make this feedback even more important. We would very much appreciate the opportunity to discuss this matter further. If you could please contact us directly by email at h3476-fo@accor.com, we will ensure your concerns are addressed properly. Thank you again for your honest feedback, and we hope to have the chance to restore your confidence in us in the future. Thank you Athulya Novotel London Greenwich

Nice experience

Ocena na stronie TripAdvisor 5.0/5

Shadi S Opinia zatwierdzona w TripAdvisor

Very fantastic staff Nice location I had the best experience with Astha She is very friendly and helpful. The staff are amazing Thank you Astha

Dear Guest, Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that you had such a fantastic experience and enjoyed our location and service. A special thank you for recognizing Aastha — we’ll be sure to share your compliments with her. She’ll be thrilled to know she made your visit memorable. We truly appreciate your support and look forward to welcoming you again soon! Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 461 Liczba opinii 9.3/10 Lokalizacja
  • 1 710 Liczba opinii 5.5/10 Pokój
  • 1 331 Liczba opinii 8.2/10 Obsługa
  • 32 Liczba opinii 7.4/10 Internet
  • 755 Liczba opinii 8.1/10 Śniadanie
  • 724 Liczba opinii 5/10 Czystość
  • 5 Liczba opinii 10/10 Zrównoważony rozwój

Zarządzane przez Trustyou

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