ibis Mendoza 3 stars

Customer review rating (ALL Rating) 4.0/5 1,745 reviews

Best price
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Lateral Sur Acceso Este 4241, Guaymallen, 5521 MENDOZA, Argentina

Description

ALLSAFE approved hotel

Hotel extras

  • Various options at ibis Kitchen

  • Bar open 24 hours a day with express menu and cafeteria

  • It has parking

  • Pet-friendly hotel! Pets up to 33 lbs. allowed.

  • Self-service buffet breakfast daily

Our accommodation(s)

Hotel location

ibis Mendoza

Lateral Sur Acceso Este 4241, Guaymallen
5521 MENDOZA
Argentina

GPS:-32.907627, -68.791778

Telephone
Fax +54 261 421-4300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,745 reviews

TripAdvisor Rating  3.5/5  1,011 reviews

Estancia agradable

Customer review rating 5.0/5

Daniel Business - Confirmed reviews ALL

Excelente atención

Estimado Carlos Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cristian López G. Subgerente General Ibis Mendoza

Overall poor experience run down hotel

Customer review rating 1.0/5

Mitchell Families - Confirmed reviews ALL

Poorly maintained room with signs of deterioration all over. Bathroom had a dirty and rundown aspect. Door with signs of humidity was ballooning. All of this for $250 a night. It seems like ibis/accor built new hotels and cannot maintain them correctly. For the good of the company I suggest that hotels get inspected and findings reviewed by customer experience groups.

Dear Mitchell Carl F., Thank you for taking the time to tell us about your experience at the ibis Mendoza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristian López G. SubGerente General Ibis Mendoza

Good Stay

Customer review rating 3.5/5

Angela A. Business - Confirmed reviews ALL

In general good stay, it can be improved the Restautant service mainly the express menu, with more variety.

Estimada Angela Mari Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cristian López G. Sub-Gerente General Ibis Mendoza.

The room smelled like sewage

Customer review rating 2.5/5

Daniela Families - Confirmed reviews ALL

When I arrived at the hotel "Vero" they didn't want to respect the amount that it said in my reservation in pesos, which they did in my reservation at Ibis in Buenos Aires. The room smelled of sewage very strong. At breakfast, everyone was very attentive.

Dear daniela M., Thank you for taking the time to tell us about your experience at the ibis Mendoza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atte. Cristian López G. Subgerente General Ibis Mendoza

Estancia agradable

Customer review rating 4.5/5

Javier Business - Confirmed reviews ALL

Muy satisfactoria

Estimado/a Carlos Javier L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Atte. Cristian López G. Subgerente General Ibis Mendoza

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Other web-users rate our hotel

  • 466 reviews 7.3/10 Location
  • 1,081 reviews 3.6/10 Room
  • 999 reviews 8/10 Service
  • 40 reviews 6.6/10 WiFi
  • 509 reviews 6.4/10 Breakfast
  • 471 reviews 3.4/10 Comfort
  • 407 reviews 4/10 Cleanliness
  • 233 reviews 3.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.