Pullman Dubai Creek City Centre 5 stars

I felt at home with the highly customer-oriented and personalised services. The location is great with close proximity to my areas of interests. The cuisine is excellent and so are the executive lounge’s offerings. Overall an excellent stay. Already looking forward to my next visit!. Special thanks to Juan, Mahmoud, Emma, Kim, Princess, Rahman, Chef Ismail and Filomeno for making my stay a memorable one.

Excellent stay. Ms Adina Kazi from the reception desk and Mr Dhana Ajay from the house keeping department made it even more special with their hospitality. Excellent breakfast. Great location with internal access to Deira city centre

It was an excellent stay. Very courteous staff.

I have enjoyed my stay.

I begin this review cautiously… do I really want everyone knowing how good this hotel is and then not be able to find a room when I want to book? LOL… Yes it is only fair to share good experiences and help other travellers decide on a fabulous hotel. I have stayed at the Pullman many times before and am reminded each time of why I keep returning. As soon as my car pulls up curbside from the airport the good service begins. Bells boys are there with positive attitudes and smiles all around. Heading the bell boy staff is David, the supervisor who could very easily sit back and delegate but is himself always mucking in and helping. Each request at the Bell Desk is handled impeccably by him whether it is booking a car or some other assistance you may need. His level of professionalism is outstanding and makes one feel that he should be at a Four Seasons or a Ritz Carlton…but I guess then that would be our loss :). Reception is equally as good. Moetaz and Mahmoud are always able to handle any situation or request. On my departure this trip, I was even being messaged with pictures inquiring if I had left items in my room behind by mistake. No doubt if I had, they would have found a way to get them to me. The location of the hotel is perfect, very convenient. Being attached to a mall also means that you can walk across anytime and shop or pickup something from the food court. Breakfast on the 1st floor always has an extensive selection of foods to please even the pickiest of eaters. Plenty of choice and great tasting also. There is a spa on the 7th floor which has some great treatments. The only thing I would change is add more staff as there are sometimes only 2 technicians working which means less appointment availability. The pool on the rooftop is sublime. Peaceful and never too busy. All in all this is a great hotel and you won’t regret booking there… so do go … just don’t go when I want to go :).