Mercure San Sebastián Monte Igueldo 4 stars

Customer review rating (ALL Rating) 4.2/5 1,085 reviews

Hotel extras

  • Hotel certified ALLSAFE by SGS

  • 2 minutes from the city by cable car

  • The pool is open from July 1, 2022 until the end of September 2022

  • RESTAURANT EL TORREON - get to know authentic Basque cuisine

  • Free parking

ALLSAFE approved hotel

Hotel location

Mercure San Sebastián Monte Igueldo

Paseo del Faro 134, HSS00345

GPS:43.321766, -2.009642

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our hotel offers a range of spacious and functional rooms, most of which have panoramic views over the sea and the city. Based on your needs, you can choose between the Standard and Privilege Rooms suitable for those traveling business trip or a vacation with your partner or family with WIFI Internet access, independently controlled air conditioning, safe and desk. No pets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,085 reviews

TripAdvisor Rating  3.5/5  533 reviews

Spectacular Views

TripAdvisor rating 4.0/5

EJM223 TripAdvisor review

The hotel is at a stunning location and many of the rooms offer spectacular views. The rooms are a good size, the pool deck is really nice and the bar and lobby area is very pleasant. Staff at reception are really helpful and will get a taxi for you if you need to get downtown. You can also take the funicular down and walk around the bay to the town centre (about half an hour walk from the bottom of the cable car to the old town). If you have a car places are limited late in the day. The only low point is breakfast. The buffet is not topped up regularly and if you arrive even 45mins from closing many items have run out. Staff at breakfast are surly and do not seem to enjoy their job unlike the staff in the rest of the hotel.

Dear Guest, Thank you for taking the time to share your experience with us. We appreciate your kind comments about our strategic location that allows you to make the most of the city. Moreover, thank you for acknowledging our reception team who works hard to ensure that we deliver the best service and always meet your expectations. It is also a pleasure to know that our spacious rooms met your expectations. However, please rest assured that we have noted your comment concerning the service at breakfast, and we are always open to suggestions from our guests. We would love to have you return on another occasion. Best regards, Hotel Monte Igueldo

Good location. Service not so good.

Customer review rating 2.0/5

Jose F. Couples - Confirmed reviews ALL

Internet service was not working. When the issue was raised very little support was received.

Súper especial

Customer review rating 4.5/5

Luisa Couples - Confirmed reviews ALL


Great view and nice room

Customer review rating 4.0/5

Lcchan Business - Confirmed reviews ALL

The hotel is situated up the hill which gives a nice view of san sebastian from the room. Breakfast spread was good. Even the food served at the bar was good. A place l will stay again if l am at San Sebestian!

Stunning views

Customer review rating 4.5/5

Eliz Couples - Confirmed reviews ALL

Stunning views from a beautiful hotel. Staff helpful and friendly. Great breakfast provided.

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Other web-users rate our hotel

  • 525 reviews 7.8/10 Location
  • 1,274 reviews 7.4/10 Room
  • 809 reviews 5.9/10 Service
  • 55 reviews 3.5/10 WiFi
  • 366 reviews 6/10 Breakfast
  • 352 reviews 5/10 Food
  • 335 reviews 5/10 Comfort
  • 237 reviews 3.8/10 Value

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