Mercure San Sebastián Monte Igueldo 4 stars

Customer review rating (ALL Rating) 4.0/5 708 reviews

Mercure San Sebastián Monte Igueldo - Image 1
Mercure San Sebastián Monte Igueldo - Image 2
Mercure San Sebastián Monte Igueldo - Image 3
Mercure San Sebastián Monte Igueldo - Image 4
Paseo del Faro 134, HSS00345, 20008 SAN SEBASTIAN, Spain

Description

Hotel extras

  • Hotel certified ALLSAFE by SGS

  • 2 minutes from the city by cable car

  • The pool is open from July 1, 2022 until the end of September 2022

  • RESTAURANT EL TORREON - get to know authentic Basque cuisine

  • Free parking

Our accommodation(s)

Hotel location

Mercure San Sebastián Monte Igueldo

Paseo del Faro 134, HSS00345
20008 SAN SEBASTIAN
Spain

GPS:43.321766, -2.009642

Telephone
Fax +34 943 21 50 28

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  708 reviews

TripAdvisor Rating  3.4/5  638 reviews

Customer review rating 5.0/5

Arturo D. Couples - Confirmed reviews ALL

Amazing location, renovated and comfortable room.

No service

TripAdvisor rating 1.0/5

chrissyhan Couples - TripAdvisor review

Lovely environment with beautiful views but pity about the service which was nonexistent. We sat in the bar lounge where signs advertised it was open over lunch period. We were waiting to be served for 30 minutes as there were no staff present. Asked at reception and they said staff ‘busy elsewhere’ and may be 10 mins. 30 mins came and went - no staff, no service. We left, hungry and thirsty, Place was like a mausoleum rather than a hotel - little wonder. Avoid unless you just go for the view and a lot of empty space and no interest in customers

Customer review rating 3.0/5

Serge G. Couples - Confirmed reviews ALL

Si la vue et le position de l'hôtel sur la baie de San sebastien sont exceptionnelles, le reste n'est pas tout à fait à la hauteur d’un établissement du standing que l'on peut attendre ..

Customer review rating 1.0/5

Quentin S. Business - Confirmed reviews ALL

I had little to no Internet in my room. I was there for work. I had to go in the corridor for my video calls and uploading my files. I explained it to the staff few minutes after our arrival, then again in the evening. Nobody cared. I had to leave early in the morning to work elsewhere.

Customer review rating 3.0/5

Bernd S. Families - Confirmed reviews ALL

To have a room without a window and fresh air (232) for over 200€ is really not what you expect from a hotel!!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 631 reviews 8.2/10 Location
  • 1,236 reviews 7.4/10 Room
  • 794 reviews 5.3/10 Service
  • 37 reviews 0.8/10 WiFi
  • 360 reviews 5.2/10 Food
  • 348 reviews 4.7/10 Comfort
  • 331 reviews 6.7/10 Breakfast
  • 254 reviews 3.4/10 Value

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.