Novotel Phuket Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 276 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Our accommodation(s)

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Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd, PATONG, KATHU
83150 PHUKET
Thailand

GPS:7.907879, 98.297639

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  276 reviews

TripAdvisor Rating  4.5/5  5,117 reviews

Certificate of excellence 2023

Excellent Hotel and staff

TripAdvisor rating 5.0/5

Sohail A TripAdvisor review

Great experience and nice staff especially Fah, white, anwa and komang. They all took great care of us. It’s really worth spending money. They have beautiful kids world, swimming pool and fluffy beds.

Thanks novotel !!

TripAdvisor rating 5.0/5

Matthew B TripAdvisor review

We had the best time at the novotel resort not only were staff friendly and helpful the food was excellent special shout to.. Mad, Fiz, Parg thank you so much for all the kids club activities had lots of fun playing ping pong ...rematch next time come back thanks again

Dear Y6829Snmatthewb, Greetings from Novotel Phuket Resort, Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that you had an exceptional stay and enjoyed the friendly and helpful staff, as well as the delicious food. We are glad that the staff Mad, Fiz, and Parg make your kids happy. We're delighted to know that the ping pong games were a hit, and we look forward to hosting a rematch when you return. Your kind words mean the world to us, and we can't wait to welcome you back for another fantastic stay. Thank you again for choosing Novotel Resort, and until next time, safe travels! Warm regards, Kath Guanco Asst Guest Experience Manager

Five star for us.

TripAdvisor rating 5.0/5

Valandglenn TripAdvisor review

Ms. Kath is the best person to see in novotel. She has been so helpful with such a bubbly personality and an absolute pleasure to deal with. If all the staff in all hotels were like her all guests around the world would have the most amazing experience

Dear Valandglenn, Greetings from Novotel Phuket Resort, Thank you so much for your wonderful feedback! We're thrilled to hear that I made your stay at exceptional. We truly appreciate your kind words and hope to welcome you back for another amazing experience in the future. Your five-star rating means the world to us! Warm regards, Kath Guanco Asst Guest Experience Manager

Phuket

TripAdvisor rating 5.0/5

Hassan A Friends getaway - TripAdvisor review

The services was fantastic, i enjoyed staying in this resort and experienced a joyfull time with my friends on my holiday, hopefully i will gave other visit’s and will come here again for sure, thank you so much for the awdome tome you gave us.

Dear Hassan A, Greetings from Novotel Phuket Resort! Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a fantastic experience during your stay at our resort and that you enjoyed a joyful time with your friends. We're looking forward to welcoming you back for another visit in the future! Your kind words motivate our team to continue providing exceptional service and create memorable experiences for our guests. Once again, thank you so much for choosing our resort for your holiday. We're here to ensure you have another awesome time! Warm regards, Kath Guanco Asst Guest Experience Manager

Excellent

TripAdvisor rating 5.0/5

M c TripAdvisor review

Breakfast is good and miss kath is very good and my room is okay and the pool is very clean and the view is beautiful is it relaxing. We stay here for 7 nights. We always stay in Novotel. We like novotel it's our second time to stay in novotel.

Dear McG6193Gq, Greetings from Novotel Phuket Resort! Thank you so much for your good review! We're delighted to hear that you had an extremely amazing experience. Our dedicated team works tirelessly to ensure our guests feel welcome and well taken care of, and your kind words are a testament to their efforts. We can't wait to have the pleasure of welcoming you back soon. Your recommendation means the world to us! Warm regards, Kath Guanco Asst Guest Experience Manager

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Other web-users rate our hotel

  • 310 reviews 8.9/10 Location
  • 450 reviews 7.3/10 Room
  • 522 reviews 7/10 Service
  • 8 reviews 1.6/10 WiFi
  • 199 reviews 7.4/10 Breakfast
  • 136 reviews 5.6/10 Food
  • 126 reviews 6.1/10 Cleanliness
  • 89 reviews 6.4/10 Value

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