Novotel Phuket Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 456 reviews

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Description

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Our accommodation(s)

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Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd, PATONG, KATHU
83150 PHUKET
Thailand

GPS:7.907879, 98.297639

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  456 reviews

TripAdvisor Rating  4.5/5  5,486 reviews

Certificate of excellence 2023

Excellent location, great service, exceptional hospitality and a must visit resort.

TripAdvisor rating 5.0/5

Subeerluthra TripAdvisor review

Excellent hospitality by the Front office team and GM. It brings me with great pleasure to let you know the hospitality and guest experience witnessed by Kath and Judy both have been outstanding as a platinum member of the Accor. I understand it was very hard for both of them to look a possible upgrade for myself, even though I had 6 rooms booked. It was totally due to you the higher occupancy obtained by the ACCI conference candidates. Please ensure they are being rewarded for their outstanding hospitality skills and keeping so calm in a very tensed environment. Most of us will fail during this period, but putting these two under so much pressure they definitely excelled. The hotel was at full occupancy, but both the FOH team members and GM were very calm & composed to accomodate all candidates needs, nut especially being a Platinum member they did their best to accomodate. I understand they failed on this occasion to upgrade us, but still they did their very best to listen and action all of our other needs. Very accomodating GM and a pleasant personality. Even though this was my first stay at their Hotel, have always preferred to stay at the Pullman Karon Beach and Avista Hideaway, but definitely will be revisiting for our next stay. As the view of the hotel is outstanding, service standards are exceptional and customer service is outstanding. @Ceo-Asia pacific- Please this is something you should be sharing with the rest of your team mates and I am sure the team at Novotel Phuket is setting a great benchmark for the organisation and themselves as a whole.

Sea View

TripAdvisor rating 4.0/5

jigsr2015 Friends getaway - TripAdvisor review

The resort is on a height and hence has one of the best views in the surrounding area. Close but not so close to Bangla road so that is away from all the buzz. We couldn't use much of the Amenities of the resort so won't comment on that. We didn't have breakfast as such but the coffee was amazing. The rooms had a great view and were quite spacious.

Exllent

TripAdvisor rating 5.0/5

Sadhna S TripAdvisor review

All services are good and best Rooms also nice. Breakfast is also good and tasty Location is just far but ok we have shattle service good. We came here with group and will come again❤️🥰❤️❤️🥰🥰🥰🥰🥰🥰🥰🥰❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Dear Sadhnas, Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed our services, rooms, and tasty breakfast. It’s great to know that the shuttle service helped make the location more convenient for you and your group. We look forward to welcoming you back and hope your next stay with us is just as enjoyable! Warm regards, Kath Guanco Guest Experience Manager

Best hotel

TripAdvisor rating 5.0/5

Kuranak S TripAdvisor review

The staff are the best. The breakfast is tasty. We loved it. The location of the hotel is beautiful uits very nice. The ocean view is good. The lift is not available but they have shuttle bus to help us to go the lobby. They fix the elevator in the morning. We have good experience. Kath is nice.

Dear Kuranaks, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the tasty breakfast, the beautiful location, and the ocean view. It’s great to know that our team made a positive impression on you. We apologize for any inconvenience caused by the elevator issue, but we're glad our shuttle bus service and prompt repair helped make your stay enjoyable. We look forward to welcoming you back and hope your next visit is even better! Warm regards, Kath Guanco Guest Experience Manager

Good service

TripAdvisor rating 5.0/5

Chirangilal L TripAdvisor review

We are old people and its hard for us to walk but needed to have lift. But the provided shuttle bus to the lobby from our building. Good property and good ocean view. When you go out the entrance it's already paying beach. We loved to stay here and we will come back

Dear Chirangilall, Thank you so much for your kind words and feedback! We’re thrilled to hear that you enjoyed the property and the beautiful ocean view. We understand that accessibility is important, and we’re glad that the shuttle bus service helped make your stay more comfortable. It’s wonderful to know you loved your time here, and we look forward to welcoming you back on your next visit! Warm regards, Kath Guanco Guest Experience Manager

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Other web-users rate our hotel

  • 607 reviews 9.3/10 Location
  • 809 reviews 8/10 Room
  • 958 reviews 7.9/10 Service
  • 13 reviews 5.1/10 WiFi
  • 370 reviews 7.7/10 Breakfast
  • 239 reviews 6.9/10 Cleanliness
  • 50 reviews 8.7/10 Wellness Area

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