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Mercure Versailles Chateau Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 2,790 reviews

ALLSAFE approved hotel

Mercure Versailles Chateau Hotel
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+ 17 Services

Hotel extras

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Hotel location

Mercure Versailles Chateau Hotel

19 rue Philippe de Dangeau
Angle rue Montbauron
78000 versailles
france

Tel: +33139504410

Fax: (+33)1/39506511

Check-in from 12h00

Check out up to 12h00

  • VERSAILLES CHATEAU :  171 MAIRIE VERSAILL

  • GARE MONTPARNASSE :  VERSAIL CHANTIER

  • GARE SAINT LAZARD :  VERSAILLES RIV D

  • RER :  C VERSAILL CHATEAU

  • By plane

    PARIS ORLY At 19km / 11.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 45.1km / 28.02 miles

  • By plane

    TNF At 12km / 7.5 miles

  • By helicopter

    ISSY LES MOULINEAUX At 10km / 6.25 miles

  • By car

    VERSAILLES CHATEAU At 0.5km / 0.31 miles

  • By train

    VERSAILLES CHANTIERS At 0.8km / 0.5 miles

  • By train

    VERSAILLES RIVE GAUCHE At 0.5km / 0.31 miles

GPS :48.803245, 2.134759

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 60 rooms
    • 3 rooms for people with reduced mobility
    • 8 family rooms
    • No connecting room
    • No non-smoking room
    • 4 floors
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking Mercure Additional charge
    • On site
    • 9 parking spaces
    • Private
    • Parking opened 24/7
  • INDIGO ST CLOUD Additional charge
    • Near the property
    • 408 parking spaces
    • Public

Our accommodation(s)

Make the most of your stay at Versailles by choosing the room type which suits you from Standard, Privilege or Family, which can accommodate up to 2 adults and 2 children.

Our guest reviews for
Mercure Versailles Chateau Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,790 reviews

TripAdvisor Rating 3.5/5

694 reviews

Cosy and personalised hotel in the inner of Versailles old town and in walking distance of the castle and the market place with its traditional restaurants

Customer review rating 4.5/5

Clarisse Solo - 30/10/2021 Confirmed reviews ALL

I stayed for 2 nights at this town hotel and everything was perfect from start to finish. The check in was fast and the front desk clerk gave me very good tips on restaurants and places to go. The room is quite small but well equipped and organised. I like the toiletries with NUXE product line in the bathroom, but simply furnished, small beauty kit and shower cap not available in standard room. Bedding is comfortable and you barely hear the street noises. The breakfast is absolutely amazing! I only missed my welcome drink. Le personnel est attentionné et le lieu chaleureux. J’y retournerai sans hésitation.

Chère Madame P., Nous vous remercions de votre séjour à l’hôtel Mercure Versailles Château et d'avoir pris le temps de partager votre expérience. Votre avis est précieux. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Je tiens à vous préciser que les kits beauté, bonnet de douche ou autre brosse à dents sont disponibles gratuitement sur demande en réception. Nous espérons vous revoir prochainement ! Très sincèrement, Pierre C Directeur

Good Location and basics

Customer review rating 3.5/5

Ignasi A. Business - 26/10/2021 Confirmed reviews ALL

Good and helpful staff and service, facilities basic but enough for my needs

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pierre C Directeur - General manager

Just a short walk from the Chateaux du Versaille

TripAdvisor rating 5.0/5

Jean B 15/10/2021 TripAdvisor review

This hotel is perfect in every way. The location , the staff, the breakfast and the bed. We had the most amazing nights at this hotel. I seriously would recommend it. There is no restaurant for supper in the hotel, but just walk out the door and there is a great selection of restaurants. Asian, Indian and traditional French. all of which we great value for money. Thank to all the staff who made this stay so good.

Thank you very much for your recent stay at the Mercure Versailles Chateau. I'm glad that you appreciated the location, the staff and also the comfort and equipments of your room. We hope to have the pleasure to welcome you very soon for a new experience in our hotel. Sincerely, Pierre

Good location, small rooms

Customer review rating 4.0/5

Martin S. Business - 17/09/2021 Confirmed reviews ALL

Nice and easy

Dear Mr Stevensen, Thank you for the review of our hotel! We are happy that you enjoyed your stay and hope to see you again very soon. Sincerely, Pierre C General manager

Nice staff and great breakfast

Customer review rating 5.0/5

Molly C. Families - 10/09/2021 Confirmed reviews ALL

The staff was very accommodating even when unique things (like needing a second room in the middle of the night) came up. Appreciated it very much. Breakfast was the highlight of my day while staying there. Amazing. Thanks for a great stay.

Dear MOLLY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C Directeur - General manager

Well located great room

Customer review rating 5.0/5

Christina L. Families - 01/09/2021 Confirmed reviews ALL

Wonderful staff so helpful nothing was to much trouble will definitely recommend it to friends

Dear CHRISTINA l., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C Directeur - General manager

Families should avoid

TripAdvisor rating 1.0/5

zahyrc 24/08/2021 TripAdvisor review

I have stayed in this hotel in a couples room and it was ok many moons ago, the hotel has had a revamp and looks the part but with little or no substance to accommodate families. Because you are to squeeze a double bed/sofa into a room is not an adequate reason to do so and then advertise it as a family room. Yes the rooms have usb plugs but what good are they if you don’t have any wardrobe space enough for a family. Frankly as a Meccure hotel I am extremely disappointed...

Thank you for taking the time to share your experience further your recent stay at the Mercure Versailles Château. I'm sorry that the size and the comfort of your room didn't meet your expectations. I present you my sincere apologies. I hope we will have the opportunity to regain your confidence to Mercure brand. Kind regards, Pierre

Very nice hotel, very conveniently located

Customer review rating 5.0/5

Wendy Friends - 22/08/2021 Confirmed reviews ALL

The hotel was well-maintained, clean, and high quality. The bed was comfortable and the bedding was nice. The bathroom was compact but lovely. The location was wonderful, a short walk to the Versailles Palace and an even shorter walk to a number of restaurants. The only downside was that the room was quite cozy and the bed was on the small side -- full size perhaps instead of Queen? We had a family room with a couch that made out into a same-size full-size bed. That worked wonderfully, though when the couch was turned into a bed, things were quite tight. When the couch was closed, the room was very comfortable. The breakfast was nice. The staff were helpful. When we visited in August, street parking was free for the month and we did not have too much trouble finding parking. But note that is likely NOT the case most of the year, and the hotel warned that its parking garage was too tight for our sizeable car (a Volvo XC90).

Dear WENDY N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your very specific feedback about the point you disliked. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C Directeur - General manager

Well-decorated hotel

Customer review rating 3.0/5

Fanny Families - 19/07/2021 Confirmed reviews ALL

The hotel is really nicely decorated and the staff is perfect. But unlike my previous stays in Accor hotels, the experience in my room was not enjoyable for 4 aspects.

Dear Madam F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Château. I am sorry that your experience did not meet your expectations. Particularly because of the inconvenience encountered in your bathroom and also because of the general television cutoff that we encountered on Sunday. Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre General manager

Great one night stay

Customer review rating 5.0/5

Raymonde B. Couples - 15/07/2021 Confirmed reviews ALL

I had a nice time, room is compact but very nicely decorated. Nice colour scheme and furniture, big double bed

Dear Madam B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I'm happy that you appreciated the comfort and the decoration of your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager

Good stay, very kind welcoming!

Customer review rating 5.0/5

Tristan B. Families - 17/05/2021 Confirmed reviews ALL

na

Dear Mister B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C Directeur - General manager

good night

Customer review rating 4.5/5

Marie M. Business - 20/10/2020 Confirmed reviews ALL

nice place and quite good to rest

Dear Madam M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C Directeur - General manager

Well situated hotel, great service

Customer review rating 5.0/5

J S. Solo - 29/08/2020 Confirmed reviews ALL

A well situated hotel in Versailles, close to the Palace and in town centre. Parking available and the reception team, both morning and evening were first class. Thank you.

Dear Mister s., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager

Very friendly

Customer review rating 3.5/5

David S. Couples - 09/08/2020 Confirmed reviews ALL

As Gold members we were upgraded to ‘privilège’, which was very welcome. All was good except for a rather unpleasant smell in the room (probably from the shower drain). This wasn’t bad enough to lead us to request a change of room, but we did report it on departure. We received an apology and an assurance it would be looked into. The only other thing to mention is that the hotel website could make clearer that parking is very limited: we had to find a place on the street. Not a major problem in Versailles in August, when most parking is free, but there’s always some anxiety about leaving a car from which it’s impractical to unload everything several hundred metres away from the hotel.

Dear DAVID S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we're taking good note of all the points (parking, smell in the room) to improve it quickly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager

Well located

Customer review rating 4.0/5

Jill Couples - 05/08/2020 Confirmed reviews ALL

First day of opening. Excellent location. Very helpful staff. All good - except fire alarm went off at 7am (teething problems- not a problem) and VERY expensive breakfast at 15 euros. But overall would go back.

Dear GILL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize again for the fire alarm, and our little mistake for our reopening Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre C General manager

Not satisfied!

Customer review rating 1.0/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

The hotel was not so clean as expected. Lots of dust, wherever you had a look to. The guy at reception is kidding the guests. I ordered a taxi but got UBER. The price was much higher than expected. The taxi driver seems to be a good friend of the hotel guy. Price was fixed with taxi driver without asking me. The taxi driver told me 150€, after I got in discussion with him he reduced to 129€. How can this happen? UBER has a fixed price and even 129€ was too much. You are kidding the guests.

Dear BIJAN F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Château. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are sorry that you had to endure the dust problems directly related to our current renovation work. Regarding your transport, I remind you that the requested race included a journey to Paris Bercy for a first person, then a journey to the airport. 150 € for the two races was therefore not that expensive. We only work with drivers and taxi companies who have pre-determined costs for destinations such as Paris and airports, as required by regulation. Versailles is a small town and we have good relations with the drivers we call for our customers. Uber rates are fluctuating and we cannot tell about their rates. Remaining at your disposal shall you need further informations, Best regards Sincerely, Pierre C General manager

A little gem

TripAdvisor rating 4.0/5

180SnowWight 18/02/2020 TripAdvisor review

Staff friendly and efficient. Room was clean, not large but you wouldn't expect a large room in the environs of Paris for this price. The bathroom with walk in shower was nice. Breakfast excellent. Parking very limited and not big enough for an SUV but a good underground car park is near by.

Thank you very much for your recent visit at the Mercure Versailles Chateau. I'm happy that you appreciated your stay in general. Your remarks are very important for us to improve our level of service. We hope to have the pleasure to welcome you very soon for a new experience in our fully renovated hotel Sincerely, Pierre

Versailles - a brief stop over

TripAdvisor rating 3.0/5

H7988KSjohnf Couples - 16/12/2019 TripAdvisor review

We arrived late afternoon and in the pouring rain. The hotel is not the easiest to get to as the one way streets and the car's built in French sat nav were not in accord. So a bit fraut The receptionist was really friendly and helpful Parking is difficult but once in the garage it was OK and it was out if the rain - there is very limited parking The room was small and the floor sloped up to the bathroom and the window view was rubbish We did not have breakfast so no comment They are refurbishing the hotel so maybe next time the room will be better It was cheap and convenient

Thank you very much for your recent visit at the Mercure Versailles Chateau. I'm happy that you appreciated the kindness and availibility of our team. I regret that your experience didn't met completely your expectations. I present you my sincere apologies. Your remarks are very important for us. Your comments ragarding the cleanliness of your room will be discuss with our housekeeping manager and team to work hard and improve our level of service. We hope to have the pleasure to welcome you very soon for a new and better experience in our hotel. Sincerely, Pierre

Perfect location

TripAdvisor rating 4.0/5

Daiva07 Friends getaway - 25/09/2019 TripAdvisor review

Perfect location, a lot of good restaurants around. Our second stay at the hotel, though the service at the reception initially was disappointing. Generally, the reception staff is very friendly and helpful, except one misunderstanding which could be solved in a different way.

Thank you very much for your loyalty to our hotel and for taking the time to share your experience. I am happy that you enjoyed your stay in general and most particulary the privileged location of the hotel and also the kindness of our staff. We hope to have the opportunity to welcome you again soon, Sincerely, Pierre

Versailles Chateau

TripAdvisor rating 5.0/5

RobertaD2562 Family - 05/09/2019 TripAdvisor review

GREAT LOCATION!!!! PLenty of places to eat and half a mile away from the Palace of Versailles!!! Train station was close to go to Paris! It's my favorite location to stay in! Staff was friendly, plenty of clean sheets and breakfast ti choose from.

Thank you very much for taking the time to share your experience at the Mercure Versailles Château. I am glad that you enjoyed our privileged location, the kindness of our staff and also the quality of our beakfast. Thank you for your support. We hope to have the opportunity to welcome you again soon, Sincerely, Pierre

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