Novotel Londres Waterloo

Our daughter was doing a semester at King's College when she had to go to the emergency room at St. Thomas. The Novotel is a 7 minute walk from the hospital. She has since recovered from her emergency gallbladder surgery (the hospital staff is excellent). The Novotel staff knew why we were there last minute and were very supportive. We have stayed at more than 60 Accor Hotels and the Novotel London Waterloo was as excellent as we expect - rooms, breakfast, drinks, & staff.

We stayed here with my family of 4 with two boys ages 13 and 10. The staff were so delightful and the rooms were great. The bed was comfy and the shower was really nice. I loved the location - close to bus and tube and a bit of a quieter area. I would highly recommend this hotel. There is a nice breakfast and a really great gym downstairs. There is also a little play area for the kids! Bonus!

Would recommend! Great stay. Nice, well cleaned rooms. Staff very attentive and professional. I did appreciate extra mile for birthday celebration. Close to all London attractions. Parking available for extra charge but £24 is a good price to pay in central London

It's a great hotel in a great location. We can walk to great attractions. So many food options nearby. Front desk & restaurant associates are very helpful and friendly. Night shift girls at the bar needs a bit of more training. Our room was super clean & tidy. We loved it.

Unfriendly staffs PR not very good to me seems like racism sad 😞 to choose this hotel, one week housekeeper/cleaner was good after next another week service was bad one day before check out our room wasn’t clean I don’t know what’s happening 🤔 before we go out we even notify them by hanging the out sign 🙄😡