Novotel London Waterloo

Customer review rating (ALL Rating) 4.3/5 2,013 reviews

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Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,013 reviews

TripAdvisor Rating  4.0/5  3,963 reviews

Customer review rating 5.0/5

Bernard Families - Confirmed reviews ALL


Dear Bernard, Thank you for your positive rating. We appreciate your feedback and hope to welcome you back soon. Best regards, Novotel London Waterloo

Well located for our needs.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Clean room ready upon arrival. Decent food available. Pleasant staff.

Dear guest, we are delighted to hear that you found our hotel well located for your needs and enjoyed the clean room, decent food, and pleasant staff. We look forward to welcoming you back soon! Best regards, Novotel London Waterloo.

Great hotel and staff

TripAdvisor rating 5.0/5

375jodiege TripAdvisor review

Spotless with large rooms by London standards, this exceeded our expectations of a Novotel group hotel. Well located on easy bus route to city attractions and riverside walks. Outstanding reception staff - Radha and Shuko were so welcoming and made our stay very special! Definitely recommended.

Dear 375jodiege, we are delighted to hear that you had a great experience at our hotel. Thank you for acknowledging our spotless rooms, convenient location, and outstanding reception staff. Radha and Shuko will be thrilled to hear your compliments. We look forward to welcoming you back soon! Best regards, Novotel London Waterloo.

Great located, great service and comfortable stay

Customer review rating 5.0/5

Nataliia Families - Confirmed reviews ALL

We stayed with my family for 3 night. Very nice and clean rooms, pleasant restaurant and bar, helpful reception. The best possible location for the tourists.

Dear Nataliia, thank you for your positive review! We are delighted that you enjoyed our great location, service, and comfortable rooms. Your kind words about our restaurant, bar, and reception are truly appreciated. We hope to welcome you and your family back soon. Warm regards, Novotel London Waterloo.

Good stay, no real issues

Customer review rating 3.5/5

Daz Couples - Confirmed reviews ALL

Only complaint- stains on the carpet near the bin which caused the worry that we may have been accused/ fined for. The carpet requires cleaning, room 130

Dear Daz, thank you for your feedback. We apologize for the inconvenience with the stained carpet in room 130. Rest assured, we do not charge guests for accidental stains. Your concern will be addressed promptly. Looking forward to welcoming you back. Best regards, Novotel London Waterloo.

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Other web-users rate our hotel

  • 1,306 reviews 9.2/10 Location
  • 1,488 reviews 6.8/10 Room
  • 1,403 reviews 8/10 Service
  • 19 reviews 8/10 WiFi
  • 867 reviews 6.9/10 Breakfast
  • 718 reviews 5.9/10 Cleanliness
  • 689 reviews 7.1/10 Comfort
  • 455 reviews 4.8/10 Food

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