Mercure Hotel Schiphol Terminal 3 stars

Customer review rating 4.2/5 1,915 reviews

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Mercure Hotel Schiphol Terminal
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+ 5 Services

Hotel extras

  • No transit visa needed for your stay.

  • Unique location inside of the airport, behind customs

  • Day use and night use rooms are available.

  • Private shower cabins for transit passengers.

  • Breakfast buffet and 24/7 refreshments

Services in the hotel and nearby

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • AMSTERDAM SCHIPHOL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast Paying
  • Room service
  • Snack & beverage machine
Business services
  • Copy/print service available Paying

Hotel location

Mercure Hotel Schiphol Terminal

AMSTERDAM AIRPORT SCHIPHOL
TERMINAL BUILDING
PO Box 75041
1117 ZN schiphol
netherlands

Tel: +31206041339

Fax: (+31)20/6530438

  • By plane

    AMSTERDAM SCHIPHOL At 0km / 0 miles - Shuttle free

  • By plane

    SCHIPHOL TERMINAL At 0km / 0 miles

GPS :52.309883, 4.761096

Our accommodation(s)

You can choose the room that meets your requirements, to ensure you have a relaxing night. Choose from our Standard Rooms and enjoy all the amenities they provide, including free WiFi.

Our guest reviews for
Mercure Hotel Schiphol Terminal

100% genuine reviews from our guests

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ALL Rating 4.2/5

1,915 reviews

tripadvisor

TripAdvisor Rating 3.5/5

141 reviews

Very convenient location

Customer review rating 4.0/5

Professor K. E. Solo - 26/02/2021 Confirmed reviews ALL

Rooms are tiny, but have all you need. I had a day use, and was able to get some sleep in my long transit. The rate was a bit too high, and what made it worse, is that I went at 8 am ( reservation starts at 10, officially), and the receptionist said they I can check in FOR SN EXTRA €20.00. I believe this is UNACCEPTABLE.

Really nice stay, nothing out of the ordinary.

Customer review rating 4.0/5

Andreas Business - 18/02/2021 Confirmed reviews ALL

Booking was a little confusing, as only day time booking was available on the website. The hotel quickly sorted it out via email tho. Check in and out was fast and problem free, the hotel was perfectly located for my needs, and the room was clean and nice. Nothing special, but filled all my needs, I got a good night's sleep and my gate was within a few minutes walk from the hotel the next morning.

Mehh

Customer review rating 2.0/5

Fabio Couples - 09/02/2021 Confirmed reviews ALL

Definitely not a good experience. Had to wait the whole day in the airport since check in at night is only allowed after 8pm (makes little sense during covid, when most convenient connections are not possible). Bathroom was not cleaned properly either.

Excellent place to stay overnight.

Customer review rating 5.0/5

Anonymous Business - 09/02/2021 Confirmed reviews ALL

Very pokite and professional staff.

Good for a night

Customer review rating 4.0/5

Danielle Friends - 06/02/2021 Confirmed reviews ALL

I had made a reservation four days prior to my stay but the receptionist was unable to find it on check in. Thankfully, she found us a room and gave us a free breakfast for the mix up. The room was great for a night but not as clean as I had hoped (the headboard had old and dried ?food ?snot on it). We found the hotel hard to find with very little signage int the airport. We were so happy to have a bed to sleep in instead of inside the terminal. The beds were comfortable, the rooms were quiet, overall I was pleased.

a good night sleep

Customer review rating 4.0/5

Ellen Business - 05/02/2021 Confirmed reviews ALL

Its clean, easy and has everything you need for a rest inbetween flights. Great pillows. Only negatives were the booking. I booked a room from one day to the other ( i came in with a late flight and my next flight was early next morning) and I got an email confirming the dates from one day to the next, but i evidently booked a day room. Hotel management contacted me to check if the booking was correct, and were luckily able to change it for me. Its obvious that this is a common problem they have, so maybe the web page should make the dayroom/ nightroom options a bit clearer.

Well located

Customer review rating 4.5/5

S R. Couples - 04/02/2021 Confirmed reviews ALL

Standard of service was amazing

Excelent location, within the "security area" of the airport. No need to go through security checks again to take the conection flight the next day.

Customer review rating 4.0/5

Roberto S. Families - 03/02/2021 Confirmed reviews ALL

Good hotel, excelent shower and comfy bed, though rooms do not have any windows. Breakfast is rather pricey. Having breakfast at the airline lounge was far better... and for free!

Horrible experience

Customer review rating 0.5/5

Japanese Solo - 01/02/2021 Confirmed reviews ALL

The receptionists were very condescending. I even felt sense of discrimination by them. The price offered by booking and the price paid was different. There is a structural problem in the system which has to be modified.

Ok

Customer review rating 3.5/5

Anonymous Families - 31/01/2021 Confirmed reviews ALL

Overall ok, but two issues ... 1) the fan in the room is continuous and I like dead silence in addition the room was too cool and no way to increase the temp or humidity. 2) the shower faucet had a broken faucet which made it feel very low class. It the first time it happened at this hotel for me and I hope it willen the last. Otherwise the personnel were very pleasant.

Easy Transit Location Price HIGH

Customer review rating 3.5/5

Amanda B. Solo - 30/01/2021 Confirmed reviews ALL

Room was clean, staff was friendly, but prices were advantageous. You can get a hotel outside the airport for 75% less... capitalizing on COVID19 restrictions

Excellent place to rest during a long trip

Customer review rating 5.0/5

J. Families - 29/01/2021 Confirmed reviews ALL

Our children really needed a place to lie down and rest during the long layover in the Amsterdam airport. When we arrived they were out of double rooms but because we had reserved two double rooms they gave us two triple rooms at the same price. Everyone was extremely nice and helpful and we got the rest we needed before the next long flight of our trip.

Happy to recommend

Customer review rating 5.0/5

Iain S. Families - 29/01/2021 Confirmed reviews ALL

Very friendly welcoming staff. Rooms were clean, tidy and smartly decorated. Nothing was a problem fir the staff. Cleaners very friendly too. Overall I would have no hesitation to recommend and return on my next visit.

Very nice room, customer service needs to improve

Customer review rating 3.5/5

Anonymous Solo - 25/01/2021 Confirmed reviews ALL

The location of the hotel is excellent also the room delivers what was promised, v clean and comfortable Needed to checkin early as I landed in Amsterdam three hours prior to the checkin. The lady at the reception was extremely unfriendly and unhelpful.

Too loud

Customer review rating 1.5/5

Julia O. Solo - 23/01/2021 Confirmed reviews ALL

The conditioning system works too loud. The receptionist could not do anything with it. The manual manipulations with the control of conditioner also didn’t bring changes. Also there was constant clicking of some system. I didn’t have ear plugs with me. So I didn’t sleep well at all, that was really important on a long way.

Good to have a hotel directly in the airport terminal

Customer review rating 5.0/5

Petr T. Business - 18/01/2021 Confirmed reviews ALL

No issues at all

Well located

Customer review rating 4.5/5

Osei O. Families - 17/01/2021 Confirmed reviews ALL

The family enjoyed our stay. The close proximity of your hotel enabled us to get some rest and get back to the terminal on time

Overpriced. You pay for 12 hours stay...

Customer review rating 1.5/5

Vladimir Solo - 13/01/2021 Confirmed reviews ALL

Overpriced. You pay for 12 hours stay..

Quality hotel in or out of the airport

Customer review rating 4.5/5

Anonymous Solo - 13/01/2021 Confirmed reviews ALL

Had to stay in a few airport hotels this year during the pandemic and Mercure Hotel was the best one so far.

Poor customer service!

TripAdvisor rating 2.0/5

finchianl Business - 01/02/2020 TripAdvisor review

Booked via accor website, price confirmed by Accor via e-mail. Despite showing the Accor confirmation e-mail to the receptionist she still insisted I pay an extra 30 Euros before she would give me the room key. Rooms are box like with no windows, noisy all night. I’ll never stay here again.

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