Mövenpick Hotel Auckland 5 étoiles

Note Avis clients (Note ALL) 4.4/5 3 057 avis

Mövenpick Hotel Auckland - Image 1
Mövenpick Hotel Auckland - Image 2
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Mövenpick Hotel Auckland - Image 4

Description

Les plus de l'hôtel

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
Nouvelle-Zélande

GPS:-36.844596, 174.767113

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
A proximité
  • Parking

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  3 057 avis

Note TripAdvisor  4.3/5  894 avis

Certificat d'excellence 2024

Movenpick over M Social

Note TripAdvisor 5.0/5

Ian M Avis TripAdvisor

Kia ora Ican, Thanks so much for sharing your experience, we're really glad you enjoyed your stay with us here at Mövenpick Auckland. Getting into your room early after a long flight can make all the difference, and we’re stoked we could help kick off your trip on a positive note. We're also really pleased to hear you found the room comfy and quiet. We appreciate you giving both hotels a try, and it means a lot that you'd recommend us over M Social. The team will love hearing your feedback! Ngā mihi, Sean Slattery General Manager Mövenpick Hotel Auckland

Not impressed

Note TripAdvisor 2.0/5

rontN7932NS Avis TripAdvisor

Dear rontN7932NS, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your stay with us did not meet expectations. We completely understand how important a peaceful and enjoyable night is, especially when you’re only in Auckland for a short visit. It was an exceptionally busy evening, and while we did our best to accommodate all requests, we regret that we were unable to provide you with a higher-floor room. Additionally, I sincerely apologize for the noise disturbance from nearby events and for any inconvenience this caused. Your comfort is very important to us, and we are always looking for ways to enhance our guest experience. I would love the opportunity to make it up to you. Please reach out to me directly, and I’d be happy to arrange a return stay with us, including a voucher as a gesture of goodwill. I hope we can welcome you back and provide the true five-star experience that we strive for. Warm regards, Sean Slattery General Manager sean.slattery@movenpick.com

Bien situé

Note Avis clients 3.5/5

Anonyme En couple - Avis confirmés ALL

Dear Jean, Thank you for taking the time to share your feedback with us! We’re so glad to hear that you enjoyed our prime location, the fantastic view from our restaurant, and the service from our wonderful staff. We always strive to provide a great experience for our guests, and we’re happy to know that these aspects of your stay stood out. We’re sorry to hear that you found your room to be smaller than expected. We understand that comfort and space are important, and we’ll certainly keep this in mind for future stays to see if we can offer a more suitable room type for your needs. We truly appreciate your input and hope to welcome you back soon for another enjoyable stay. Please don’t hesitate to reach out if you have any specific preferences for your next visit, and we’ll do our best to accommodate them. Sincerely, Madison Amituana\'i Guest Relations Manager

Nicely located hotel and relaxing

Note TripAdvisor 5.0/5

tourvb En couple - Avis TripAdvisor

Dear tourvb, Thank you for your wonderful review! We’re delighted to hear that you had a relaxing stay and enjoyed our prime location in the heart of Auckland. It’s great to know that our team was able to assist you with pre-checking your bags so you could explore the city with ease. We’re also pleased that you found your room comfortable and clean, and that our breakfast selection met your expectations. Your feedback about the snack bar pricing is appreciated, and we’re glad that our tea and coffee selection made up for it! We hope to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Best regards, Sean Slattery

logement non correspondant

Note Avis clients 2.0/5

Yann En couple - Avis confirmés ALL

Dear Yann, Thank you for sharing your feedback. We sincerely regret that your suite did not meet your expectations and that the room layout was not what you had anticipated based on our advertising. We understand how important it is for guests to feel comfortable in their space, and we’re sorry that this aspect of your stay fell short. Due to the unique design of our hotel, some room layouts do vary, particularly on the second floor, where the suites feature shared terrace access instead of traditional windows. While these rooms are more spacious compared to others in the hotel, we understand that this setup may not have been what you were expecting or looking for. Your feedback is invaluable, and we truly appreciate you bringing this to our attention. We will certainly review how we present our room types to ensure that expectations are clear for future guests. If you choose to stay with us again, we would love the opportunity to assist you in selecting a room that better suits your preferences. Please don’t hesitate to reach out to us directly so we can help make your next stay a more enjoyable one. Nga mihi, Madison Amituana'i Guest Relations Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 508 avis 9.4/10 Site
  • 1 819 avis 7.8/10 Chambre
  • 1 708 avis 8.4/10 Service
  • 89 avis 3.1/10 Internet
  • 833 avis 5.4/10 Confort
  • 688 avis 7.4/10 Repas
  • 551 avis 8.3/10 Propreté
  • 411 avis 6.7/10 Petit déjeuner

Dispensé par Trustyou

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