The Brighton Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 1,861 reviews

Best price
guarantee
The Brighton Hotel Sydney - MGallery Collection - Image 1
The Brighton Hotel Sydney - MGallery Collection - Image 2
The Brighton Hotel Sydney - MGallery Collection - Image 3
The Brighton Hotel Sydney - MGallery Collection - Image 4
Cnr Grand Pde and Princess St, 2216 SYDNEY, Australia

Description

Hotel extras

  • Only full-service international hotel directly on Botany Bay

  • Minutes to Sydney Airport with easy access to the CBD

  • Ballrooms and on-site parking for weddings and conferences

  • Mediterranean fine dining, plus casual restaurants and bars

  • Pools, state-of-the-art gym, sauna and steam room

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

The Brighton Hotel Sydney - MGallery Collection

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Telephone
Fax +61 2 9556 5119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ammos Brighton

Non contractual photo

Ammos Brighton reimagines Greek tradition with modern flair. Led by Chefs James Roberts and Peter Conistis, expect refined dishes, fine wines, and a curated drinks list in a European-inspired dining room with sweeping bay views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,861 reviews

Customer review rating 4.5/5

Sarah D. Business - Confirmed reviews ALL

I came for a conference and was very impressed with the hotel. The rooms are beautiful. The restaurant and bar area out by the pool stunning.

Dear Sarah, Thank you for your lovely feedback. I’m delighted to hear you enjoyed your stay with us during your conference and that our rooms, as well as the restaurant and poolside bar, left such a great impression. We truly appreciate your kind words and hope to welcome you back again soon. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 5.0/5

Meenakshi J. Families - Confirmed reviews ALL

We have gotten to know the staff and they get excited to see us especially in the breakfast service.

Dear Meenakshi, Thank you for your lovely feedback. I’m delighted to hear that you feel comfortable and relaxed with us, and that our team—especially at breakfast—has made such a positive impression. It’s wonderful to know those familiar connections help make your stays even more enjoyable. We truly value your continued support and look forward to welcoming you back again soon. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 1.0/5

Peter A. Couples - Confirmed reviews ALL

Next door apartment had bad people probably criminals doing deals We did not sleep all night They were shouting arguing banging the furniture all night Worst experience we’ve ever had

Dear Peter, Thank you for your feedback, and I’m very sorry to hear about your experience. I completely understand how unsettling and disruptive this must have been, particularly when it impacted your sleep. While I’d like to reassure you that situations like this are not typical of our hotel, I regret the disturbance caused by the neighbouring apartment. In situations like this, we do recommend contacting our Duty Manager immediately, as we are available 24/7 and can intervene promptly to address any noise concerns. I will also be reaching out to you directly to discuss this further. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 2.5/5

Alexander H. Families - Confirmed reviews ALL

Rooms were tired and dirty especially balcony areas. Bed sheets were not fitted properly. Staff were generally helpful. We were challenged twice at breakfast check in that we didn’t have breakfast included. This was easily resolved. The machine coffee at breakfast was poor quality and the barista service was not included which was odd. The room noise was more than expected. We were moved to another room on request and staff were very accommodating. Spa area was showing age - warping and rust - similar to quality of the rooms. Generally below par experience. Staff were helpful but too many new staff ramping up made it far from seamless.

Dear Alexander, Thank you for taking the time to share your detailed feedback. I’m very sorry to hear that your experience did not meet expectations, particularly regarding the room condition, balcony cleanliness, breakfast experience, and noise. This is certainly not the standard we strive to deliver. While I’m pleased our team were able to assist and accommodate your room move, I regret the inconsistencies you encountered, including the repeated checks at breakfast and overall service flow. Your comments regarding our facilities and team training are greatly appreciated and will be shared with the relevant departments as we continue to improve. Thank you again for your feedback, and we hope to have the opportunity to provide you with a more seamless experience in the future. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 2.0/5

Nadreen S. Families - Confirmed reviews ALL

We found our stay very uncomfortable, especially as we were travelling with a baby. Unfortunately, the room was not clean—the bathtub was dirty, the room had not been vacuumed, and the sofa bed was extremely dusty. There was also a persistent unpleasant smell throughout the room. Additionally, we were unable to comfortably use the heater at night for our baby, and the air conditioning appeared to need a filter clean, as it made the smell worse. Overall, this was a very disappointing experience.

Dear Nadreen, Thank you for your feedback, and I am truly sorry to hear about your experience. Travelling with a baby should be comfortable and worry-free, and I regret that the cleanliness of your room and the air quality fell well short of expectations. This is certainly not the standard we aim to provide, and I understand how concerning this must have been. Please be assured your comments will be shared with our housekeeping and maintenance teams for immediate review. We truly value your feedback and would appreciate the opportunity to restore your confidence in us. Warm regards, Sophie Fontana Guest Experience Manager

Other web-users rate our hotel

  • 636 reviews 9/10 Location
  • 1,262 reviews 7.9/10 Room
  • 1,097 reviews 7.6/10 Service
  • 8 reviews 2.4/10 WiFi
  • 531 reviews 7.7/10 Amenities
  • 396 reviews 7.3/10 Food
  • 376 reviews 5.9/10 Cleanliness
  • 352 reviews 7.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney