Novotel Sydney Brighton Beach 4.5 stars

Customer review rating (ALL Rating) 4.3/5 435 reviews

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Novotel Sydney Brighton Beach - Image 1
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Cnr Grand Pde and Princess St, 2216 SYDNEY, Australia

Description

Hotel extras

  • All of our spacious rooms include balconies

  • Outdoor pool now open to all ages

  • Newly opened restaurant for buffet breakfast and bar open

  • Large number of suites with bathtubs and sweeping bay views

  • Central location only 14km to Sydney CBD and 10 minute drive to the airport

Our accommodation(s)

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Hotel location

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Telephone
Fax +61 2 9556 5119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Sands Bar

Unwind at Sands Bar where every hour is golden hour. Settle in with a bite to eat and a refreshing beverage in our newly refurbished space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  435 reviews

TripAdvisor Rating  3.5/5  2,387 reviews

Great location

Customer review rating 4.5/5

Anthony Couples - Confirmed reviews ALL

We have stayed at this hotel several times and have never had a problem,even during Covid.

Well located for our trip

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

I like to be on the highest level & next to the lift.

Dear Michelle, Thank you for the great review of the Novotel Sydney Brighton Beach! I am delighted to hear that you enjoyed your stay and location. I look forward to welcoming you in the near future for another magnificent stay. As always, thanks for your loyalty! Sincerely, Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Amazing staff

Customer review rating 4.5/5

Steven M. Business - Confirmed reviews ALL

Made to feel incredibly welcomed. The staff are a reflection on their customer care values and work training and are a credit to both

Dear Steve, I hope this response finds you well. Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach and for your ongoing loyalty which we appreciate. I am truly delighted to read that you had a good stay and for always appreciating our passion and dedication for hospitality, thank you. At the Novotel Sydney Brighton beach, it’s truly our mission to be a heartist at every opportunity during the guest's journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests. Thank you again for your kind feedback, and we hope to see you again soon for another magnificent journey with us. I look forward to welcoming you back soon. Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Nice staff but not up to standard

Customer review rating 2.0/5

Ns Business - Confirmed reviews ALL

My room wasn't cleaned 2 days in a row despite my repeated requests via phone and face to face with a cleaner, I just made my own bed one night. Our meetings were very long and hard and after a meak you are just exhausted and want to go to a tidy room. The electrical wiring to the switches in the room were not done correctly and one wouldn't turn off at all next wardrobe (recently renovated). I appreciated the manager sending up the lovely maintenance man to fix it, but I realised later that the bedside switches were also not right, I just left that. The catering staff in our 3 day conference room were very good but the restaurant mixed up our lunch orders down by the pool on one of the days. I also think the entrance to the hotel is not signposted for drivers very clearly as both arriving and leaving the drivers couldn't find it. I feel training of house keeping , checking each renovated room thoroughly before sign off are urgently needed.

Great stay with a fantastic view.

Customer review rating 4.5/5

Sharon Couples - Confirmed reviews ALL

We had a lovely well earned stay. The room was spacious and clean with a beautiful view. The staff were very welcoming and friendly. Only have one disappointment that the new Greek restaurant does not accept the Accor discount. So we had dinner both nights at the bar who accepted our Accor discount and the food and service was exceptional.

Dear Sharon, Thank you for taking the time to tell us about your recent experience at Novotel Sydney Brighton Beach. We are delighted that you had a positive experience during your stay with us. We appreciate the compliments regarding our team, Sands Bar and our thoughtfully designed rooms. Our team take pride in our hotel to ensure that our guests have a wonderful experience. We apologies about your experience with the restaurant, as it's a third-party outlet it does not accept the discount. We thank you for choosing to stay with us at Novotel Sydney Brighton Beach and we look forward in welcoming you back in the near future. Kind regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

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Other web-users rate our hotel

  • 460 reviews 8.9/10 Location
  • 914 reviews 7.4/10 Room
  • 609 reviews 7.6/10 Service
  • 23 reviews 4.1/10 WiFi
  • 342 reviews 4.1/10 Amenities
  • 287 reviews 5.5/10 Cleanliness
  • 208 reviews 3.8/10 Pool
  • 179 reviews 4.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.