Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.5/5 1,192 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,192 reviews

TripAdvisor Rating  4.5/5  2,130 reviews

Certificate of excellence 2023

Great experience, courteous staff

TripAdvisor rating 5.0/5

Archi C TripAdvisor review

This is especially in appreciation of Rosie at Novotel Gangnam. My husband was staying at the Novotel for 2 months and it was his birthday in November but I couldn't travel to meet him. I wrote an email to the staff and Rosie arranged an amazing birthday gift of the finest chocolates and red wine and I was able to make my husband feel special even though I was thousands of kilometers away. My husband is full of praises for Novotel and always comments on how comfortable his room is and how professional the cleaning services are. I am looking forward to their hospitality on my next trip to Seoul.

Well located, well equipped, friendly staff

Customer review rating 4.5/5

Yz Business - Confirmed reviews ALL

I was happy this year with my stay at Novotel Gangnam: nice quiet room as requested Fitness is well equipped, but quite busy with locals Breakfast offer is broad with diverse buffet Great concierge service, Merci Berenice

Dear YZ, Thank you so much for taking the time to share your positive experience at Novotel Gangnam. We are thrilled to hear that you had a happy stay with us this year. It's wonderful to know that our hotel's location, amenities, and the friendliness of our staff met your expectations. We understand the importance of a quiet and comfortable room, and we're pleased that we could accommodate your request. Also, it's heartening to hear that our concierge service, especially Berenice's assistance, made a positive impact on your stay. We will be sure to pass along your gratitude to her. Your feedback is invaluable to us, and it motivates us to continue providing exceptional service. We look forward to welcoming you back to Novotel Gangnam in the future. If there's anything specific you would like to share or any way we can enhance your experience further, please don't hesitate to let us know. Safe travels, and we hope to see you again soon! Sincerely, Jeanne Bessiere Guest Experience Maanager

Had a great stay

Customer review rating 5.0/5

Jaselyn Solo - Confirmed reviews ALL

It is in a well located area (walkable to restaurants and cafes, less than 5 min away from the subway), and easy to travel from the airport as it has a direct airport limousine bus line. The room is big with the necessary amenities and the bed is comfortable

Dear Jaselyn We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Good stay.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Well located, friendly environment, and comfortable room

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Beautiful hotel. Attentive staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I was sad, because I wanted to stay for 4 nights and Thursday was sold out. So I moved to the Hilton

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Other web-users rate our hotel

  • 386 reviews 9.2/10 Location
  • 432 reviews 7.3/10 Room
  • 533 reviews 8.5/10 Service
  • 25 reviews 3.3/10 WiFi
  • 180 reviews 7.9/10 Cleanliness
  • 155 reviews 8/10 Breakfast
  • 53 reviews 9.1/10 Wellness Area

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