Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.6/5 1,232 reviews

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Novotel Ambassador Seoul Gangnam - Image 1
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130 Bongeunsa ro, Gangnam gu, 06124 SEOUL, South Korea

Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Telephone
Fax +82 2-564-4573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,232 reviews

TripAdvisor Rating  4.4/5  2,224 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Koen V. H. Business - Confirmed reviews ALL

Good hotel with friendly staff. A bit cold when you’re seated in the bar area. Good gym facilities and nice pool. Rooms are a bit dated but still comfortable.

Dear Koen v. H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 5.0/5

Maria C. T. H. Friends - Confirmed reviews ALL

I found Novotel Ambassador Gangnam to be in a perfect location. It had great ambiance with very friendly, helpful staff. I enjoyed the breakfast bufé a lot. The fitness center had a very nice and well equipped gym. The view from the 11th floor was very nice too.

Dear. Maria C. T. H. Thank you so much for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our location, ambiance, and the friendliness of our staff. It\'s also great to know that you had a pleasant experience with our breakfast buffet, fitness center, and the view from the 11th floor. Based on your positive experience, we will continue to strive to provide even more satisfying service for our guests. We look forward to welcoming you back and ensuring another comfortable stay. Thank you again. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Some good, some bad, but one of the best value hotels in Gangnam

TripAdvisor rating 4.0/5

Bystedt TripAdvisor review

I'm torn on this hotel. It's undoubtedly good value for money given the excellent location and it's overall presence with a 5-star heritage as a former Ritz-Carlton location. The rooms are spacious, comfortable and reasonably well appointed. The buffet and room service food is also excellent, if perhaps slightly overpriced. On the negative side, the hotel is starting to show its age. The bathroom is old and the shower is an old-school 'stand-in-the-tub' style (unless you pay for one of the upgraded, renovated rooms). Also, over the years, I've probably stayed there more than 25 times overall but at no point did I get a "welcome back" by the staff there or any kind of frequent guest recognition whatsoever. For that reason, I don't have any loyalty to the hotel and would happily consider staying somewhere else in the future.

Dear Valued Guest, Thank you for sharing your feedback. We are glad you enjoyed our location, spacious rooms, and the quality of food. However, we sincerely apologize for the issues you experienced with the aging facilities and the lack of recognition for your loyalty. We will address these concerns and work on improving our services to ensure a more welcoming and comfortable experience for our guests. Your feedback is invaluable, and we hope to provide you with a better stay next time. Thank you again for your comments, and we look forward to welcoming you back. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 4.5/5

Ewe-juan Y. Couples - Confirmed reviews ALL

Stayed for 5 nights

Dear Ewe-Juan Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 5.0/5

Seungheon L. Solo - Confirmed reviews ALL

A thoroughly pleasant stay. My compliments to 이진희 for her gracious assistance upon my late-night arrival, and to 곽도혁 for ensuring a most efficient departure — both reflecting exemplary service.

Dear Seungheon L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

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Other web-users rate our hotel

  • 559 reviews 9.3/10 Location
  • 666 reviews 7.4/10 Room
  • 732 reviews 8.7/10 Service
  • 14 reviews 8.9/10 WiFi
  • 288 reviews 8.5/10 Cleanliness
  • 237 reviews 8.9/10 Breakfast
  • 234 reviews 6.4/10 Comfort
  • 154 reviews 5.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.