فندق مركيور Mercure فين سيتي 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,329 أراء

فندق مركيور Mercure فين سيتي - Image 1
فندق مركيور Mercure فين سيتي - Image 2
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Hollandstrasse 3, 1020 فيينا, النمسا

الوصف

خدمات الفندق الإضافية

  • فندق من فئة 4 نجوم تم تجديده حديثًا مستوحى من ورشة عمل فيينا

  • يقع على بُعد 5 دقائق فقط سيرًا على الأقدام من وسط المدينة في الحي الثاني النابض بالحياة

  • غرف جذابة بتصميم أنيق ووسائل راحة عصرية عالية الجودة

  • بار صالة ترحيبي بالخدمة الذاتية يعمل على مدار 24 ساعة مع نبيذ فيينا

  • بوفيه إفطار وفير مع العديد من المنتجات الإقليمية

الإقامات المتوفرة لدينا

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موقع الفندق

فندق مركيور Mercure فين سيتي

Hollandstrasse 3
1020 فيينا
النمسا

نظام تحديد المواقع العالمي (GPS):48.215123, 16.376181

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

Wine bar

يتميز بار الخدمة الذاتية الذي يعمل على مدار 24 ساعة بأسلوب وسحر فيينا في مطلع القرن. بعد يوم من الاستكشاف، يُمكنكم الاسترخاء مع مجموعة مختارة من النبيذ الفاخر والبيرة المحلية والوجبات الخفيفة اللذيذة.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,329 أراء

تقييم TripAdvisor  4.0/5  1,437 أراء

Complaint for not respecting

ملاحظة Tripadvisor 1.0/5

mohadqassim Couples - تقييم TripAdvisor المعتمد

Compailnt Im writing this because of bad behavior of receptionist! I asked him to have iron to prepare my cloths and he told me that i need to go reception and take the iron! And when i told him that i cannot come down he cut the line in my face. I called him back and he told me that i can complain to the manager at morning!!! I really feel bad because of this and with this bad experience I’m sure that i will not stay again in this low service hotel. Thank you for respecting of your customers Mohamed

I will come back

ملاحظة Tripadvisor 5.0/5

Ambreali تقييم TripAdvisor المعتمد

Prefect stay at this hotel! Thanks to the receptionist from turkey (couldn’t remember his name sorry) let us check in little before and in a really good room! And the housekeeper or manager HK get out of her way to bring me a gift for my birthday in my room. Good location, clean and modern facilities ! Congratulations to all the teams ! Wow effect is here :)

Good Base For A City Break

ملاحظة Tripadvisor 5.0/5

Yvonnepilgrim3 Couples - تقييم TripAdvisor المعتمد

This was our first visit to Vienna, so we were not sure what to expect. On arrival at the hotel we were met by two friendly staff members (1 male and 1 female) Check In - Very smooth and quick, all the paperwork was filled in and ready for us to complete. We were given a map of Vienna to help us navigate the city ROOMS - The rooms were unexpectedly larger than you would think. Large comfortable bed, mini fridge, tv, and bathroom with complementary products. BREAKFAST - Breakfast was plentiful. Everything from fresh bread, meats, cheeses, and cooked items LOCATION - The hotel is not central. However, a 10 min walk over the bridge gets you to the tram stop, and then 10 mins ride up to the middle by the opera house. STAFF - Absolutely fantastic! Every time you passed reception, you were met with smiles and a friendly hello. Breakfast staff again friendly and could not do enough to help and the room service staff again very friendly and did an excellent job. If you are going to do a city break, I highly recommend staying at this hotel. Value for money and service, I think, could not be matched. And if you are visiting for the Christmas markets, don't pass reception without trying their mulled wine. €3.50 for a mug, which just finished the day nicely.

Dear Yvonne, Thank you so much for your wonderful and detailed review! We are delighted that you chose our hotel for your first visit to Vienna and that you had such a positive experience. It’s great to hear that you found the check-in process smooth, the rooms comfortable, and the breakfast plentiful. We’re especially happy that our staff left such a good impression on you. We always strive to provide excellent service, and your kind words are much appreciated. We’re also glad you enjoyed the mulled wine – it's a perfect treat for the Christmas markets season! Thank you for your recommendation, and we hope to welcome you back for another memorable stay in Vienna. Warmest regards, Magali Kempes Moll Guest Experience Manager

Family Travel - Europe Trip

ملاحظة Tripadvisor 5.0/5

Sanchirorj العائلات - تقييم TripAdvisor المعتمد

I'm traveling by car and the Hotel Mercure Wien City is well located with parking and close to main atractions. Great breakfast and nice room. This is my third time in this hotel and next time I have plans to stay there again.

Dear Sanchirorj, Thank you so much for your wonderful review and for being a loyal guest at Hotel Mercure Wien City! We’re thrilled to hear that you continue to have a great experience with us. It's fantastic to know that our location, parking facilities, and breakfast meet your expectations. We’re also pleased that you find our rooms comfortable and well-maintained. We look forward to welcoming you back on your next visit. If there’s anything specific you’d like to see or experience during your next stay, please let us know. Safe travels and see you soon! Best regards, Magali Kempes Moll Guest EXperience Manager

Good Location! Excellent Customer Service !

ملاحظة Tripadvisor 5.0/5

Prerna J تقييم TripAdvisor المعتمد

We stayed there for 6 nights in May. The biggest plus point was their staff. Everyone was so professional and went above and beyond to ensure are experience was positive. This location is about 15 minutes' walk from all the Touristy sites. However about 5 minutes' walk is the Underground Train. This location is a perfect mix of quiet stay and easy accessibility. It is also right across the branch of the River Danube. Once you cross that bridge is where you have all the bars and places to eat. There is also a grocery store just a block away! Breakfast was perfect and the lady who manages the breakfast was amazing! The spread was plentiful and fresh. One early morning we had a tour that began at 6.30 am and we requested to use the coffee machine. She not only got us coffee, but she also gave us to-go cups for our second cup! Like all European Hotel Rooms, the rooms were small. However, that is not a deal breaker. The rooms were comfortable and clean. We booked the privilege room and included the robes and slippers with a queen-size bed. The room also had a coffee machine, but we did not use that. The mini bar was included in our stay because of the type of room we booked. The bathroom was a decent size and had all the amenities. I highly recommend staying here if you are visiting Vienna !

Dear Prernajani, Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you had a positive experience, especially with our staff's excellent customer service. Our team takes great pride in ensuring all our guests feel welcome and well taken care of, so your kind words mean a lot to us. We’re glad our location suited your needs, providing both a quiet stay and easy accessibility to tourist sites and local amenities. It’s great to hear you enjoyed the convenience of nearby public transport, bars, restaurants, and the grocery store. Thank you for your compliments on our breakfast service. Our breakfast team, especially the lady you mentioned, Selly, will be delighted to hear your feedback. We strive to offer a fresh and plentiful spread to start our guests’ days off right. We appreciate your understanding regarding the room size and are pleased that you found your room comfortable and well-equipped. It’s wonderful to know that you enjoyed the privileges of your room, including the mini bar and amenities. Thank you for recommending us to future visitors of Vienna. We hope to have the pleasure of welcoming you back on your next visit. Greetings from Vienna, Magali Kempes Moll Guest Experience Manager

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