ibis Melbourne - Hotel & Apartments

ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.3/5 438 reviews

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Hotel extras

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • ALLSAFE and Bureau Veritas Certified Hotel

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our accommodation(s)

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  438 reviews

TripAdvisor Rating  4.0/5  2,088 reviews

Perfect CBD option

Customer review rating 5.0/5

Sharee W. Couples - Confirmed reviews ALL

We loved our stay at your hotel. Great location, close to tram stops, markets, Lygon St and CBD. We will definitely stay again.

Dear Sharee Anne W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Very accomodating

Customer review rating 4.5/5

Diam G. Solo - Confirmed reviews ALL

The people are very polite and are keen on answering my questions (e.g. directions, restaurant recommendations, etc.)

Dear Alodiamyr G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Room smelled like mould and cigarette smoke

Customer review rating 0.5/5

Disappointed Couples - Confirmed reviews ALL

Upon arrival the staff was very slow to check us in. After what felt like forever we were finally given our room keys, we were exhausted from walking and travelling so just wanted to shower and take a nap. We got to our room and as soon as we opened the door we could smell cigarette smoke! It was so bad that I immediately got sinus and a migraine.

Dear Benita S., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will definitely investigate and ameliorate the state of the room especially any odour related problems. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Nice for a short stay, lovely breakfast.

Customer review rating 4.5/5

Vaughn E. Friends - Confirmed reviews ALL

Stayed at the Ibis overnight to catch the spirit of Tasmania. We had the zoo room, the sofa bed was not worth sleeping on, the couch folded up was more comfortable. The buffet breakfast in the morning was lovely and well worth the money.

Dear Vaughn E., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Good location, comfortable bed.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Friendly staff, nice room, comfortable bed. Asked for extra pillows, did not receive. Bathroom needs updating, shower took a bit to work out as cold tap dispensed hot water.

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Other web-users rate our hotel

  • 597 reviews 8.8/10 Location
  • 742 reviews 6.2/10 Room
  • 647 reviews 8.3/10 Service
  • 27 reviews 6.7/10 WiFi
  • 309 reviews 6.8/10 Cleanliness
  • 155 reviews 7.6/10 Breakfast
  • 145 reviews 2.9/10 Amenities
  • 93 reviews 3.8/10 Food

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