Customer review rating 4.4/5 2,774 reviews
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beIN SPORTS
Paying private and secure car park
A 2-minute walk from the SNCF train station and 5 minutes from Arras city center
A friendly and helpful team
7 meeting rooms and 1 auditorium
Check-in from 12h00
Check out up to 12h00
Paying
58 boulevard Carnot
62000
arras
france
Check-in from 12h00
Check out up to 12h00
PAS DE LIGNE SPECIFIQUE : GARE
CHARLES DE GAULLE At 150km / 93.75 miles
LILLE LESQUIN At 48.3km / 30.01 miles
BOULOGNE SUR MER At 80km / 50 miles
CALAIS At 110km / 68.75 miles
AUTOROUTE A26 At 18km / 11.25 miles
AUTOROUTE DU NORD A1 At 15km / 9.38 miles
ARRAS At 0.5km / 0.31 miles
GPS :50.287025, 2.778495
Whether you are traveling alone, as a couple or with family, enjoy our quiet, spacious rooms, each furnished with a double bed or twin beds. If you want additional facilities and comfort, choose our Privilege Rooms.
Number of meeting rooms: 13
Maximum size: 1,200 m²
Maximum capacity: 800 people
Maximum banquet capacity: 500 people
100% genuine reviews from our guests
Find out moreFriendly, comfortable stopover
Mr. M. Solo - 27/12/2020 Confirmed reviews ALL
Staff are excellent: very warm and as helpful as can be. Modern hotel with good facilities.
Well located, Sad stay
A. Business - 17/12/2020 Confirmed reviews ALL
Your staff are lovely and do what they can but there is clearly a management problem concerning the food proposed and the deeply depressing room service. Your dinner menu is simply awful (Soggy, third rate fois gras, a ham omelette or a carbonnade flamand with chips was the only offer available). The round cloche on the square plate allowed the hot food to cool and congeal while the first course was consumed. Breakfast was equally awful. One lonely cup of luke-worm coffee, very ordinary patisserie and poor industrial bread. No way to start another huge day. We recently stayed in a well-run hotel et Meze where a full nourishing hot breakfast could still be eaten in a spaced out dining-room with as much coffee as a man needs. Before arriving in Arras, we were wondering what particular efforts managemet might have made to ensure that their guests enjoyed a certain compensation for coming to your hotel under such difficult circumstances. What was clear on arrival and even clearer when eating your poor meals off a tray perched on the bed was that you have no effort whatsoever. I know is life is difficult for us all and travelling for business is currently hell. Your job is to ensure that each guest's day ends and starts with a little moment of joy so that on leaving one could say, "That was nice, they really did their best".
Great place to stay over.
Michelle S. Couples - 27/11/2020 Confirmed reviews ALL
The hotel is really easy to locate from the motorway but still in the town. It has secure underground parking up to 2.8m in height so people travelling in tall vehicles can easily access the car park. There is an internal lift direct from the carpark to the hotel lobby. The reception staff are absolutely charming, efficient and understanding. I have never had better in France. The whole place is interestingly decorated. We could not use the bar or restaurant because of Covid rrestrictiona but we had wine and food brought to us by room service. There are vegetarian options on the menu. No complaints at all.
Good stopover
George Couples - 17/11/2020 Confirmed reviews ALL
A pleasant stay during lockdown. Staff did very well given restrictive circumstances
Well located hotel with a friendly welcome
Mark W 27/10/2020 TripAdvisor review
Check-in was swift however no upgrade was offered to Gold and Accor Business. I was offered only one welcome drink voucher even thought I booked a double room with my wife. That feels awkward and mean. I asked if there was a possibility of another voucher and was told that the management has specifically told them only to give one voucher. Sad to say, these little rules leave a negative vibe on loyal guests (especially when an Ibis/Novatel etc. will give drinks for both occupants of room!) Room was small but comfortable. Love the essential oil shower pods - a nice touch. Room seemed very spartan but this could be due to COVID policies. Bed was comfy. Did not have breakfast.
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