Novotel Marne la Vallée Noisy le Grand 4 stars

Customer review rating (ALL Rating) 4.0/5 1,116 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • A 10-min walk from the RER A to Disneyland Paris or Paris

  • Air-conditioned hotel with a heated outdoor swimming pool and sunny terrace

  • Enjoy a simple, authentic cuisine in our GourmetBar,

  • 830m2 Convention Center, 220-seat conference hall, secure covered car park

Our accommodation(s)

Hotel location

Novotel Marne la Vallée Noisy le Grand

2 Allée Bienvenue
93885 NOISY LE GRAND
France

GPS:48.838469, 2.542438

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR

It's all in the name! In our GourmetBar, you enjoy a simple, authentic universal or local cuisine. Our ingredients are local products... it's better for the taste buds and for the planet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,116 reviews

TripAdvisor Rating  3.5/5  835 reviews

The hotel was up to my expectations

Customer review rating 4.0/5

Daniel Families - Confirmed reviews ALL

The building is cool and I love the good manner of approach their staff has

The staff was not cultured, 🙄, the manager on duty on 4september was terrible. No managerial skill. Poor

TripAdvisor rating 1.0/5

Mikelocakes Friends getaway - TripAdvisor review

Spent allot of money for a group booking. Customers service was terrible. Rooms uncleaned. Staff was very aggressive. Parking is not free. We kept recharging keys. Paperkeys were not practical. Manager on duty was very arrogant. Other customers complained to us when we finally voiced our complaints.

Cher Monsieur, Nous vous remercions infiniment d'avoir porté ce problème à notre attention. Nous vous prions de bien vouloir nous excuser pour la façon inacceptable dont vous avez été traité. Garder nos clients satisfaits est notre motivation première et je voudrais solliciter une autre chance pour le prouver. Cordialement. Cindy RIBEIRO Responsable évènementiel et expérience clients Novotel Marne la vallée

Dissapoiting

Customer review rating 1.0/5

Charlotte W. Families - Confirmed reviews ALL

We felt most unwelcome arriving on a Thursday evening in the middle of what appeared to be an office party in the bar of the hotel. Food options were very limited and were pushed towards the expensive and non-athomospheric restataurant. Location is not great either. Childrens spfabed mattresses were lumpy and very thin

Tired

Customer review rating 1.5/5

David R. Families - Confirmed reviews ALL

The room was a good size. The air conditioning was broken which wasn't a major issue but was a bit frustrating. The window has been replaced recently and the seal had but been replaced so there was a large draft around the window. This meant that there was a lot of noise from outside which we were unable to reduce. Or soon who slept closest to this window was badly burn by mosquitos which could obviously get surround the large gap around the window. The beds were comfortable and the shower worked. The restaurant was closed messaging we had to leave the hotel to eat in the evening.

Mehdi's help was the best part of our stay.

TripAdvisor rating 5.0/5

Sajjad A TripAdvisor review

Very warm welcome. Mehdi was there to greet us for a late night check in. He was super helpful and went out of the way to make sure our kids would go right to bed late night. A very kind soul and professionally pleasent to deal with. I'd give more stars if I could for Mehdi. Thank you

Chère madame, cher monsieur, Merci beaucoup pour votre commentaire positif et d’avoir pris le temps de publier cet avis. Je suis content d’apprendre que vous avez vécu une excellente expérience client et j’ai hâte de lui montrer ce beau témoignage. Encore merci pour votre commentaire, au plaisir de vous accueillir à nouveau lors de votre prochain séjour. Cindy RIBEIRO Responsable évènementiel et expérience clients Novotel Marne la vallée

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Other web-users rate our hotel

  • 484 reviews 6.9/10 Location
  • 956 reviews 6.2/10 Room
  • 952 reviews 7.3/10 Service
  • 15 reviews 7.1/10 WiFi
  • 450 reviews 6.5/10 Breakfast
  • 430 reviews 5.4/10 Cleanliness
  • 186 reviews 4.7/10 Amenities

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