ibis Portsmouth Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 730 reviews

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Description

Hotel extras

  • A 3-star hotel in Portsmouth with on-site parking

  • Comfortable beds, relaxed communal spaces and full hot breakfast

  • Excellent transport links with access to the wider Southeast

  • Close to Portsmouth Historic Dockyard and Gunwharf Quays

  • Two compact meeting rooms and a space for breakouts

Our accommodation(s)

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Hotel location

ibis Portsmouth Centre

Winston Churchill Avenue
PO12LX PORTSMOUTH
United Kingdom

GPS:50.795336, -1.093043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS RESTAURANT

ibis Kitchen has you covered all day with a delicious, thoughtful menu of global favourites. Fuel up with comfort classics from fully loaded nachos to classic American burgers, or choose a lighter option like our signature Greek salad.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  730 reviews

Customer review rating 4.5/5

Nicholas S. Solo - Confirmed reviews ALL

Nice room and public areas, good service and excellent food

Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our stylish hotel, excellent food, and the quality of service. Your positive remarks are greatly appreciated, and we look forward to welcoming you back soon.

Customer review rating 3.0/5

Emily C. Couples - Confirmed reviews ALL

Good location close to town centre and stations but rooms are in need of TLC. Noticeable deterioration since visiting around 2 years ago

Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location. Your insights are valuable as we continuously strive to enhance our guest experience.

Customer review rating 4.0/5

Paul N. Couples - Confirmed reviews ALL

It was a pleasant experience. Location very convenient.

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found your experience pleasant and appreciated our convenient location. We hope to welcome you back in the future.

Customer review rating 4.0/5

Darius A. Solo - Confirmed reviews ALL

Rooms and bathrooms are compact, but adequate. Staff are friendly. Rooms are serviced daily without this having to be requested and the price was less than half what I was quoted for the Premier Inn next to the station for the three nights I stayed. There is a Greggs two minutes walk away (or a Wetherspoon five minutes walk away) for those who don't fancy paying £12 for what looked like a mediocre breakfast. A few rowdy customers in the early hours on one of the three nights, but I guess there isn't a lot the hotel staff can do about this.

Thank you for sharing your feedback regarding your recent visit to ibis Portsmouth Centre. We are pleased to hear that our location was convenient for your travels and that you found our staff to be friendly and accommodating. It is wonderful that our daily room servicing met your expectations, as we strive to maintain a comfortable environment for all guests. We hope to welcome you back in the future.

Customer review rating 2.0/5

Martin G. Friends - Confirmed reviews ALL

When we checked in, we were allocated room 223 and when we arrived at the room we entered only to find other customers' belongings were already in there. We reported this to reception where a young man mumbled an apology, offered no explanation, spoke briefly to a colleague and then gave us room 224. Given the story in the news recently, I think it's appalling from a safeguarding perspective that we were given access to someone else's room, and that staff were at best apathetic about it. On another note, for the price we paid for a twin room for two adult men, the size of the room was ridiculous. It was almost impossible to use the bathroom without banging into something, and the twin beds may as well have been a double given there was only about three inches between them.

Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the experience you encountered upon check-in. It is our priority to ensure the safety and comfort of our guests, and I understand your concerns regarding being assigned to an occupied room. We take such matters seriously and will review our procedures to prevent similar occurrences in the future. I also appreciate your comments regarding the room size. While our accommodations vary, we strive to provide value for our guests. Please know that your feedback is invaluable in helping us enhance our services. Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future.

Other web-users rate our hotel

  • 1,415 reviews 9/10 Location
  • 2,221 reviews 4.4/10 Room
  • 1,376 reviews 8.7/10 Service
  • 33 reviews 7.3/10 WiFi
  • 1,738 reviews 2.1/10 Comfort
  • 769 reviews 8/10 Breakfast
  • 706 reviews 7.6/10 Cleanliness
  • 379 reviews 8.2/10 Vibe

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