Novotel Sheffield Centre 4 estrelas

I'm businessman from Leeds. I visit Sheffield every week for meetings etc My favourite spot for lunch is Sheffield's Novatel bar & restaurant. The food is always nice well cooked & the service from the staff is always on point. The chef always greets me whenever he sees me. There's a member of staff that consistently gives me the VIP treatment. I think his name is Gaber he's from Hungry.

Family visit - 5 days in Dec. We love the empty, clean and Warm pool and locstion of the hotel. The breakfast offers a Good selection and has generous opening hours. We had an issue with the bed settee/sofa which was supposed to hold two kids 8 + 15 for 5 nights. Felt like sleeping on some kind of torture device. We asked if surely there must be a matress or layer missing but the answer from the reception and maintenance staff replacing some broken (not by us) planks was ”nope ! They are supposed to sleep on the metal springs… use a spare duvet if you want. ” Would not have worked for five nights for sure ! Id like to challenge the hotels’ managers to try s night or two themselves ! Main bed totally comfy though. We had to book one more room (full price) for the rest of the stay to solve the problem. Not impressed.. Also on xmas day : would be great if you could cater for even the smallest of requests for a 1 person simple lunch/ snack (if you didnt book the carvery/buffet ) before 3pm. Everything is town was closed and in the end I had to order from Uber Eats to the hotel. Some staff were very service mindes as you would expect but it was clear that staffing shortages are also hitting this hotel as the personnel simply trying to man the bar seemed to be 3 min into the job and clueless. We are fans and wabt to come back for the next family visit but please plesse have a look over some basics in your hotel….

An excellent hotel for a Sheffield city stay. Perfect, central location. Ideal for exploring Sheffield Hallam. Particularly liked the ‘back door’ entrance that took you immediately to some lovely restaurants and the square. The room was a nice size and the double sofa bed was great for me son. Very large and very comfy bed. Also liked the volume-controlled television and the way the toilet was separate from the main room. We used the gym, pool and steam room. All fine, for a city hotel. Will definitely stay again. Quite pricey and have to park close by, as their on site parking goes very quickly. Reception gives you a voucher to ensure local parking is a little cheaper. But neither was a deal breaker.

Very dated and in desperate need of a refurbishment. Reception and bar area nice enough but the room was extremely disappointing and stuck in the 1970s. Dark and dingy, tiny bathroom with a separate toilet and plug in heaters! Definitely not worth the money and we won’t return until it’s brought in to the 21st century.

Very clean and welcoming hotel, staff very friendly and professional, swimming pool just amazing and cocktails at the restaurant are awesome, thank you very much for treating me with a free drink vaucher. Really recommending this hotel to anyone and I will be back definitely.