Mercure Hotel Amsterdam West

Mercure Hotel Amsterdam West 4 stars

Customer review rating (ALL Rating) 4.0/5 253 reviews

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Description

Hotel extras

  • 200 meters from a small beach and lake called ''strand het nieuwe meer''.

  • Easy to reach by car and public transport

  • Breakfast buffet, bar and restaurant at the hotel

  • 14 meeting rooms available

  • Reception at your service 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW AMSTERDAM
Netherlands

  • MERCURE HOTEL AMSTERDAM WEST:  397 Anderlechtlaan

  • MERCURE HOTEL AMSTERDAM WEST: 

  • By plane

    AMSTERDAM SCHIPHOL At 8km / 4 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 59km / 36 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 9km / 5 miles

  • By helicopter

    SCHIPHOL HELIPAD At 8km / 4 miles

  • By car

    A4 EXIT 1 SLOTEN At 1km / 0 miles

  • By train

    AMSTEL STATION At 9km / 5 miles

  • By train

    CENTRAAL STATION At 9km / 5 miles

  • By train

    H. SNEEVLIETWEG At 3km / 1 miles

  • By train

    RAI STATION At 6km / 4 miles

  • By train

    SCHIPHOL At 8km / 4 miles

  • By train

    WTC ZUID STATION At 5km / 3 miles

GPS:52.337578, 4.817787

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

AT WEST

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Our accommodation(s)

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  253 reviews

TripAdvisor Rating  3.5/5  1,363 reviews

Customer review rating 3.5/5

S. Solo - Confirmed reviews ALL

I work for an airline so I am frequently in hotels, Mr Yuri at the front desk was professional and very helpful. I tried to get a junior suite but since it was fully booked he offered me a privilege room and free parking which was very nice of him. I wouldn’t say the same for the night manager, he wasn’t the most nicest to talk to when I lost the free parking card and needed the new one approved. Overall an average stay, although some days the minibar wasn’t refilled, especially the water. Cleanliness was below average but some days was good. Overall an OK stay although only reason I would consider staying here again would be because of Mr Yuri’s hospitality.

Dear Chetanya S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. Customer service is very important to us. We will share your comments about Youri with him. We are sure that this feedback will serve as an encouragement to him as we strive to continuously improve the quality of our services. We are very sorry to read that you have experienced one of our colleagues as not helpful. We will discuss this internally to prevent such unpleasant situations in the future. Besides that, we have very high cleaning standards in the hotel and will also share your comments with our housekeeping manager. Thank you again for sharing your experience, and we hope to see you again at Mercure in the near future. Sincerely, Mercure Hotel Amsterdam West

Quiet and clean

Customer review rating 3.5/5

Cd Business - Confirmed reviews ALL

Room was nice. Staff too. Location is quiet. Just nostalgic of the little attentions not anymore in the bathroom such as haircap, lotions...

Dear Celine D., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you back again at Mercure in the near future. Sincerely, Mercure Hotel Amsterdam West

well located, good food

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

well located, good food in the restaurant, maybe noise insulation between rooms may have been a little more, but nothing serious - overall I had a very good night and am considering to use this hotel for future stays

Dear Jan G., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Amsterdam West

Quiet place

Customer review rating 3.5/5

Kamil Business - Confirmed reviews ALL

Quiet place. In the lake vicinity. The corridors should be supposed to be cleaner. Lack of shuttle bus to the airport. Breakfast with good coffee. Nice hotel.

Dear Kamil P., Thank you very much for taking the time to review your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides that we will also share your comments with our housekeeping manager as we have very high cleaning standards in the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mercure Hotel Amsterdam West

Well located near Rai

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Well located hotel near Airport and Rai exposition venue. Car park available with electric charging point( not free of charge ) Nice big kingsize beds. Wifi works perfectly No shower soap was available in my room . Only shampoo. The elevator was quite dirty. Breakfast was ok but more fruits would be better.

Dear Gregory B., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also share your feedback regarding the housekeeping and breakfast with our managers to avoid this in the future. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best regards, Mercure Hotel Amsterdam West

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