Hotel Mondial am Dom Cologne MGallery 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,952 reviews

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Hotel Mondial am Dom Cologne MGallery - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Exclusive hotel in Cologne's old town, close to the cathedral and the Rhine

  • Modern rooms, some with a direct view of the Cologne Cathedral

  • Two exclusive private dining rooms with outdoor terrace

  • 5 conference rooms with natural light, some with outdoor terrace

  • Rich breakfast buffet on weekends until 12 PM

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667 COLOGNE
Germany

GPS:50.94009, 6.960014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,952 reviews

TripAdvisor Rating  4.0/5  1,734 reviews

Certificate of excellence 2022

Still very good

TripAdvisor rating 5.0/5

philipthonemann TripAdvisor review

Another very pleasant stay. The rooms are fine, the staff very helpful, the breakfast tasty, the position exceptionally convenient for, say, the Christmas Markets, the cathedral, the concert hall, the Modern Art museum, the Classical museum (presently closed) restaurants, and so on. (It’s very near the station, but given several recent bad experiences, which are not apparently unusual, we sadly cannot recommend that anyone travels to Cologne by train. DB is in a state of calamitous decline.)

Great location

Customer review rating 4.5/5

Sian S. Families - Confirmed reviews ALL

Lovely clean room.perfect for the markets.friendly staff.

Dear Mrs. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Hans Schultheis Guest Relation & Quality Manager

Perfect location

TripAdvisor rating 4.0/5

Paul H Couples - TripAdvisor review

If you are going to g to Cologne for the Christmas markets, this is the hotel to use. It is a stones throw from the main Christmas market located at the Cathedral and the excellent Christmas markets in the Old Town, furthermore it is very close to the banks of the river Rhine, the main train station and about a 15 minute walk to the Chocolate Museum. All the staff were very friendly and helpful. Our room was perfect for our needs, a comfortable bed, an excellent shower room and strong room safe. Housekeeping cleaned the room, remade the bed and restocked the room everyday. Breakfast was very good with lots of choice to suit everyone. There is a restaurant onsite as well as a small wine bar. Overall it is a very good and brilliantly located hotel to stay at when visiting Cologne.

Dear Paul H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Hans Schultheis Guest Relation & Quality Manager

Well located and comfotable however with issues

Customer review rating 3.0/5

Michal Friends - Confirmed reviews ALL

The hotel is well located. The rooms are small however comfortable and nicely decorated. The bed along with the bedsheets provided was of a high class. Unfortunately, from day one the water temperature in the shower was flactuating, changing from warm to very hot, burning my skin a few times. Also, the toilet cistern/flushing system was faulty, either leaking the water into the toilet bowl constantly or it was making a weird, growling sound when getting refilled. The above issues were repored to the reception and I was oferred to be moved to a room next door. However, due to a large amount of lugagge (already unpacked) and a very limited time, I stayed in the room and coped with the problems throughout the stay. Also, as a Gold member I received absolutely nothing other than a welcome drink. Quite disappointing, yet not a huge deal.

Dear Mr. B., we are pleased to hear that you appreciated our good location and the comfortable room. Nevertheless, we regret the problems you described. Your feedback is very valuable as it helps us to improve our services. We would like to apologize for the inconvenience you experienced during your stay. Your experience did not meet the high standard we strive for our guests. Please be assured that we pay attention to every detail to ensure our guests have an enjoyable and memorable stay. Your opinion as a Gold member is particularly important to us and we regret that your expectations were not met. We hope to welcome you again in the future and provide you with a first-class service. With kind regards Hans Schultheis Guest Relation & Quality Manager

Wonderful location, comfortable

Customer review rating 4.5/5

Mmb Friends - Confirmed reviews ALL

Lovely modern and comfortable room located close to the Dom and train station. The breakfast buffet was varied and plentiful.

Dear Mrs. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Hans Schultheis Guest Relation & Quality Manager

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Other web-users rate our hotel

  • 1,328 reviews 9.6/10 Location
  • 1,276 reviews 7.3/10 Room
  • 1,232 reviews 8.7/10 Service
  • 16 reviews 8.7/10 WiFi
  • 882 reviews 9/10 Breakfast
  • 470 reviews 7.8/10 Cleanliness
  • 318 reviews 8.8/10 Vibe
  • 236 reviews 7.6/10 Food

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