Sofitel Paris Arc de Triomphe Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 5,806 reviews

ALLSAFE approved hotel

Information message

Sofitel Paris Arc de Triomphe
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+ 26 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 124 contemporary rooms and suites with soft hues and clean lines

  • Les Cocottes bistro by Chef Christian Constant (currently closed).

  • In a quiet location yet still close to the Champs-Élysées.

  • Artistic touch with Andrée Putman's signature design/temporary exhibitions.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Paris Arc de Triomphe

14 rue Beaujon
75008 paris
france

Fax: (+33)1/53895051

Check-in from 14h00

Check out up to 12h00

  • AIR FRANCE BUS -ROISSY CDG:  ETOILE

  • CARS AIR FRANCE:  1 BIS OR CDG

  • PONT DE ST CLOUD:  52 BALZAC

  • PTE DE ST CLOUD:  22 BALZAC

  • CHARLES DE GAULLE ETOILE:  A CDG ETOILE

  • CHARLES DE GAULLE ETOILE-TERNE:  1-2-6 CHARLES DE GAULE ETOILE

  • By plane

    PARIS LE BOURGET At 18km / 11.18 miles

  • By plane

    PARIS ORLY At 24.5km / 15.22 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE DE LYON At 7km / 4.35 miles

  • By train

    GARE DU NORD At 4.4km / 2.73 miles

  • By train

    GARE MONTPARNASSE At 4.5km / 2.8 miles

  • By train

    MARNE LA VALLEE CHE At 48km / 29.83 miles

  • By train

    PARIS ST LAZARE At 2.5km / 1.55 miles

GPS:48.87499, 2.301121

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Les Cocottes Arc De Triomphe

Chef Christian Constant creates generous seasonal bistronomic cuisine in a modern and friendly atmosphere. His dishes are served in "cocottes" (traditional cast iron pots) for a unique flair.

Our accommodation(s)

With the exclusive MyBed bedding, free WIFI and a flat-screen TV, each room provides the ideal setting to promote relaxation and wellbeing. Connecting rooms are available for families.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 72

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Sofitel Paris Arc de Triomphe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,806 reviews

TripAdvisor Rating 4.5/5

1,410 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

The best hotel stay that I ever had

Customer review rating 5.0/5

Thomas D. Solo - 28/11/2021 Confirmed reviews ALL

Everyone was so great. From the front desk, the concierge, the restaurant staff, everyone. The room was always kept clean and I never was disappointed.

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Very good

TripAdvisor rating 4.0/5

fofadams 28/11/2021 TripAdvisor review

Well located in the centre of Paris . Service on top a bit of variety for the breakfast will be appreciated. I will apppreciate more diversity in the menu of the room service . Kind and efficient staff ready to help.

Dear guest, Thank you so much for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you enjoyed it but duly took note of your comments regardnig our breakfast and room service menu. Be assured that these ones will be shared with our Food and Beverage Manager. We do hope that despite these points we will have the pleasure to welcome you back to our property. Best regards, Laurence Seguin Communication Director

Good location over value bad view

Customer review rating 3.0/5

Ahmed Couples - 24/11/2021 Confirmed reviews ALL

The hotel is a five star, the staff extremely friendly and helpful. Although house keeping lost our towel and the wonderful staff at reception promised they will send it to home address (much appreciated he is was helpful) On the other hand, it was my honeymoon trip and although I have mentioned it, nothing special or even greeting from the hotel. Where in comparison other all Accor hotels made special welcome for us and took extra mile to locate us in the best room. The room location was bad located in second floor facing the internal of the hotel rather the outside view. You hardly get any sunlight. The price was almost double of what we paid for for another All Accor 5 stars hotel in Switzerland which was WOW compared to Sofitel Paris Arc de Triomphe. Will I rebook at the same facility? I doubt. Thank you

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. Your comments on the kindness and service from our teams are greatly appreciated and be assured that they will be shared with them. However, we regret to read that your room did not meet your expectations. We have indeed both rooms facing the street and some located on our inner courtyard. If you had mentioned on your reservation that your stay was your honeymoon trip, we are really sorry if this was not identified as we are always concerned about extending some special VIP courtesies for special occasions. We do hope that despite these points we will have the opportunity to welcome you back. Do not hesitate to mention your preferences when you make your next travel arrangements; we will be happy for instance to assign a room which will meet your needs. Very best regards, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Perfect stuff

Customer review rating 4.5/5

Wassim Solo - 24/11/2021 Confirmed reviews ALL

The stuff made my stay at Sofitel so nice and worth every penny. Strating with the warm greeting, smile there patients and the extra mile that they take to make you happy with your needs. I sualte them cos if it wasn't for them I dont think my experience would be the same.

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Good Sofitel Experience

TripAdvisor rating 4.0/5

lfrluis 24/11/2021 TripAdvisor review

The hotel is in a good region but not close to the public transportation. Not a big hotel but my room and the bathroom with a shower had a good size (not commom at all for Paris). Nice and kind staff.

Dear guest, Thank you so much for your positive rating. We are very happy to read that you enjoyed your stay with us and hope to have the opportunity to welcome you back soon to win our fifth star! Best regards, Laurence Seguin Communication Director

Excellent stay

Customer review rating 5.0/5

John T. Business - 19/11/2021 Confirmed reviews ALL

Everything about the stay was well done, from initial reception through to checkout

Dear Sir, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Comfortable, Convenient and Safe

Customer review rating 4.5/5

American B. T. Business - 15/11/2021 Confirmed reviews ALL

Easy checkin, good location, quiet, polite and helpful staff, very nice.

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Perfect location/great service

Customer review rating 5.0/5

Anonymous Couples - 13/11/2021 Confirmed reviews ALL

We had a magical stay at the Sofitel Arc De Triumph. Anastasia was so very helpful and attentive as was all the staff

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Very comfortable for all things Paris

Customer review rating 5.0/5

Business T. Business - 08/11/2021 Confirmed reviews ALL

Very clean and comfortable room makes you feel welcome. Plenty of details taken care of such as the laundry bag on the bed set up in the afternoon (so you know you have that option). Expedite check in and check out from very polite staff. The Concierge recommendation for dinner during my stay was perfect (very good service, delicious food, adequate prices)

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Well located. Very Clean. Staff are very responsive.

Customer review rating 5.0/5

Bilal E. Business - 02/11/2021 Confirmed reviews ALL

I was very satisfied with my stay. The hotel is well located in the heart of Paris. Very clean. Staff are very helpful, responsive, and kind. I enjoyed it. Well Done!

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Excellent staff spirit !!!

Customer review rating 4.5/5

Greg S. Business - 29/10/2021 Confirmed reviews ALL

I always find the team here to be very welcoming and accommodating! Well done !

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Excellent stay

Customer review rating 4.0/5

Anonymous Business - 27/10/2021 Confirmed reviews ALL

Excellent rooms, however a bit overprized and breakfast is very poor.

Dear Sir, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are happy to read that you enjoyed your stay with us but duly took note of your remark regarding our breakfast. We are sorry to read that this one did not meet your expectations and be assured that your comment will be passe onto our Magement. We hope that despite this point, we will have the opportunity to welcome you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Great stay

Customer review rating 5.0/5

Jimmy N. Business - 22/10/2021 Confirmed reviews ALL

Great stay, everything went smoothly as usual however this time the staff especially at check in/check out seemed to go above and beyond in terms of helpfulness and general friendliness. Thanks!

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…
Customer review rating 0.5/5

Rawan A. Couples - 19/10/2021 Confirmed reviews ALL

The amount of 1340 euros was withdrawn from my bank card without my knowledge, as I put it to restrict the amount of insurance, knowing that the reservation was paid in full through Agoda, which means that the amount was stolen from me, and that was during my stay specifically on 10/16/2021. This is a big problem that occurs as the Sofitel Hotels Company is global and this mistake is very big, and I sent an e-mail regarding the incident and I did not receive a response so far, I hope to solve this problem and return the amount as soon as possible rawan a.

Dear Sir, Following your review, we would like to offer our most sincere apologies for the inconvenience encountered with your invoice. We do understand your concern and hope that further to your contacts with our Front Desk Manager who took care of your case and solved the problem, everything is clear on your side. Feel free to contact us should you need further assistance. We do hope that despite your disappointment, we will have the opportunity to welcome you back so as to restore your confidence. Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Comfortable stay

Customer review rating 4.5/5

Tony T. Business - 16/10/2021 Confirmed reviews ALL

Business trip, last minute dinner in the restaurant, and a rescheduled meeting next day, all accommodated without fuss.

Dear Sir, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed your stay with us and look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Well located, helpful staff,

Customer review rating 3.5/5

Anonymous Business - 10/10/2021 Confirmed reviews ALL

Good overall, but -very small room -breakfast room disappointing (equivalent to a Novotel) -empty minibar in the room

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We carefully read your comments and would like to precise that we have just reviewed our breakfast offer with numerous new products. As far as the minibar, be assured that your remark has been shared with our Management to consider the necessary post-Covid adjustments. We do hope that despite the points you raised, we will have the pleasure to welcome you back so that your experience be fully positive. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Well located

Customer review rating 5.0/5

Alessandra Business - 08/10/2021 Confirmed reviews ALL

no issues, so all good.

Dear Sir, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed your stay with us and look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Just not

TripAdvisor rating 3.0/5

jennyverheesen55 28/09/2021 TripAdvisor review

When we arrived there was a problem with the toilet, it was fixed but there was a constant smell witch we mentioned but no solution. There were 2 soap dispenser in the bathroom but they were both empty. We hung a note on both but housekeeping did not even bother to take the notes away. The Kleenex box was empty but no refill what so ever. The breakfast is a disaster there were two little baguettes to feed a full breakfast room of people. The bacon and mushrooms trays were more empty than filled. The information on hotel tv was outdated and wrong.

Dear guest, We thank you for taking the time to share your remarks following your stay at the Sofitel Paris Arc de Triomphe.. We carefully read your comments and would like to offer our sincere apoligies for the inconveniences you encountered. Be assured that they do not reflect at all the standards of comfort and the quality level of our property. Of course, your remarks will be passed onto the different services concerned so that such problems cannot re-occur. We understand your disappointment. However, we do hope to have the opportunity to welcome you back in the future so as to give you a completely different overview of our hotel. Best regards, Laurence Seguin Communication Director

Elegant property near the Champs-Élysées

TripAdvisor rating 5.0/5

WaltEP 15/02/2020 TripAdvisor review

This was my first stay at this Sofitel. I have to say that I was impressed with the location, the condition and comfort of the hotel, and the level of service offered by the attentive staff. I was warmly greeted, my prior requests were granted and then some, and every time I passed by a staff member I was greeted. I had the constant feeling at this hotel that they would do their utmost to satisfy any request I had. I was assigned a spacious room that was quiet and very well appointed. The bed was very comfortable, and the bathroom was huge. The breakfast was tasty, with ample hot and cold options. Overall, it was an excellent experience, and I'd not hesitate for a moment staying here again.

Dear guest, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe and for your very positive comments. We are delighted to read that you greatly enjoyed our hotel and we were particularly touched by your feedback about he kindness and professionalism of our teams. Be assured that your kind words will be passed onto them. We hope to have the pleasure to welcome you back in a near future. Very cordially, Laurence Seguin Communication Director

Another Great Experience!

TripAdvisor rating 5.0/5

Sailingbill63 Business - 11/01/2020 TripAdvisor review

This is my second stay at this location and is by far my favorite Sofitel in Paris. The hotel is artsy, smallish and has a Boutique feel. The staff are incredibly friendly and helpful. Great restaurant recommendations. Thank you again!!

Dear guest, We thank you very much for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and hope to have the pleasure to welcome you back in a near future. Best wishes, Laurence Seguin communication Director

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