Copious breakfast, polite staff

The staff at the hotel was amazing. However, we were not fully satisfied with the breakfast as it was exactly the same for all 4 days. Also, the only option for other meals was a fixed buffet so we were not left with much choice for meals

Everyone was really friendly and made our stay extremely pleasant!

Going into isolation after just arriving was very disturbing, the reception staff are the most helpful and friendliest I have met. Suggestions of how to get food, translating for me, I was most impressed.

Hotel was welcoming and clean … just found bed a bit hard but other than that a good base for exploring the city

I had a good stay at the hotel. The rooms were comfortable, the staff were very friendly. I found it wasteful and annoying that the cleaning staff replaced the shampoo and shower gel containers after one use. The breakfast could have had more hot vegetarian or vegan options.

We have enjoyed our stay into Mercure hotel, all four days and nights. Clean and good breakfast, nice stuff and services.

I spent two nights at the Mecure Amsterdam as I was visiting a conference nearby. I can't comment on food as I didn't dine in, however the hotel was clean and modern. The reception area and lobby don't give a budget hotel feel, which contrasts with the room which was functional and clean. I did notice a tangerine under my bed when I was performing my usual check-out look around to make sure I hadn't forgotten anything. I don't know how long it had been there, but at least it was under the bed and not in a prominent place that should have been picked up with day to day cleaning! As a midweek or short break hotel, I would say this hotel is ideal, just make sure you don't overpay as the rates obviously vary to reflect occupancy levels.

My experience/expectations was almost ruined when i almost was unable to pay for my accommodation because my card was declining at the hotel pos terminal only and there was a no cash policy. Overall it was a good stay, staff were helpful/friendly and good breakfast.

Staff polite, attentive.

The room is exquisite and the location is closer to Metro. The food is presentable and delicious.

We visited the Keukenhof Gardens and had good fun exploring the city by canal boat .The Chinese floating restaurant with the robot waiters was worth a visit. I would recommend the hotel for location and staff for being so helpful.

Everyday there was noise during the nights, the beds of the hotel shake when the other bed in another room nearby is moving. Just a horrible experience. 2 times there were people using drugs on the room nearby the one I was staying, one stayed up all night doing cocaine and the second one smoked weed inside the room which the smell totally impregnated my room. I tried to complain about the nights I couldn't sleep the attendant was not helpful, I had to ask her to call her manager she said he was off, I kept asking until she called him.

Stayed here for 1 night. Spacious and very clean room. Limited choice but very fresh for breakfast. Very nice staff at the reception and bar/restaurant sticking to COVID rules. Parking (24 eur/night) way to expensive for a place under the sky...so not even covered parking for that price. Otherwise, I do recommend this hotel.

Hello you should stay at that hotel specially mercure amsterdam city hotel. The location is quite calm, serein and near the center. The spa- sauna and steambath are really sincerely great. And the breakfast is awesome. Enjoy the hotel!