Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,200 reviews

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4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng, 21190 RAYONG, Thailand

Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Telephone
Fax +66 33 010 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,200 reviews

Customer review rating 0.5/5

Blake G. Families - Confirmed reviews ALL

The security guard knocked on my door at 11 pm, while my 5 year old was sleeping and told them to be quiet. He clearly had the wrong room. I left the room to make a call, so that I would not wake my son up. I do not believe that a car park guard should have access to roam the hotel and knock on doors.

Dear Mr. Blake G., Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the disturbance you and your family experienced during your stay. We are very sorry to learn that a member of our security team approached the wrong room late at night and disrupted your child’s sleep. We fully understand how upsetting and inconvenient this must have been, especially at such a late hour. Please be assured that this is not the standard of service or professionalism we expect from our team. Your concern regarding security staff access to guest room areas is absolutely valid. While our security team is responsible for maintaining a safe and peaceful environment for all guests, all interactions must be handled carefully, respectfully, and with proper verification. We deeply regret that this was not the case during your stay. Please rest assured that your feedback has been shared with the relevant department for immediate review. We will reinforce our procedures with the team to ensure that guest privacy is respected at all times and that situations like this are handled with greater care and accuracy in the future. We sincerely apologize once again for the inconvenience caused and for the negative impact this had on your family’s stay. We truly appreciate your feedback, as it allows us to improve, and we hope to have the opportunity to welcome you back in the future for a much smoother and more comfortable experience. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 5.0/5

Fredy A. G. B. Families - Confirmed reviews ALL

Great family stay

Dear Mr. Fredy A. G. B., Thank you very much for your kind feedback. We are delighted to hear that you had a great family stay and that you were pleased with the service provided by our team. Creating a warm and comfortable environment for families is one of our top priorities, and it is truly rewarding to know that your experience was enjoyable. Your kind words are greatly appreciated and will be shared with our team as encouragement to continue delivering excellent hospitality. We sincerely hope to have the pleasure of welcoming you and your family back again for another memorable stay. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 4.0/5

Matthana S. Families - Confirmed reviews ALL

We had a great time relaxing at your property and really enjoying the beach.

Dear Khun Matthana S., Thank you very much for your continued support and for choosing to stay with us for the third time. We are truly honored by your loyalty, and we are delighted to know that you continue to love our location, service, and the relaxing beachfront atmosphere. We also sincerely appreciate your constructive feedback regarding the pet-friendly villa shower room. Your suggestion for improved practicality and user-friendliness is very valuable, and we will certainly share it with our management and engineering teams for further review and future enhancement. It is wonderful to hear that you had a great time relaxing and enjoying the beach during your stay. Your kind words mean a great deal to us, and we look forward to welcoming you and your furry companion back again for many more enjoyable stays. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 4.5/5

Aunyaporn C. Couples - Confirmed reviews ALL

An ideal resort for a few days getaway at the beach. Perfectly proportioned and beutifully layed out low rise resort direct on the beach with three swimming pools, good service, and good food. 5km quiet beach ideal for long walks in the sea breeze.

Dear Khun Aunyaporn C., Thank you very much for your wonderful feedback. We are delighted to hear that you had a perfect stay and enjoyed your beach getaway with us. It is truly rewarding to know that you appreciated our beachfront location, the beautifully designed resort layout, our swimming pools, as well as the good service and food provided during your stay. We are especially pleased that you were able to enjoy the peaceful atmosphere and the long quiet beach, which is perfect for relaxing walks by the sea. Your kind comments mean a great deal to our team and encourage us to continue providing memorable experiences for all our guests. We sincerely look forward to welcoming you back again for another relaxing and enjoyable stay by the beach. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 4.5/5

Panompond T. Couples - Confirmed reviews ALL

Our stay was great right from the time we checked in, until the time we checked out!

Dear Khun Panompond T., Thank you very much for your wonderful feedback. We are delighted to hear that you had a great stay with us from check-in to check-out. It is a pleasure to know that you enjoyed our beautiful beach, found the rooms clean, and experienced courteous service from our team. Providing a seamless and enjoyable stay for our guests is always our priority, so your kind words are truly appreciated. We sincerely thank you for your support and look forward to welcoming you back again for another memorable stay. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Other web-users rate our hotel

  • 495 reviews 8.3/10 Location
  • 903 reviews 6.9/10 Room
  • 833 reviews 8.3/10 Service
  • 88 reviews 3/10 WiFi
  • 552 reviews 8.9/10 Beach
  • 471 reviews 7.7/10 Cleanliness
  • 454 reviews 8.5/10 Breakfast
  • 435 reviews 5.4/10 Comfort

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